Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,426
chart
#461
All reviews
Review RSS Feed
Feb. 9, 2024
I installed Yotpo thinking I'd set it up later the next day. When I got to it the next morning I found it had already emailed review requests to my subscribers without my knowing. I lost a handful of subscribers because I didn't even get to brand the emails going out or manage the communication. And there's no way of pausing it other than uninstalling the app, which takes 48 hours for Yotpo to get around to doing.
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
Feb. 9, 2024
Großartiger Support! Mein Problem wurde schnell und unkompliziert gelöst. So einen Kundenservice wünscht man sich! Sehr zu empfehlen. Darüber hinaus bin ich mit der App ebenfalls sehr zufrieden.
Thanks for your feedback, we really appreciate it.
Feb. 7, 2024
Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Feb. 7, 2024
Excellent customer service! Arven helped me get the Reviews integrated into my website and answered all my questions.
Thank you for sharing your thoughts with us!
Feb. 7, 2024
Great and very fast respond from support team - I was helped by Doner and his assistance was super effective and immediate.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Feb. 7, 2024
Great service and Ruzsel helped us immediately with the repositioning of the widget.
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Feb. 6, 2024
Excellent customer service! Daniel P helped me out tremendously!
We appreciate your feedback, thank you!
Feb. 6, 2024
I am not a tech-savvy person and working with code is very intimidating. Jeorge was extremely helpful, professional, and a joy to work with. He made it extremely easy to install the app and all it's features onto my website.
Thanks for your feedback, we really appreciate it.
Feb. 6, 2024
complicado de usar. no es clara las opciones y las reseñas no aparecen
We're sorry to hear that you're experiencing issues with our product. We have tried looking for your account with us and can't seem to find it. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
Feb. 6, 2024
Great service!
Thank you for sharing your thoughts with us!
Feb. 6, 2024
Thank you Ruzsel for your help and appreciate your call to explain me everything in detail.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Feb. 5, 2024
Great app and great customer care. Thank you to Rhenant for assisting me :)
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Feb. 5, 2024
It's an excellent app and the support team is amazing
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
March 12, 2024
John G helped our team with our task. He was a huge help!
Using app
Over 3 years
Total reviews
2
Average rating
5.0
Thank you for writing a review — we value your feedback.
Feb. 4, 2024
John G was a great help
We appreciate your feedback, thank you!
Feb. 4, 2024
Super fast support. And John G. was super kind and solved all the issues. Thank you
Thanks for your feedback, we really appreciate it.
Feb. 2, 2024
I love this app, it's really helpful for social proof. Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Feb. 2, 2024
Many thanks to Doner P. Fast, competent, on point. Great customer service!
Thank you for sharing your thoughts with us!
March 5, 2024
Super fast and quick to solve my problem. These guys are amazing.
We appreciate your feedback, thank you!
Jan. 31, 2024
Daniel S. provided the best costumer service! Keeping this app for sure!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!