All reviews

Rating Breakdown

  • 5
    92% (4,081 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (42 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,378)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2024

Rhenant was awesome with customer service when I needed it!!! Thank you for a great Ap, and Great customer Service.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 16, 2024

Everything works great, Ruzsel was very helpful with the setup during the call.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 15, 2024

Doner P was able to support and assist me quickly and efficiently with adding widgets to my site that dissapeared after a theme update. Thank you so much.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Jan. 15, 2024

John G was absolutely amazing. Talked me through the issue and knocked it out of the park. I wish all tech support was as good as Yotpo.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 15, 2024

Super fast response from Support. My problem was resolved within 10 mins. Unreal! Thank you John G. :)

Using app

12 months

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 5, 2024

Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 12, 2024

Joian Z was very helpful with tech support. I appreciate the service and knowledge.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 12, 2024

I've found the team at Yotpo incredibly helpful, I love this app and working with Yotpo is always a pleasure. Well done Yotpo and especially Joian Z.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 11, 2024

Jeorge Kenneth V was great, and I truly enjoyed working with him. Keep up the good work, Thank you for your help!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 11, 2024

Wonderful app and great customer service! Jeorge Kenneth V helped walk me through an issue with my Yotpo on the homepage of my website. Couldn't recommend this app enough !

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 11, 2024

Great customer service experience! Very helpful and pleasant conversation.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Jan. 11, 2024

Yotpo is great. It's easy to use and their help chat is quickly and thoroughly answer your questions. highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 11, 2024

Amazing Apps, and very helpful support service. Ruzsel solve my issue within a hour after i request support

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 10, 2024

Yotpo CS is always helpful with every inquiry I might have in my business. Arven is my favorite cs agent being super responsive and helpful at all times

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 10, 2024

Thank you for your outstanding support, John G. It was incredibly helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 10, 2024

I've been using Yotpo for my business's customer reviews, and I couldn't be more impressed with the results. Yotpo has truly transformed the way we collect, manage, and showcase customer feedback. What sets Yotpo apart is their exceptional customer support. Anytime we've had a question or needed assistance, their support team has been quick to respond and incredibly helpful. It's evident that they genuinely care about their customers and are committed to ensuring a positive experience. I highly recommend Yotpo to any business looking to enhance their online presence and build trust with their audience.

Using app

30 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Jan. 9, 2024

Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 9, 2024

Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you Annanda Chaga Mushrooms

Using app

Almost 8 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 9, 2024

Rhenant was fast, thanks.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 8, 2024

Exceptional Customer Service Experience with Arven . I'm thoroughly impressed and grateful for such outstanding service.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.