All reviews

Rating Breakdown

  • 5
    91% (6,411 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
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4 / 5 Share

May 22, 2023

Nice app, useful easy to use and blending well with site design. Very Helpful customer service with online chat always on!

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 11, 2023

The app works well although it is pricey. They are the best way to collect reviews that I have found. They have a great support staff, Daniel helped me out so quickly when I updated themes to Shopify 2.0 and needed reviews put on the collection pages. I do wish they would allow dynamic discount codes for review requests.

Store

Alterre

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 22, 2023

We at https://www.jodiabaazar.com are complete fans of this app. It allows us to showcase our best reviews and elicit feedback for our service conveniently and easily.

Using app

Over 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

May 25, 2023

thanks to Allen M ,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2023

Great experience, an excellent app. Most important is the support you have if you encounter any problems. Fast and effective! Doner P helpful for everything, i like it. Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2023

Joian Z you are a legend!! Thanks so much - nothing was too hard and the service very quick. Couldn't recommend high enough !

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2023

The feature of this app are everything and then when i had an issue i contacted CS and they ended up being as good as the app and even provided me with a custom HTML to fix my issue. special props to Allen M.

Store

My Store

Using app

3 months

5 / 5 Share

June 8, 2023

Yotpo Customer support is awesome! Prompt, friendly and helped me resolve my tech issues in no time! Allen M is THE MAN!!!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Hi Yotpo Support team and John B, I am so happy to tell you that I am very satisfied with your quick and kind help with my issues. Your help was wonderful and very valuable to me. I appreciate.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Like many persons I had an issue with adding the review star and widget to my website. Don't worry it's not difficult to do. With the help of Ruzsel J.N, I was able to knock them out in good time (adding the review stars to my product and collection pages as well as the review widgets). He was friendly, helpful and polite. The app is user friendly with helpful articles that makes things better and the team is responsive and willing to help. I would recommend that they create a way for us to send direct links where shoppers can submit their reviews, because I don't get to capture some emails at pop-up shops. Let me know if your thoughts.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

May 18, 2023

I had a challenge getting reviews to show on my Collections page so I started a live chat with Yotpo and Jeorge Kenneth V was awesome at understanding my challenge, logging into my site and fixing it for me as well as going the extra mile in helping me with additional requests around modifying the styling of the reviews. Every chat I've had with Yotpo has been very helpful. Thank you for the great service.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Allen M was the best support ever. And the App is Great. Thank you so much! I would recommend yotpo over all other review widgets!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Great customer service. Its a shame that the app is so limited though, only being able to display 9 reviews and not caroseling through the whole collection. I would like to request this feature. Thanks

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

June 12, 2023

Doner has helped with adding my star ratings to product pages and collection pages when they were in the incorrect spots. It was done in a very professional manner and I would highly recommend the staff at Yotpo!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2023

I needed a task done quickly and Rhenant was able to help immediately. I appreciated the assistance and courteous service. Great app!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Yopto is hands down the best review platform around. Their support team is top-notch. Just needed a little help but Allen M went out of their way to help me. 5 stars

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 17, 2023

Kenneth John M helped me with the problem I was having. Great service. Thank you Yotpo! Thanks Kenneth John M

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

I received great support from Joyan Z. I was worried for a long time because the review display was not Japanese on the site, but when I consulted with him, he was very polite, kind, patient, and speedy to solve the problem. It was very dependable. A few days later, I received great support from Ruzsel John N. He was also very dependable. I also had quick and great support from Allen M. and Arven S Great thanks!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Fast customer service and Arven help me set up start review show for all items on panges, that's the way I would love it to be! Great APP and great service!

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 16, 2023

Still working out the app and features, but Joian Z was a huge help on the chat in helping my issues .

Using app

About 1 month

Total reviews

2

Average rating

4.5