Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,515
chart
#305
All reviews
Review RSS Feed
April 17, 2024
Very simple and effective tool for Shopify Stores
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
April 16, 2024
I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
April 15, 2024
Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself. Highly recommend. Any issues you have they will solve.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
April 15, 2024
Great app and support! Thanks Donor!
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April 14, 2024
Jeorge was very helpful
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April 12, 2024
I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.
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Sept. 30, 2025
Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;) Update: Needed more help and Vien Saints E was so patient and covered everything I needed in record time. Yotpo support is pretty stellar!
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April 9, 2024
So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
April 9, 2024
I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
April 8, 2024
Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
April 8, 2024
very pleased with yoto. Been using them for years on several of our sites. Outstanding customer support.
Thanks for your feedback, we really appreciate it.
April 6, 2024
The irony of a review app asking for a review is not lost on me. Thanks for your help Daniel! Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful! Overall a great app and an excellent add-on to my website.
We appreciate your feedback, thank you!
April 5, 2024
A couple years ago, we tested out Yotpo but had issues and decided to cancel. We decided to give it another try but the customer service is almost non-existence. It's been now 3 days with no response. I guess this app is not meant for us to use.
Thank you for taking the time to share your thoughts with us. We're continuously working to improve our products so that our clients can get up and running without any hiccups. Our records show that our team has been in contact with you and have resolved all issues and answered all inquiries about the product. If you have any concerns regarding the product, please don't hesitate to contact us.
April 4, 2024
We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!
Using app
Almost 9 years
Total reviews
1
Average rating
5.0
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
April 3, 2024
The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to rectify the website and completely remove Yotpo. I do not suggest this app, especially for smaller businesses in need of reliable support.
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
April 3, 2024
John G. was AMAZING! He went above and beyond to help me customize
We appreciate your feedback, thank you!
April 1, 2024
been using this app for yearrsss, and it's always great, especially the support they always respond right away and solve the issue right a way, Jeorge Kenneth V was very helpful, thank you highly recommend
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
March 28, 2024
Ruzsel is great! He helped me to fix some widgets. Thank you!
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March 27, 2024