Yotpo: Product Reviews App

Yotpo is a great platform for aggregating customer reviews. The backend interface is fairly easy to navigate and set up.

The support person was very friendly and he was able to solve the problem and was able to understand the technicality. I am very happy

So this support chat relieved the triple decker stress sandwich I created for myself unknowingly. When I reached out to support via the live chat, and JOHN G, stepped in to assist; he understood what the mistake was I made but assured me he could help. And then in my opinion, put on his Yotpo cape and began to get to the bottom of what needed to happen. He explained it to me but I was confused and didn't hesitate to let him know and he graciously offered to assist and stuck with me until the task was correctly and successfully completed. I relaunched my site on a new platform and it’s known that reviews are a must have for selling online so JOHN G. being able to get those product reviews onto the new site for me “added years onto to my life” lol, as I told JOHN as much while he was assisting me. So this twofold moment for me, I offer up for Yotpo to use in future marketing campaigns for the platform; and that is, what a day I choose to give the Yotpo app a try when I had my woo commerce site because I’ve changed platforms but I’m still able to get use of the reviews for the products that received them and even when I could have proverbially have “shot myself in the foot” trying to get the reviews from old site to the new one, the Yotpo support can help turn bad misstep into a good look; because they know they’re product. Thank you JOHN G and team. I greatly appreciate your know-how and willingness to help you guys ROCK! -Tanya

great option to the big companies who charge ridiculous high fees for this essential service. these guys do a great job and provide excellent support. thanks!

John B assisited me really quickly with importing reviews. Arven helped me with coupon emails. Very happy with their service! Thank you Yotpo.

We recently switched to Yotpo reviews (from Stamped) and it was much easier than we'd feared. The Yotpo support team are exceptional. John B installed the widget in our theme for me and was super fast and helpful.

Awesome customer service and Joian did an incredible job helping me resolve my issues. I like the customer service of yotpo, less robots, more real people!

El servicio es excelente. Cuando no entendí cómo funcionaba la instalación manual de la aplicación en shopify, contacté con el servicio de chat y Joian Z fue encantador al solucionarme mis dudas al instante.

I am a small business and was looking for an efficient review App, easy to install. I am very happy with the return I am getting from the Yotpo App and the flexibility it offers. I needed help to maximise the app and use all functionalities available under my plan. I cannot thank enough Ronel, Arven, Hazel, Daniel and John B. who have helped me over the past few days. I would highly recommend the app, not only for what it does but for the quality of its customer support. Thank you!

Stephanie provided prompt assistance in adding star ratings to our new theme and customizing it for our needs.

Jeorge Kenneth V was very quick and helpful. Had all my questions answered in a matter of minutes and cleared the cache to help speed up the change I needed made.

Just completed the setup process. I had a couple of questions and needed support's help to get everything working properly and get the theme colors updated. The support online chat worked very well and Jeorge Kenneth, the support tech was very pleasant and helpful.

So far I have had a great experience using Yotpo. Their customer support has been amazing. Warren P. was very knowledgeable and responsive, and he went above and beyond to help me.

Great service! Timely response! Recommended! The app helps with our store exposure and builds up customer confidence!

Just installed Yotpo app and installed my reviews, but didn't see them on my store. I started a chat to figure out that issue thats when John B came in. Very helpfully from the start to a look at my account a assured me that it can take up to 24hrs to updated and was there for any other questions I might of had. Appreciated John B

Ronel is was very helpful, quick to respond. They had the answer for what we needed right away with a link and screenshots. Really terrific stuff! 5 stars for Ronel!

We were faced with a critical issue and were fortunate enough to experience the exceptional customer support of Doner P. Their dedication and expertise shone through as they promptly and accurately resolved our urgent query. Their assistance was nothing short of remarkable, leaving us deeply grateful for their invaluable help. It is evident that Doner P takes great pride in their work, going above and beyond to ensure customer satisfaction. We extend our heartfelt thanks for their unwavering commitment to excellence, setting a standard for outstanding support. With such a remarkable team member like Doner P, we can confidently rely on the company's service and know that we are in capable hands.

Reinier D was extremely helpful, thank you! The issue I was having on my account was resolved. Highly recommend this app for business.

I had a problem with the widget staying active for some reason. "John B" was able to fix it for me quickly! Thanks so much! Now my customers can actually see that I have reviews.

John B and the Yotpo team were extremely helpful in importing my reviews from our old account to our new account to display on our Shopify store. Thank you for the 5-star service guys :) Daniel