Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,428
chart
#461
All reviews
Review RSS Feed
Nov. 15, 2023
Nov. 15, 2023
Ben heel goed geholpen door John G! Hij heeft meteen alle widgets op mijn pagina gezet. Kan niet blijer zijn!Nu wachten tot de reviews binnen komen!
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Nov. 14, 2023
We've been using Yotpo for a couple years, and I am really positive on it lately. The new 3.0 widgets are sleek and fit well into your brand template. John G. did a phenomenal job installing for us. Only thing to note: the marketplace syndication with Walmart is a work in progress.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Nov. 13, 2023
We have been a customer with Yotpo for a long time now. It's been a great experience. I have used the support tickets and the online chat and both times, the support has been speedy and helpful. Thanks Daniel P and the team at Yotpo
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Nov. 13, 2023
Daniel P is very good at what he does, thank you for your help
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Nov. 13, 2023
I have been really loving Yotpo since I installed it a few months ago, and my customers have too. I am not particularly tech savvy so I needed assistance with a mistake I made installing my Yotpo widget to Shopify and John G. was a huge help. Not only did he quickly resolve the issue, but he even set up a homepage carousel for me as a (great) recommendation and helped me publish it. I am really grateful for this quick, simple support and for all that Yotpo brings to my small business.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Dec. 1, 2023
Daniel was super super fast! He have done the work we asked for in a matter of minutes :) Perfect!
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Nov. 13, 2023
Shout out to Ruszel J for making my day so much easier in patiently standing by and assisting me with all my queries!! Excellent service!!!!
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Nov. 10, 2023
Very happy with Yotpo - I had some minor issues when I updated my theme. I really like the chat help because things can be resolved in real time. I chatted with Doner P. who was extremely helpful and took care of things perfectly!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Nov. 10, 2023
John G helped us with verifying our domain and answered several other questions. Very helpful and knowledgable, thanks!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Nov. 10, 2023
Needed help with a setup on a custom theme. John was very helpful and nothing was ever too hard.
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Nov. 8, 2023
Great customer service from Arven! Helped me fix an issue in no time.
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Nov. 8, 2023
There was something I didn't understand, so I contacted them via chat, and they responded very quickly and courteously. The service and response are very great. わからないことがありチャットで問い合わせたところ、とても迅速で丁寧な対応をしていただきました。サービスも対応もとても素晴らしいです。
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Nov. 7, 2023
Great customer support... Ruzsel J was able to solve my problem in less than 2 minutes!
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Nov. 7, 2023
This app started sending non-branded, incorrect product review requests to our customers without our permission. It continued sending out emails even after we uninstalled it.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Nov. 6, 2023
Highly recommend! I love the new, minimalist and fresh UI of the 3.0 widgets. Has really elevated the look and feel of my reviews onsite without having to custom-code them. The support was fast and very helpful. John G helped me sort out an issue with changing to the new version of the widgets. Thank you!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Nov. 5, 2023
Rhenant was very helpful
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Nov. 5, 2023
Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.
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Nov. 4, 2023
I am very pleased with Yotpo service. Ruzsel was very patient and helpful.
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March 23, 2024
Jeorge K was super helpful in finding the root cause and solving the issue why approved reviews were not appearing on the website. great online chat support.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!