Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,515
chart
#305
All reviews
Review RSS Feed
March 7, 2024
very helpful support
Thanks for your feedback, we really appreciate it.
March 7, 2024
Spoke to Customer service, Ruzsel was amazing! We got on a call and he helped our problem in under 3mins.
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March 7, 2024
Great help from Ruzsel!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
March 5, 2024
Extremely slow customer service response. And even when you get a response that doesn't mean that issue is resolved. I am still waiting for their response. I have been writing emails for the last 2 weeks for that particular issue. If I am lucky somebody will respond in 5 days
Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
March 1, 2024
Gabriel was AMAZING! he got on a call with us and explained everything in less then 2 minutes. Very very happy with this type of support
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Feb. 29, 2024
very helpful patient and useful
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Feb. 28, 2024
Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.
Thanks for your feedback, we really appreciate it.
Feb. 26, 2024
Ruzsel was very efficient and helpful. Issue solved within 5 minutes.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Feb. 26, 2024
I got great help from Daniel installing the star widget that was not showing up on my site.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Feb. 23, 2024
Great app. Even the Free version offers a lot of value! Customer service is also very helpful.
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Feb. 22, 2024
When i needed help, they were here to respond to my demand. I recommend :)
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Feb. 21, 2024
Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Feb. 20, 2024
I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Feb. 18, 2024
The app is not only excellent, but the support also truly stands out. Daniel is amazing! I required technical assistance for my website, and his responses were incredibly prompt. He not only addressed my specific questions but also efficiently fixed the issue. During our chat, it unexpectedly ended midway due to my delayed response, but Daniel promptly emailed me and dedicated time to resolve all the issues. A big thanks to Daniel! Highly recommended!
We appreciate your feedback, thank you!
Feb. 18, 2024
Support was quick to respond and very helpful. Ruzsel helped me walk through my issue
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Feb. 17, 2024
Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable. 10/10 service. Very valuable service technician
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Feb. 16, 2024
Arven assisted me and was a great help!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Feb. 16, 2024
Thanks to Joian Z for his advice and help, which was provided quickly and efficiently!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Feb. 15, 2024
Super helpful! Very easy to talk to.
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Dec. 18, 2024
Update: I recently had an issue with an incorrect review posted by a customer. After I resolve the matter with the customer, it was initially hard to get it resolved on Yotpo. I had to get in touch with a member of the support team. Fortunately, Reymon N. Was extremely helpful. Once again he went above and beyond, and got the matter resolved beautifully. —- Yotpo's support person Rhenant went way above & beyond to help me with installation of the widget on Shopify, which was otherwise pretty confusing to me. Rhenant really stuck with me and went the extra mile, giving me exactly what I neede and more than I expected in terms of help. Rhenant is great!
We appreciate your feedback, thank you!