Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,011
chart
#1,057
All reviews
Rating Breakdown
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Sept. 29, 2023
Dunno if it was my luck, but u guys have been improving the attention CS provides at least this full year, the last guy who helped me set up my walmart syndication plan, John G, was amazing, clear, concise & helped me get a better understanding of what was needed from me in order to achieve success in my walmart syndication venture, so kudos to y'all!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Sept. 29, 2023
John B. was great help when I had some issues with duplicate reviews. Love Yotpo!
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Sept. 29, 2023
Echt super Support. Ich bräuchte eine einbindung in den Shop und der Support von Doner P. war sehr schnell und kompetent. Danke
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Sept. 29, 2023
Really rate this app. There is so much more flexibility and functionality that other review apps we've used. Customer service is great and the help desk are always on hand to help. If you're thinking about moving from feefo or trustpilot you will be in for a nice suprise!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Sept. 28, 2023
Shout out to Ruzsel J for quickly helping me customize and shift around some of the widgets. Yotpo support has always been amazing. Thank you very much!!!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Sept. 27, 2023
I recently migrated my website from another platform to Shopify and also needed my reviews migrated. I'm not the greatest when it comes to tech stuff and found it incredibly frustrating trying to figure out how to do it. After contacting Yotpo I was greeted by one of their techs named John G and I am so thankful to him. When I say I spent the best part of 2 days going from tears of frustration, to wanting to completely give up, I'm not exaggerating! John G was so patient and extremely helpful. He prompty responded back to every one of my numerous (and I mean numerous) requests for help, with clear instructions via text and even creating short videos showing me exactly what to do, in the hopes of helping me understand visually. I am forever grateful for his patience and all of his help. I now have my reviews imported to my new Shopify site. Yotpo is an awesome platform and I would thoroughly recommend using them.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Sept. 27, 2023
John B was very helpful!! 5 star indeed!!
Thank you for sharing your thoughts with us!
Sept. 27, 2023
Doner's service was excellent, attentive and patient in helping me with my joint review! Give this Yotpo coworker a super positive review. Regards, Homchum
Thanks for your feedback, we really appreciate it.
Sept. 26, 2023
Aplicación super funcional, algo costosa, pero funciona excelente con Klaviyo. Además la ayuda de Ruzsel J. fue excelente.
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Sept. 26, 2023
Rhenant solved my issue quickly and easily. The customer service is top notch!
Sept. 26, 2023
Thank you Daniel, you are patient and poite. Thank you for sharing new function of Yotpo and teach me how to achive it. Thanks again!
Sept. 26, 2023
チャットで問い合わせしたのですが、言葉の壁があったので 操作方法の動画を録画して送っていただきました。 ありがとうございます！ I contacted them via chat, but there was a language barrier, so I recorded a video of how to use it and sent it to you. thank you!
Sept. 25, 2023
Sept. 25, 2023
John G was very helpful, very responsive and fixed my issues right away. Thank you John
Sept. 25, 2023
We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!
We appreciate your feedback, thank you!
Sept. 22, 2023
Brilliant! Amazing service from start to finish. Ruzsel & John were SO GOOD to deal with. They solved my problems and helped me implement Yotpo so that it is seamlessly integrated with my site. I could not be happier with the outcome. Thank you
Sept. 21, 2023
John B was so helpful in solving my problem extremely quickly! Great support!