All reviews

Rating Breakdown

  • 5
    91% (6,411 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2023

John G. was an excellent rep who went above and beyond to help us with our site. We had such a great experience with the service rendered to us. Thank you John!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 19, 2023

Great Help from John B, he was able to get the job done swiftly for me. Quick response and action time!

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

July 19, 2023

Allen M was extremely helpful in getting setup. A very smooth and quick process! Thank you Allen :)

Store

INDIGO

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

they helping me navigate how to make manual review requests for a new product to specific customers who purchased. I am glad to get this level of quick and thorough support. Thanks Yopo. Update: Joian Z helped me through with more updates - quick and effective

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2023

Was helped by a representative Daniel P. and he added the coding immediately to my star ratings so they can show up on the main homepage under each product. Definitely recommend this app, customer service was great!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

John B helped me for a couple of hours to figure some things out! The app integrated seamlessly into my website and it looks great! Thank you again for the help to John B!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

I was experiencing issues with installing the review star ratings to the homepage of my website. Daniel P. was able to figure out the problem and he added the feature with no issue. He continued to follow-up with me until the job was completed. John B. was also helpful when I asked for the review star ratings to be added to my current theme and NOT the copy. I love Yotpo support. They have been SUPER helpful for all my support needs. KEEP UP THE GOOD WORK!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Warly helped me today in making a change with my admin email login. Extremely helpful, communicative and quick! :) Thanks so much!

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 17, 2023

I just wish some of the advanced features were available at a lower price. Support has been helpful though (if a little bit slow). Dani

Using app

5 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 17, 2023

Warly S was very helpful. He addressed the issue right away and I was able to go about my day. I would suggest that administrator's should have the permission to change their own profile details.

Store

ATWATER

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 17, 2023

not only a great app, but the service is what makes me stick to Yotpo. Arven S, from support helped me today and was incredible.

Using app

About 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Ruzsel J thanks for the help!! Set up blu badge , carousel he was very helpful to set it up all. Reccomend

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2023

I had a great experience with the support team. Doner was the representative who was able to help me set up my review system. The team was very responsive and helpful. thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Yotpo is a great app to have for our store. Jeorge was super helpful when I reached out. He was able to help solve my issue immediately. Thank you so much for the great customer support!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

Definitely on the pricier side for this app, but the customer support for product review. John G the customer support was great with helping me migrate my reviews

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

John G. has been the most welcoming and helpful customer support person I've spoken to in years. If this is the support we can expect, we are IN.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

He answered my questions quickly and easily. It provided the solution to at least 3 of my problems. He answered my questions quickly and easily. It provided the solution to at least 3 of my problems.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2023

Great app,customer service

Store

Skonyon

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

great app, easy to use and reliable. also the support is really fast and competent - the last chat i just had with Kenneth John M was great.

Store

Boemo

Using app

Over 1 year

Total reviews

4

Average rating

5.0