Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,637
Reviews
Chart
#80
Shopify

All reviews

5 / 5 Share
Dec. 20, 2023

We love this app and the customer service!

Store Using app Total reviews Average rating
Rise-N-Shine LLC About 6 years 1 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Dec. 20, 2023

This app is so simple to use and is really valuable. The chat support is excellent too. Arvan helped me get my reviews published today in under 5 minutes. That's a level of service that we rarely see these days. Very much appreciated. Thank you

Store Using app Total reviews Average rating
itasnaturalessentials.com 5 months 2 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Dec. 19, 2023

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!

Store Using app Total reviews Average rating
Seam Reap Bags About 7 years 1 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Dec. 18, 2023

Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me. Highly recommend!

Store Using app Total reviews Average rating
Orto Urban Gardens Over 6 years 1 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Dec. 18, 2023

Store Using app Total reviews Average rating
PokeNinJapan Over 2 years 2 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Dec. 18, 2023

Rhenant was great. They helped out super quick and all my questions were answered,

Store Using app Total reviews Average rating
ChrgeApparel 3 days 1 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Dec. 17, 2023

Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site

Store Using app Total reviews Average rating
Lucent Globe Almost 2 years 4 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Dec. 17, 2023

I’ve been testing the free plan and ran into an issue. Jorge (online chat) was quick to respond and solved my problem right away. I love the aesthetic on my website and look forward to using other Yotpo products.

Store Using app Total reviews Average rating
QNDSWIM 24 days 1 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
Dec. 14, 2023

Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!

Store Using app Total reviews Average rating
Joffa Marketplace About 1 year 2 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Dec. 14, 2023

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Store Using app Total reviews Average rating
Kai Gourmet About 1 year 3 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

1 / 5 Share
Dec. 14, 2023

Yotpo product ratings don't appear on our search/collections pages, nor can we add our email address as the sender email. We haven't received the verification email to confirm it, and Yotpo's support right now is non-existent. Expect to wait multiple days for a reply, only to be disappointed when they send back the same canned response. For how much they charge, the support should be far better, and I think we're going to look for something else.

Store Using app Total reviews Average rating
Forza Sports About 1 month 6 3.0
Developer Reply

Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

5 / 5 Share
Dec. 13, 2023

I have been using this app for over 6 months. It's very user friendly and the support is quick. Special shout out to Ruzsel J for helping fix my widget issue. It literally only took 10-15 min from request to resolution. Highly Recommend.

Store Using app Total reviews Average rating
Femdacity 11 months 1 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Dec. 13, 2023

John Ruzsel did a great jo of helping me to get my carousel of products on my website and providing me the information i need. I work with multiple platforms and Yotpo agents are the best i have ever worked with.

Store Using app Total reviews Average rating
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
Dec. 13, 2023

Ruzsel J helped me right away and fixed an issue I was having integrating Yotpo with my shopify store. Great customer service! Solid app too!

Store Using app Total reviews Average rating
RIGOROUS Nutrition About 2 years 2 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Dec. 13, 2023

Rhenant was super helpful!!

Store Using app Total reviews Average rating
Briana Sai Collection About 2 hours 1 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Dec. 12, 2023

Ruzsel J helped me perfectly and quickly

Store Using app Total reviews Average rating
MyQ About 1 month 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
Dec. 11, 2023

Awesome company. Rhenant was great!

Store Using app Total reviews Average rating
The Swing Mechanic Over 3 years 2 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Jan. 5, 2024

Rhenant is fantastic. I was very frustrated trying to add the carousel to my website and through chat Rhenant did it in a matter of seconds. I added him as a collaborator and once he was on my website he changed my widgets to a beautiful blue and added the carousel. Such a great service. Everything I asked him to do was done in no time. It is very comforting to know that if i need help again and I sure I will when I upgrade my plan that someone like Rhenant (a real person is there to help me). My star rating is 100 not just 5. thanks Rhenant

Store Using app Total reviews Average rating
Thea With Love Almost 3 years 7 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
Dec. 28, 2023

Rhenant provided me with outstanding support thank you !!!!! I had a further review with John this afternoon (28th Dec) who was excellent in solving 3 issues I had

Store Using app Total reviews Average rating
Skintique 2 months 4 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Dec. 9, 2023

Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.

Store Using app Total reviews Average rating
BeerCo.com.au Over 5 years 4 4.8
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

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