Yotpo: Product Reviews App
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chat function with Rhenant immediately sorted out my widget query. Very grateful, thanks!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Support did an amazing job helping us out with a problem integrating with our custom theme. Gabriel S did a great job and diagnosed the problem quickly and had the technical ability to fix it on the spot. Great work!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Mir wurde sehr schnell weiter geholfen und ich musste nicht lange warten. Super Support von Ruzsel J !
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Rhenant was very helpful with the issue that I had.
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Jorge was excellent at quickly solving our issue! Thanks!
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They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Gabriel S was helpful with my needs
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Joian Z was fantastic!
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Recently I migrated my reviews app from shopper approved to yotpo. There was significant costs savings involved plus yotpo has a lot more features available to help me collect more reviews from my customers (SMS, email, loyalty points) the onboarding process was very easy. I received very fast service from yotpo support chat (Doner P) to guide me through any issues I had in the process. I downloaded all the site and product reviews from my previous platform and uploaded them to yotpo so I was able to retain all the reviews I have built up over the years. I'll follow up again in the future to provide a review update when I can verify that google is receiving all my product and site reviews correctly.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Rhenant was very helpful is getting me set up with this. Great app!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.
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Gabriel S. provided prompt and courteous service. He went above and beyond to ensure proper coding for my store. Thank you!
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My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Saturday and Doner fixed the issue immediately. Thanks!
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Great service! We had issues with sorting out installing widgets but John G was very helpful. I've also asked for him to provide a Loom video just so this would be helpful for us in the future. It was straightforward and helpful. Thank you John G.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
We love this app and the customer service!
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This app is so simple to use and is really valuable. The chat support is excellent too. Arvan helped me get my reviews published today in under 5 minutes. That's a level of service that we rarely see these days. Very much appreciated. Thank you
Thanks for your feedback, we really appreciate it.
My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!
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Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me. Highly recommend!
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Thanks for your feedback, we really appreciate it.
Rhenant was great. They helped out super quick and all my questions were answered,
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