Yotpo: Product Reviews App

Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.

The app was working great for the last 2 years but recently the reviews widget is on my website twice and I am unsure how to get it off and it had incorrect reviews for one of my products. I contacted customer support and I am still waiting for a response. I went on the chat and it had me holding on for eternity (45 mins) and no one helped me. The only issue I have is the time I have to wait to hear back.

We're a French brand and the application is mainly in English, so we're not giving it 5 stars because we can't make the most of our time on this application. However, the application is very good, easy to use in operational terms and the customer support team is very relevant and efficient in its responses. That's why we like this application despite the language barrier, because we get answers easily with the online chat.

John G has been really helpful and knowledgeable about the solution~ highly recommended!

Joian Z was great and responsive and handled my issue quickly.

Its VERY expensive, but customer service is great. Would request option to send whatsapp msgs to collect review.

レビューウィジェットが表示されない問題がありましたが、速やかに対応していただけました。 ありがとうございました。

Will not uninstall from my store.

EXCELLENT service by Ruzsel J & Keano M. Thank you so much for resolving my issues!

Joian Z, has always helped me out configuring and updating things around when I feel lost. TY Yotpo Support.

Rhenant from Customer Support offered really great help today with the initial setup of the app. He was very fast is fixing small design glitches and making sure the app is fully up and running with our desired customisations in place.

Reviews show up which is the only reason this product gets more than 1 star. My challenge with Yotpo is it's incredibly buggy and you have to constantly work with support. The support team themselves are very kind and work to solve the issue but for how expensive Yotpo is I really don't think it should be as buggy as it is.

Support will do their best to help! Perfect!

Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App. Jackie AlTerra Retail

Had a few questions regarding an upgrade and Doner was great in answering the questions I had with clarity and swiftness. Thank you.

Doner Was responsive & assisted with all of our needs.

Mitch from support team was really helpful! Communication was excellent and the issue I faced was resolved completely. Thank you!

Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.

Rilu was great at assisting us with a request we had for our new website. The request was understood without too much back and forth and was completed in a reasonable amount of time. Great experience with the support team overall!

John G helped me with 2 stores at the same time, awesome job! Was a lot of work and he did it all perfect thank you so much John G!