Yotpo: Product Reviews App
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Jann did a great job helping me!
Thank you for sharing your experience with Yotpo!
Really good customer experience from Wendyle and a great app in general.
Thanks for the kind words! Glad to hear that you had a great experience with Wendyle and are enjoying the app.
Great customer service Ruzsel J resolved my issues quickly and effectively with precise instructions.
Precise instructions are indeed efficient! Thank you for the review!
Application au top et support très réactif et disponible !
We're glad you’re enjoying the app and finding our support team responsive and available. Thank you so much for your feedback!
Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!! despite the fact that a subscription costs a few dollars, not several hundred!
Thank you for your valuable feedback. We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous contact with you in order to address all of your pending issues which are highly prioritized.
I have used this app for a while now and find it extremely useful as a small business owner. It's been great in letting me test out the application on the free setting and as my business grows, I can see how useful it is and how beneficial it is. There's been a couple of issues in getting various things to perform as I like. Every time I've contacted with a help request, the help is super friendly and efficient. No hanging around an hour going back and forth using chat functions, just a simple email. Arven understood my request immediately and was able to get my store working perfectly. Thanks as always :)
Thanks for sharing your experience! Good to hear that the Star Reviews issue was quickly resolved!
Doner P. Was super helpful! Appreciate the guidance
Thanks a lot! We're happy to hear you got the help you need!
App intuitiva e semplice. Un ringraziamento speciale a Nikki e Daniel P dell'assistenza che continuano a seguirmi e a darmi risposte veloci e puntuali!
Thank you for your review! We’re glad you find the app easy to use!
helpful with service requests
Thank you for your feedback!
Great customer service! I jumped on the chat with Ruzsel J and he helped me quickly and effortlessly! He sorted out my issues and updated everything that I needed in under 10mins with great comms and information. Appreciate your help Ruzsel J!
Thank you for your kind words! We're thrilled to hear that Ruzsel provided amazing support. Your satisfaction is our priority, and we're glad everything was sorted out. If you need anything else, we're here to help!
was not able to fix the errors after following instructions. contacted them twice to resolve the issue. automated response said they would reply within 24 hours. Never did! Uninstalling the app right now. This is my 1st negative review for an app.
Thank you for your valuable feedback. We're sorry to learn that you're experiencing these difficulties. Our support team has contacted you in order to fix the issue you experienced, please do not hesitate to respond so that we can better understand the issue and provide assistance.
Very poor Without any customer support And you will be very frustrate to use it, never recomend it!!!
Thank you for your feedback. We are sorry to hear you had a frustrating experience with the Google Shopping syndication feature. Please note that Google's guidelines require at least 50 reviews for Google Shopping. We reached out to you on your case to address your concerns and think of a solution. Please do not hesitate to reply to it so we can further assist.
Doner was able to resolve our request quickly + easily! Much appreciated!
Thank you for the feedback! We appreciate your support and are always here to help!
Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down. Ty. AT
Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.
I have been using it for a short time, but I have loved it, very simple and easy to use, the customer service is excellent because when Ruzsel J contacted me he helped me with my doubts quickly and efficiently.
Thank you for sharing your experience with us! We're delighted to hear that you're loving our product and finding it simple and easy to use. It's also wonderful to know that Ruzsel J provided you with excellent customer service by addressing your doubts quickly and efficiently. We strive to provide the best support possible, and we're here to assist you every step of the way.
I had a few issues when setting it up but customer service was quick to help.
Thank you for sharing and for the positive review!
Great support from Ruzsel with importing product and reviews into Yotpo for Tiktok import.
Thank you for the kind words! We're happy to see your reviews are getting syndicated into Tiktok. Feel free to reach out again if you have any questions or concerns.
Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.
Thank you for your feedback!
The customer service was amazing. Regie was very polite, knowledgeable and swift with his responses.
Thank you for your kind words! We're thrilled to hear that Regie provided you with amazing customer service. If there's anything else we can do for you, please don't hesitate to reach out.
Ruzsel John Nabong made this super simple and was able to help me greatly!
Thank you for your feedback! We're glad to hear that Ruzsel John Nabong provided you with excellent assistance and made your experience super simple.
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