Yotpo: Product Reviews App
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I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!
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I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you! Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)
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I had a great experience with the Yotpo, particularly impressed by the exceptional support provided by Doner P on a Sunday to swiftly resolve an importing error I encountered. Yotpo's review interface boasts a clean and practical design, I am excited to explore all of features this app offers.
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I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!
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Useful app and fast and knowledgable support team!
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Awesome fast very helpful and understood the issue. John G. found the solution ASAP.. The BEST...
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Ruzsel j helped me out and was able to do so many custom things I asked him without fail. Very quality customer service.
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I just got the app and the process to get my reviews from shopify to this app was very easy. I was on the Chat with Daniel who was very helpful :)
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I had a hard time trying integrate my reviews, but thanks to your great customer service by Ruzsel John, I got it done. Thank you.
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So far using this app (the free plan) it is quite simple and user friendly. Quite a few customizations even on the free plan, too. Had some help from 2 supports Arven and Doner and they were great helps. Definitely recommend!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
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Doner P was very responsive on the web chat and took control of my Shopify store to get the app working in no time. Thank you
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App is great and support is even better. Don helped me immensely and efficiently with all my questions and requests. Thanks!
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This app is fantastic. Also, the support (Jeorge-san) responded promptly and appropriately to our requests.
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Great customer service. Ruzsel J was fantastic and went above and beyond to help.
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EXPENSIVE AND HORRIBLE CUSTOMER EXPERIENCE. DO YOURSELF A FAVOR and GO WITH ANOTHER APP
We regret hearing about the challenges that you encountered with the support team. We apologize if we didn't promptly address your reviews import requests and resolve the widget issues. We value your feedback and are fully dedicated to providing further assistance and finding solutions. Please don't hesitate to contact us if you need our help.
top notch. Daniel was great and so patient walking me through the step.
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We just installed the Yopto app for the first time and had some issues. Tech support answered our email immediately and resolved the problem. This all happened in the evening, I didn't expect after hours support, and was pleasantly surprised. Thanks John G. for the great support!
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Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.
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The app works well, and I received great customer service from Doner P helping to resolve an issue with duplicate reviews when migrating my reviews from Shopify Reviews to Yotpo.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
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