All reviews

Rating Breakdown

  • 5
    91% (6,411 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
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5 / 5 Share

July 27, 2023

We've been using Yotpo a couple of months now but also use it for Woocommerce for a year. The Support are always helpful. I recently has an interaction with John B. and he was able to help me with my enquiry smoothly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

The app works well so far. Ronel R helped me get it installed on Shopify, and did a great job with assisting, and customer service.

Store

KMJ

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

Thank you Warly for doing a great job. We really appreciate the time and effort you took to get our website looking great!

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 27, 2023

Amazing app! Joian Z was helpful in setting up our app.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

This app works well and the customer support team is very helpful. We moved from the free version to a paid version - our onboarding specialist, Lora, was very helpful, proactive and prompt with getting everything set up properly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

Installation is easy, and Ruzsel John form your support team was great with a hiccup we ran into and helped us fix it within a few minutes.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 26, 2023

Very easy and affordable plans compare to others also heaps of options and features. app is fast and nice experience

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

The assistant Stephanie C gave me a great support! With her support, all my problems were solved. I have many problems to solve but she took care of them very well.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

My experience using the Live Chat service with John G. has been great! They were very helpful and quick in answering my questions, and provided links to helpful articles that I can refer to in the future if I have any more questions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

John B was helpful whenever I have questions regarding this product. Hope to continue getting him as my support rep!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

I have an issue in my store but John B is fixed just in 10 minutes I am really with the support. I will definitely recommend them

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 24, 2023

Warly S took the time to really help me. He fixed all my issues with the widget and was VERY patience. Amazing customer service! I cannot say enough good things. Thank you!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

Allen M. has helped us out heaps! Great app, with easy integration and fast customer service. Overall, would recommend to anyone starting up a store.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2023

John B helped me out alot, customer service was amazing

Store

Outwork

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2023

Daniel P. was amazing. Helped me add my widget to the homepage of my site without me having to do a thing! Can definitely recommend

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2023

Really grateful for the chat system they have. I recently got one of those scam reviews where they try to advertise their email to get customers to purchase a service which is so annoying that these scammers are such Pest! Thankfully Yotpo customer service rep Jeorge Kenneth V was very helpful and resolved my issue! Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 22, 2023

I've only had the app for one day, but it easily integrated into my Shopify Dawn theme. Waiting for my first handful of customers to get their reviews in to really see how this works. Also waiting to see how the email system works. However, had a great chat with Doner P this morning who was incredibly helpful in answering several questions I had, sending me several links to walk me through how to do things I needed help with etc. Giving 4 stars because it's only been a day and I'm waiting to see how it goes, but so far so good.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 21, 2023

The interface is user-friendly and intuitive, and the flexible settings accommodate all our necessary functions. Special thanks to the Yotpo Support Team, particularly Daniel P, for the prompt and effective assistance with our inquiry!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Amazing support, solved my issues! Daniel at customer support was a huge help.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2023

Best review app & support is pretty good. Thank you very much for your help with everything. Highly Recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0