Yotpo: Product Reviews App

Yotpo product ratings don't appear on our search/collections pages, nor can we add our email address as the sender email. We haven't received the verification email to confirm it, and Yotpo's support right now is non-existent. Expect to wait multiple days for a reply, only to be disappointed when they send back the same canned response. For how much they charge, the support should be far better, and I think we're going to look for something else.

I have been using this app for over 6 months. It's very user friendly and the support is quick. Special shout out to Ruzsel J for helping fix my widget issue. It literally only took 10-15 min from request to resolution. Highly Recommend.

Ruzsel J helped me right away and fixed an issue I was having integrating Yotpo with my shopify store. Great customer service! Solid app too!

Rhenant was super helpful!!

Ruzsel J helped me perfectly and quickly

Awesome company. Rhenant was great!

Rhenant is fantastic. I was very frustrated trying to add the carousel to my website and through chat Rhenant did it in a matter of seconds. I added him as a collaborator and once he was on my website he changed my widgets to a beautiful blue and added the carousel. Such a great service. Everything I asked him to do was done in no time. It is very comforting to know that if i need help again and I sure I will when I upgrade my plan that someone like Rhenant (a real person is there to help me). My star rating is 100 not just 5. thanks Rhenant

Rhenant provided me with outstanding support thank you !!!!! I had a further review with John this afternoon (28th Dec) who was excellent in solving 3 issues I had

Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.

Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.

We're a French brand and the application is mainly in English, so we're not giving it 5 stars because we can't make the most of our time on this application. However, the application is very good, easy to use in operational terms and the customer support team is very relevant and efficient in its responses. That's why we like this application despite the language barrier, because we get answers easily with the online chat.

I had an excellent experience with Reviews. I have been using reviews for quite a while and was happy with it but when i needed technical support Jeorge Kenneth V went above and beyond. He was extremely courteous, patient and completely answered MULTIPLE detailed questions I had to make my reviews widgets work much better. Very happy, totally recommend yotpo for small businesses like ours!

John G has been really helpful and knowledgeable about the solution~ highly recommended!

Joian Z was great and responsive and handled my issue quickly.

Its VERY expensive, but customer service is great. Would request option to send whatsapp msgs to collect review.

レビューウィジェットが表示されない問題がありましたが、速やかに対応していただけました。 ありがとうございました。

EXCELLENT service by Ruzsel J & Keano M. Thank you so much for resolving my issues!

Joian Z, has always helped me out configuring and updating things around when I feel lost. TY Yotpo Support.

Rhenant from Customer Support offered really great help today with the initial setup of the app. He was very fast is fixing small design glitches and making sure the app is fully up and running with our desired customisations in place.

Support will do their best to help! Perfect!