Yotpo: Product Reviews App

Gabriel S was helpful with my needs

Joian Z was fantastic!

no dynamic coupon codes unless you pay big bucks. this used to be available for an inexpensive monthly fee years ago. not worth the price they charge now to have this feature. And with out dynamic coupon codes, it is no better than any other review platform app available today. YOTPO will likely be on the chopping block for us down the road...

Recently I migrated my reviews app from shopper approved to yotpo. There was significant costs savings involved plus yotpo has a lot more features available to help me collect more reviews from my customers (SMS, email, loyalty points) the onboarding process was very easy. I received very fast service from yotpo support chat (Doner P) to guide me through any issues I had in the process. I downloaded all the site and product reviews from my previous platform and uploaded them to yotpo so I was able to retain all the reviews I have built up over the years. I'll follow up again in the future to provide a review update when I can verify that google is receiving all my product and site reviews correctly.

Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.

Gabriel S. provided prompt and courteous service. He went above and beyond to ensure proper coding for my store. Thank you!

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Saturday and Doner fixed the issue immediately. Thanks!

Great service! We had issues with sorting out installing widgets but John G was very helpful. I've also asked for him to provide a Loom video just so this would be helpful for us in the future. It was straightforward and helpful. Thank you John G.

We love this app and the customer service!

This app is so simple to use and is really valuable. The chat support is excellent too. Arvan helped me get my reviews published today in under 5 minutes. That's a level of service that we rarely see these days. Very much appreciated. Thank you

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!

Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me. Highly recommend!

Update review. Our reviews were duplicated when the Yotpo team imported our reviews from Stamped, and they don't have an easy way to hide duplicate reviews. Also, instead of sending reviews for orders as they came in - Yotpo's system retroactively sent emails for older orders (from six months ago) and used up all of our order limits for the month in one shot.

Rhenant was great. They helped out super quick and all my questions were answered,

Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site

Great support, very fast problem solving recommend them over TP all day - Shoutout to Ruszel John Customer Service Specialist.

I’ve been testing the free plan and ran into an issue. Jorge (online chat) was quick to respond and solved my problem right away. I love the aesthetic on my website and look forward to using other Yotpo products.

Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!