Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,392
Reviews
Chart
#56
Shopify

All reviews

5 / 5 Share
Oct. 3, 2024

Arven was super super friendly and cooperative with me. Easy 5 stars.

Store Using app Total reviews Average rating
My Garage Supplies About 2 hours 1 5.0
Developer Reply

We're glad to hear you had a positive experience. Thank you for your review!

5 / 5 Share
Oct. 3, 2024

Doner was amazing and quick with my request!

Store Using app Total reviews Average rating
WHOLIFECO About 2 years 1 5.0
Developer Reply

We're happy to hear your request was handled quickly and efficiently. Thank you for your sharing!

5 / 5 Share
Sept. 30, 2024

ive been using yotpo for all of its services for over 18months now. cant really fault the product. needed service and got fantastic assistance from Vien Saints to get it sorted within 10-15mins. good product and good after sale service.

Store Using app Total reviews Average rating
Jim Bradley Speedball Over 10 years 2 5.0
Developer Reply

Thank you for your loyalty and support!

5 / 5 Share
Sept. 27, 2024

Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!

Store Using app Total reviews Average rating
SubLuna Over 1 year 2 5.0
Developer Reply

Thank you for sharing! We're glad to hear your issues got resolved.

5 / 5 Share
Sept. 26, 2024

Great customer service experience with Arven

Store Using app Total reviews Average rating
Studio Null Almost 2 years 1 5.0
Developer Reply

Thank you for your review!

5 / 5 Share
Sept. 24, 2024

Great customer service if you have any issues!

Store Using app Total reviews Average rating
Naturally Love Hue 10 months 2 5.0
Developer Reply

Thank you for your review!

5 / 5 Share
Sept. 23, 2024

I am writing to express my sincere appreciation for the exceptional service I received from Donor P regarding an issue I had with importing reviews. Donor P responded very promptly and resolved the issue efficiently and professionally. The level of service provided exceeded my expectations, and I am truly impressed by the promptness and professionalism displayed. It is rare to encounter such a high standard of customer support, and I wanted to formally acknowledge this great experience. Thank you for maintaining such excellent service.

Store Using app Total reviews Average rating
YOUR-GOODFIND 15 days 2 5.0
Developer Reply

Happy to hear that! Thank you for sharing.

5 / 5 Share
Sept. 20, 2024

Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much

Store Using app Total reviews Average rating
Gallery by Flo About 5 hours 14 4.7
Developer Reply

Thank you for sharing your experience with us!

5 / 5 Share
Sept. 18, 2024

The peoples are really helpful! I'm happy to say their customer support is good and helpful.

Store Using app Total reviews Average rating
prosperacorp About 1 year 3 5.0
Developer Reply

Thank you for your review!

1 / 5 Share
Sept. 17, 2024

We had a terrible experience. The whole platform was buggy for us and it took forever to get things done. The final straw was that emails for reviews post purchase just stopped going out with no explanation. We switched to a new provider and got 3 reviews in the first hour (while not getting any in 30 days on yotpo.)

Store Using app Total reviews Average rating
shopHMTX 5 months 1 1.0
Developer Reply

Thank you for your valuable feedback. We sincerely apologize for the negative experience you had with our app. We are committed to enhancing the usability and service of YOTPO's apps. We are planning a major overhaul of the "import reviews" process soon, and we hope these changes will encourage you to give us another chance in the future. Thank you!

5 / 5 Share
Sept. 17, 2024

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely. Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!) The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Store Using app Total reviews Average rating
Smells Good Wax Co 24 days 2 5.0
Developer Reply

Thank you for sharing! We're glad the team could assist you through the process. We appreciate your patience and determination!

5 / 5 Share
Sept. 17, 2024

Quick responses with customer service questions. Easy to navigate the platform.

Store Using app Total reviews Average rating
ReliaHealth 5 days 1 5.0
Developer Reply

Good to hear about your UI/UX experience - we are constantly improving it!

5 / 5 Share
Sept. 13, 2024

Excellent solution, brilliant customer support and really impressive. Thank you.

Store Using app Total reviews Average rating
Developer Reply

We're happy to hear that! Thank you for sharing.

1 / 5 Share
Sept. 12, 2024

DOnt use this app if you have ever used reviews on any other platform. you will not be able to import them and their customer support will lie to you.

Store Using app Total reviews Average rating
Soap Is a Lye SJ LLC 9 days 3 2.3
Developer Reply

Thank you for your feedback. We apologize for the confusion about the duplicate Yotpo accounts situation. If you ever decide to give us another try, please do not hesitate to reach out.

5 / 5 Share
Sept. 12, 2024

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Store Using app Total reviews Average rating
Foreign Lashes Almost 3 years 2 5.0
Developer Reply

Thank you for sharing your experience!

5 / 5 Share
Sept. 4, 2024

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Store Using app Total reviews Average rating
Soulreignty 4 months 1 5.0
Developer Reply

Thank you for sharing your experience!

5 / 5 Share
Aug. 30, 2024

Great Service provided by Ruzsel John Nabong. Thanks for the support!

Store Using app Total reviews Average rating
HeatShrinkTubing.Com 3 months 1 5.0
Developer Reply

Thank you for your feedback!

5 / 5 Share
Aug. 29, 2024

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy! Thank you.From japan.

Store Using app Total reviews Average rating
CARINTHIA 8 months 1 5.0
Developer Reply

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!

5 / 5 Share
Aug. 29, 2024

Vien has been amazing helping me finding the right things I needed for editing the widget for the webshop.

Store Using app Total reviews Average rating
Loof Over 2 years 1 5.0
Developer Reply

Good to hear about your experience! Thank you for sharing.

5 / 5 Share
Aug. 29, 2024

驚くほどの速さで問題を解決してもらいました。 大変満足しています。 Reymon N.さんの対応は素晴らしかったです。

Store Using app Total reviews Average rating
Developer Reply

Fast responses = fast resolution! Thank you for sharing your experience.

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