All reviews

Rating Breakdown

  • 5
    91% (6,411 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2023

John G in customer service was extremely knowledgeable and helpful with all my questions. I am very pleased. Thank you John G!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

love this app Doner helped me to much thank you Doner and Jeorge Kenneth V i like this . .

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

I received excellent support from Rhenant! Super quick replies and was able to do everything I needed. Highly recommend!

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 29, 2023

Cannot rate completely yet as have not fully installed. I messed up my first go at importing and Customer Support (Doner) provided excellent assistant to quickly solve the problem. Very impressed so far :)

Store

LupiArt

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 28, 2023

I have been using this app for years. However, I recently ran into a problem and John G was quick to help and get it fixed for me. I couldn't have asked for better service. Thanks!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 27, 2023

Just bad and not capable with bad codlings that will destroy and make mess of your site entirely. Will not recommend for any one.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry to hear that you're experiencing issues with our Reviews product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

5 / 5 Share

Aug. 25, 2023

This app's performance is above all my expectations. The support is outstanding. Thank you Rhenant for helping me today and your team for always being there when I (rarely) need you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 25, 2023

Great customer service, easy to deal with, knowledgable...............................................

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 25, 2023

needed help on the website reviews with some changes and Rhenant was able to help me out with the changes quickly and responded fast without any delays !! Thanks Rhenant for your help!!!!

Store

DIEVIER

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 24, 2023

So i added a widget to my website to see what it would look like and now there is no turn off button so it is stuck on my website.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to submit a review! Our team has tried to contact you to offer support, but we have not heard back. If you're still experiencing issues and need assistance, please reach out to our team.

5 / 5 Share

Aug. 24, 2023

John G.'s support was nothing short of exceptional. Not only did he address the issue promptly, but he also ensured I understood the solution. His professionalism, coupled with his swift response time, made the entire experience seamless.

Store

MISEICO

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

"John B" was Super Helpful. used Customer Service at least 3 times today and each and every time, I was able to get assistance it would be so helpful. thank you again.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Super support client. Je recommande cet application. Néanmoins pas facile d'utilisation en français.

Store

Ma boutique

Using app

11 days

5 / 5 Share

Aug. 23, 2023

I had a technical problem to install Yotpo in another 3rd part app. The helpdesk is really helpful and they worked patiently to resolve the problem. I am satisfied with the functions. My users value reviews very highly and it is an important factor in their purchasing decisions. Yotpo is automatically collecting reviews and shows it in a sopshiscated way.

Store

LOWKEY

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Support from John B was excellent! He helped me with the remapping within minutes. Definitely recommend! Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

John B is great! He helped me with my issue very quickly and was able to get me set up in a timely manner. Thankyou!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

professional! He helped me with everything I asked and was very patient! Because of such a service, I chose to move to Yotpo

Store

SURI

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 22, 2023

So far so good, I have just installed the App and it is so fast to set up that it was already live before I could realize it. I had some doubts about how to change the language in the settings and how to enable or disable the widget on our site, and I received great support from YotPo Team (Daniel P. was very kind and fast). Now I am just waiting for the final "review upload" to take place from our previous service, hopefully the integration will conclude successfully. Will write back if not achieved ;-)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Great support and feedback to help us solve our issue. Solid and quick response by Rhenant From the moment I reached out to them with my technical issue, their prompt response and patient guidance reassured me. They displayed a deep understanding of the problem and provided clear, step-by-step solutions.

Using app

29 days

Total reviews

1

Average rating

5.0