Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,011
chart
#1,057
All reviews
Rating Breakdown
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Aug. 11, 2023
Daniel P was amazing!! He went through the issue and gave me ALL the details and fixed things. Super great customer experience!
Aug. 15, 2023
We got a very kind and professional service from Ruzsel John and Nicole L. from Yotpo support. They helped us a lot. Thanks!
Aug. 11, 2023
Our Customer Service experience has been great. We are grateful for the continued support throughout this process. Stephanie was beyond helpful and patient with us. All challenges resolved. Thank you Stephanie Bella
Aug. 9, 2023
Jeorge Kenneth is the best technician!!! He was very helpful in transferring my reviews from my website to my shopify account for me!
Aug. 8, 2023
Yotpo has helped us know our customers by reading and listening to their reviews. It's a very easy platform to work with, and customer service is amazing. I personally worked with John B, who late at night helped me, and found solutions for me that worked instantly. I honestly recommend this service to all!
Aug. 9, 2023
Excellent Service! Extremely fast response time! I had a minor issue with widgets not displaying exactly where I wanted them, and this issue was resolved straight away thanks to Rhenant and Allen :) Definitely recommend!
Aug. 8, 2023
This app is easy to use and it is nice to see the reviews in the page,John B is very nice, help me a lot and very professional .
Aug. 8, 2023
Ruzsel J, help me on my equerry and he assisted me well on this. YotPo has a great customer service.
Aug. 7, 2023
The app lets me do so many customer-friendly things and the customer service is outstanding. Highly recommend.
Aug. 23, 2023
Ronel R was an incredible help! Timely, kind, and productive. It was such a great experience and I would feel confident using the support chat again.
Aug. 7, 2023
We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.
Oct. 23, 2023
Warly was super helpful in solving my automatic review request problem and directed me to where I needed to change things quickly. Thanks so much!
Aug. 7, 2023
Warly was super helpful in getting us onboarded. We had an issue where it duplicated our reviews and Warly handled it. Thank you!
Aug. 7, 2023
I've stuck with YOTPO because they don't disappoint! I've had to change my themes several times due to errors in the themes and they have helped me so quickly every time to get my reviews installed back in! Thank you all for your hard work!
Aug. 6, 2023
Easy company to work with I was having trouble publishing my reviews to my page as I needed them to show and I was connected with Allen M who assisted right away! Thank you so much because I was struggling trying to figure it out took him all of 10 minutes to get everything done!
Aug. 6, 2023
Yotpo is a great platform for aggregating customer reviews. The backend interface is fairly easy to navigate and set up.
Aug. 5, 2023
The support person was very friendly and he was able to solve the problem and was able to understand the technicality. I am very happy
Aug. 4, 2023
So this support chat relieved the triple decker stress sandwich I created for myself unknowingly. When I reached out to support via the live chat, and JOHN G, stepped in to assist; he understood what the mistake was I made but assured me he could help. And then in my opinion, put on his Yotpo cape and began to get to the bottom of what needed to happen. He explained it to me but I was confused and didn't hesitate to let him know and he graciously offered to assist and stuck with me until the task was correctly and successfully completed. I relaunched my site on a new platform and it’s known that reviews are a must have for selling online so JOHN G. being able to get those product reviews onto the new site for me “added years onto to my life” lol, as I told JOHN as much while he was assisting me. So this twofold moment for me, I offer up for Yotpo to use in future marketing campaigns for the platform; and that is, what a day I choose to give the Yotpo app a try when I had my woo commerce site because I’ve changed platforms but I’m still able to get use of the reviews for the products that received them and even when I could have proverbially have “shot myself in the foot” trying to get the reviews from old site to the new one, the Yotpo support can help turn bad misstep into a good look; because they know they’re product. Thank you JOHN G and team. I greatly appreciate your know-how and willingness to help you guys ROCK! -Tanya
Aug. 4, 2023
great option to the big companies who charge ridiculous high fees for this essential service. these guys do a great job and provide excellent support. thanks!