Yotpo: Product Reviews App
All reviews
Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working
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Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.
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Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.
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Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.
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Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help! Yotpo features look promising. Hope to have good experience futher.
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Very simple and effective tool for Shopify Stores
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I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself. Highly recommend. Any issues you have they will solve.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Great app and support! Thanks Donor!
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Jeorge was very helpful
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I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.
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Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;) Update: Needed more help and Vien Saints E was so patient and covered everything I needed in record time. Yotpo support is pretty stellar!
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So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
very pleased with yoto. Been using them for years on several of our sites. Outstanding customer support.
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The irony of a review app asking for a review is not lost on me. Thanks for your help Daniel! Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful! Overall a great app and an excellent add-on to my website.
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A couple years ago, we tested out Yotpo but had issues and decided to cancel. We decided to give it another try but the customer service is almost non-existence. It's been now 3 days with no response. I guess this app is not meant for us to use.
Thank you for taking the time to share your thoughts with us. We're continuously working to improve our products so that our clients can get up and running without any hiccups. Our records show that our team has been in contact with you and have resolved all issues and answered all inquiries about the product. If you have any concerns regarding the product, please don't hesitate to contact us.
We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Thank you for writing a review — we value your feedback.
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