Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,011
chart
#1,057
All reviews
Rating Breakdown
Review RSS Feed
Oct. 9, 2023
Ruzsel J helped me fix a file upload issue. He quickly took the file and personally made the changes needed. He then uploaded the file for me. Outstanding customer service.
Sept. 18, 2023
Warly S, saved the day. Now both of my shops look incredible. drumsampleshop.com and lefumet.com. Best Customer Service ever!
Sept. 18, 2023
Midday live chat waiting a little bit, but when I had an agent (John B.), he was very helpful with providing me information. He also offered to email me some articles about setting up the app on our store.
Sept. 18, 2023
John G was so helpful in the support chat! I wanted some help on getting my reviews on the homepage and he did it all for me and showed me how to adjust if I wanted too! So grateful for their help, and the product is amazing!
Sept. 16, 2023
Apologies, this is not a review. I need support, but I already uninstalled the app, so I don't know any other way to get in touch. I've uninstalled the app, but on my websites product pages there is still a line (just underneath the product title) with stars and a number for the number of reviews. When I installed the app a year ago I remembering asking Yotpo for help so that it would show up there. But since uninstalling the app didn't remove it, I need help from support to remove the code they added. I hope I've explained what I need as clearly as possible. If not, please reach out to me, or let me know when the code has been removed. Thank you in advance.
We're sorry to hear that you're experiencing issues with Yotpo Reviews. Upon checking your site, we can confirm that our Reviews widget is no longer visible. Our team has tried contacting you, but we have not heard back — please let us know if you're still experiencing any issues.
Sept. 15, 2023
I had an issue with showing the widget, but John G was able to help me through the chat. He is awesome! Great customer service!
Sept. 15, 2023
The app is easy to use and does what it's supposed to. Most of all, help is a click away. I had a couple of features that I wanted to turn on and chatted with John G. He was able to get those features implemented in seconds. He also suggested a few other features that I think will be great for my site. He was very helpful and efficient. I have used other apps where, although the app may be good, the service is not there. This is certainly an app that has both.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Sept. 14, 2023
Rhenant gave me excellent customer service. Provided me with the widgets I was not able to load on my site. I'm very happy with the help provided. Thanks ! Beancrazy.com
Sept. 14, 2023
Big shout out to Rhenant at YOTPO who did a great job helping to resolve a problem with my reviews. Rhenant fixed it quickly and accurately! Thanks - much appreciated!
Sept. 14, 2023
This is one of the best Review apps on Shopify. Had issues one time and John B was more than helpful in resolving it so fast ! Love you guys
Sept. 13, 2023
I have talked with customer supoort through the chat feature many times now and tonight, was blown away by how the agent, Rhenant T, was able to fix my Shopify store's malfunctioning reviews carousel within my store. It looks and works perfectly now! Saved me so much time and effort! Thank you so very much!
Sept. 13, 2023
Great experience with Yotpo Product Reviews & UGC. Easy to navigate and looks great on the home page. I requested help and within 2 minutes I spoke to Arven who promptly solved my request. Arven was polite and very helpful. Explained and showed every step to ensure my understanding which I really appreciated. Could not be happier!