Yotpo Product Reviews & UGC

Aug. 3, 2023

We recently switched to Yotpo reviews (from Stamped) and it was much easier than we'd feared. The Yotpo support team are exceptional. John B installed the widget in our theme for me and was super fast and helpful.

Aug. 3, 2023

Awesome customer service and Joian did an incredible job helping me resolve my issues. I like the customer service of yotpo, less robots, more real people!

Aug. 3, 2023

El servicio es excelente. Cuando no entendí cómo funcionaba la instalación manual de la aplicación en shopify, contacté con el servicio de chat y Joian Z fue encantador al solucionarme mis dudas al instante.

Aug. 15, 2023

I am a small business and was looking for an efficient review App, easy to install. I am very happy with the return I am getting from the Yotpo App and the flexibility it offers. I needed help to maximise the app and use all functionalities available under my plan. I cannot thank enough Ronel, Arven, Hazel, Daniel and John B. who have helped me over the past few days. I would highly recommend the app, not only for what it does but for the quality of its customer support. Thank you!

Aug. 2, 2023

Stephanie provided prompt assistance in adding star ratings to our new theme and customizing it for our needs.

Aug. 2, 2023

Now, speaking of excellent user experiences, gotta mention, "John G" from customer service. We've had our fair share of chat conversations with the customer service team, but John G. stands out with his patience and dedication. His ability to not just hear, but really listen to our issues made all the difference. We had the task of importing 100+ reviews. He patiently guided us through the entire process, ensuring everything went smoothly. And bonus points for taking the extra step of directing us to utilize features we were completely unaware of! Some other agents fell short here, but John G. was a game-changer.

Aug. 2, 2023

Jeorge Kenneth V was very quick and helpful. Had all my questions answered in a matter of minutes and cleared the cache to help speed up the change I needed made.

Aug. 2, 2023

Just completed the setup process. I had a couple of questions and needed support's help to get everything working properly and get the theme colors updated. The support online chat worked very well and Jeorge Kenneth, the support tech was very pleasant and helpful.

Aug. 2, 2023

So far I have had a great experience using Yotpo. Their customer support has been amazing. Daniel P. did a phenomenal job at getting all of my questions answered.

Aug. 2, 2023

Great service! Timely response! Recommended! The app helps with our store exposure and builds up customer confidence!

Aug. 1, 2023

Just installed Yotpo app and installed my reviews, but didn't see them on my store. I started a chat to figure out that issue thats when John B came in. Very helpfully from the start to a look at my account a assured me that it can take up to 24hrs to updated and was there for any other questions I might of had. Appreciated John B

Aug. 1, 2023

I was having some trouble with getting my customers to click through the email review request and was able to get incredible help from Stephanie! We worked out getting my email information updated and authenticated so I wouldn't have to many worries about the email going to the customers spam mail. Stephanie was amazing and so is Yotpo!

Aug. 1, 2023

Ronel is was very helpful, quick to respond. They had the answer for what we needed right away with a link and screenshots. Really terrific stuff! 5 stars for Ronel!

Aug. 1, 2023

We were faced with a critical issue and were fortunate enough to experience the exceptional customer support of Doner P. Their dedication and expertise shone through as they promptly and accurately resolved our urgent query. Their assistance was nothing short of remarkable, leaving us deeply grateful for their invaluable help. It is evident that Doner P takes great pride in their work, going above and beyond to ensure customer satisfaction. We extend our heartfelt thanks for their unwavering commitment to excellence, setting a standard for outstanding support. With such a remarkable team member like Doner P, we can confidently rely on the company's service and know that we are in capable hands.

July 31, 2023

Rhenant was very professional, quickly identified and solved my issue when setting up my reviews on my website. Thank you! :)

July 31, 2023

Great app for reviews and have received great support from Ronel R Thank you for all of your support Ronel i appreciate it

July 29, 2023

Reinier D was extremely helpful, thank you! The issue I was having on my account was resolved. Highly recommend this app for business.

July 29, 2023

Fantastic reviews platform - fits everything we need for our website and amazing customer support (thank you Renier). We are very happy with this app.

July 28, 2023

I had a problem with the widget staying active for some reason. "John B" was able to fix it for me quickly! Thanks so much! Now my customers can actually see that I have reviews.

July 28, 2023

John B and the Yotpo team were extremely helpful in importing my reviews from our old account to our new account to display on our Shopify store. Thank you for the 5-star service guys :) Daniel