Yotpo: Product Reviews App
All reviews
We've been using Yotpo for a couple years, and I am really positive on it lately. The new 3.0 widgets are sleek and fit well into your brand template. John G. did a phenomenal job installing for us. Only thing to note: the marketplace syndication with Walmart is a work in progress.
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Had some issues with my installation and connected to their online chat. Was connected to Ruzsel J who was fast and efficient in fixing the issue. Great customer service. Highly recommend!
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We have been a customer with Yotpo for a long time now. It's been a great experience. I have used the support tickets and the online chat and both times, the support has been speedy and helpful. Thanks Daniel P and the team at Yotpo
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Daniel P is very good at what he does, thank you for your help
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I have been really loving Yotpo since I installed it a few months ago, and my customers have too. I am not particularly tech savvy so I needed assistance with a mistake I made installing my Yotpo widget to Shopify and John G. was a huge help. Not only did he quickly resolve the issue, but he even set up a homepage carousel for me as a (great) recommendation and helped me publish it. I am really grateful for this quick, simple support and for all that Yotpo brings to my small business.
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Daniel was super super fast! He have done the work we asked for in a matter of minutes :) Perfect!
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Shout out to Ruszel J for making my day so much easier in patiently standing by and assisting me with all my queries!! Excellent service!!!!
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Very happy with Yotpo - I had some minor issues when I updated my theme. I really like the chat help because things can be resolved in real time. I chatted with Doner P. who was extremely helpful and took care of things perfectly!
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I was able to get the reviews widget installed without any difficulty. I had quite a bit of trouble getting the reviews tab to show on my home page. It didn't come up as an option in Shopify despite multiple installation attempts. I was able to connect with Doner on the support team who was very knowledgable and was quickly able to resolve the problem on the back end. Much appreciate the timely customer support and quick resolution of this problem.
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John G helped us with verifying our domain and answered several other questions. Very helpful and knowledgable, thanks!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Good App and fast Support, sepcially from Arven. He helped me withing seconds. I definetly can recommend the app and service
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Needed help with a setup on a custom theme. John was very helpful and nothing was ever too hard.
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Great customer service from Arven! Helped me fix an issue in no time.
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There was something I didn't understand, so I contacted them via chat, and they responded very quickly and courteously. The service and response are very great. わからないことがありチャットで問い合わせたところ、とても迅速で丁寧な対応をしていただきました。サービスも対応もとても素晴らしいです。
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Great customer support... Ruzsel J was able to solve my problem in less than 2 minutes!
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This app started sending non-branded, incorrect product review requests to our customers without our permission. It continued sending out emails even after we uninstalled it.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Highly recommend! I love the new, minimalist and fresh UI of the 3.0 widgets. Has really elevated the look and feel of my reviews onsite without having to custom-code them. The support was fast and very helpful. John G helped me sort out an issue with changing to the new version of the widgets. Thank you!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Rhenant was very helpful
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Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.
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I am very pleased with Yotpo service. Ruzsel was very patient and helpful.
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