Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,426
chart
#461
All reviews
Review RSS Feed
Jan. 31, 2024
Brilliant, solved our issue!
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Jan. 30, 2024
John was great and helped us get the reviews widget figured out
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Jan. 29, 2024
Rhenant did a fantastic job in the support. Very efficient and to the point.
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Feb. 1, 2024
Ruzselさんがオンライン通話でサポートしてくれたので、スクリーンをシェアしながらサポートを受けられ大変助かりました！チャットのみのサポートが多い中、このようなサポートは本当に素晴らしいと思います。ありがとうございました！
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Jan. 28, 2024
Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!
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Feb. 1, 2024
Very quick on responding to my questions and problems and helpful Super good and understood what i wanted , loved the help, if i could connect i would connect with Arven S again Thank you so much Arven S
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Jan. 25, 2024
Thank you Joian Z for your help, you're a star!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Jan. 25, 2024
Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!
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Jan. 24, 2024
Always fast and responsive customer service if there are any questions. The platform is easy to navigate as well.
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Jan. 24, 2024
Speedy, friendly, helpful customer service. Thank you so much, Rhenant T!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Jan. 24, 2024
Far too expensive for a pretty basic app. The app's main draw is its ability to push to Google and other socials. So far, I have had to engage with support no less than 10 times due to my reviews not exporting to TikTok Shop. On the TikTok side, they simply wont offer support for the issue. The issue has persisted for a month now with no resolution. My reviews have still not pushed to Google or Meta. And Yotpo support just shrugs their shoulders. I cannot give more than one star because there are many other review apps out there, for a quarter of the price, that do the same thing this app does (I'm not counting the push to 3rd party ecommerce feature because that feature does not work).
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
Jan. 23, 2024
I would definitely recommend this product , primarily becasuse of the support offered. Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up. Top quality service, thanks Daniel!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Jan. 18, 2024
Arven was super helpful and resourceful!! He helped me import my reviews successfully in no time!! Highly recommend him!!
We appreciate your feedback, thank you!
Jan. 18, 2024
We had a feature installed by John G., a growth support engineer from Yotpo's team. Despite their no-reply email system that impedes on the exchange of information, John was able to pick up our enquiry across multiple tickets and solve our issue.
Jan. 17, 2024
Great service! I needed assistance with the install and John G. was all over it. He had it up and running within the hour!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Jan. 17, 2024
Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Jan. 16, 2024
Arven helped to install product ratings as per a specific request I made. An absolutely brilliant support system.
Thank you for sharing your thoughts with us!