Yotpo: Product Reviews App

Great customer service. Ruzsel J was fantastic and went above and beyond to help.

EXPENSIVE AND HORRIBLE CUSTOMER EXPERIENCE. DO YOURSELF A FAVOR and GO WITH ANOTHER APP

I reached out to Yopto on exactly April 16th for help with transferring my fera reviews to yopto. We are relaunching our company and have undergone a rebrand (product name changes), the only thing that has changed is the name of the products otherwise the product is the same. These are genuine reviews and when we reached out they responded with an excel file we have to use to format the review. We GAVE them the excel file they requested and responded promptly to all their questions. But instead of responding they have delayed our RELAUNCH. Instead of asking the right questions and genuinely helping they been assumptive and dismissive. I would not recommend this app or integration at all.

top notch. Daniel was great and so patient walking me through the step.

We just installed the Yopto app for the first time and had some issues. Tech support answered our email immediately and resolved the problem. This all happened in the evening, I didn't expect after hours support, and was pleasantly surprised. Thanks John G. for the great support!

Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.

The app works well, and I received great customer service from Doner P helping to resolve an issue with duplicate reviews when migrating my reviews from Shopify Reviews to Yotpo.

Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working

Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help! Yotpo features look promising. Hope to have good experience futher.

Very simple and effective tool for Shopify Stores

I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself. Highly recommend. Any issues you have they will solve.

Great app and support! Thanks Donor!

Jeorge was very helpful

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;) Update: Needed more help and Vien Saints E was so patient and covered everything I needed in record time. Yotpo support is pretty stellar!

So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.