Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,012
chart
#1,002
All reviews
Rating Breakdown
March 23, 2023
Great app with excellent customer service. Daniel P. helped with my issues quickly and efficiently. I would recommend!
March 22, 2023
Warly S. Helped me out today, very professional and quick communication. The service itself needs some work to be done but customer support was good.
June 21, 2023
we want to put review rating at our "all review page", but yotpo doesnt have this feature, what a pity. customer service team John was trying to help us, thank you. looking forward to new features.
June 2, 2023
Yotpo has been very kind to us and given exceptional customer service. They provide a strong product and I have been subscribed for years now. I particularly want to highlight Allen M for his kind customer service and helping us to rectify our issue. Update 02/06/2023, Yotpo continues to provide great customer service, in particular Nicole L was able to handle my inquiry very quickly and satisfactory. Highly recommend.
March 21, 2023
Their service is very fast and they always give correct advice. I am happy to accept their services. Thanks
March 21, 2023
great customer service and very helpful. Customer service resolve every issue that i had, quickly and effeciently
Oct. 17, 2023
Best customer service ever. John G helped solve all of my problems and the concerns. Thank you very much!
March 20, 2023
Yotpo's customer support is excellent! Simoun Francis S was very helpful and knowledgeable in solving a technical problem.
March 19, 2023
Not 100% sure I'm smart enough to use this app, but Donner P was incredible. Answered all my questions and was very patient with me. Donner needs a raise! :)
March 19, 2023
We used Donor P and was an amazing experience, really clear and helpful and we got what we needed done quickly and successfully. Definitely will be using for future endeavours and hope we can connect with Donor P again.
June 8, 2023
Had a chat with Allen M. regarding duplicate stores and an upgrade issue do to this. Very helpful support, Allen got it all straightened out in a few minutes. Yotpo is highly recommended in my books, thanks a lot! Spoke to John G on June 5th, 6th and 8th and he was very professional and eager to help and provide a solution. Must say he was fantastic!!! Thank you John G!!
March 18, 2023
I have been using Yotpo app for quite some time and for a small business it has been so helpful in growth and understanding what customers are liking (or not). Recently, customer service was so helpful when one of my customers caught something in an email for a review and it was a gliche on my doing. James from Yotpo was quick to help me resolve this via the chat and so relieved it was an easy fix.
March 17, 2023
Allen M did a great job helping me configure the addon on my shop! ..................................
March 17, 2023
Thanks for the support Yotpo Daniel, appreciate the custom code. Very helpful
March 17, 2023
Great help, really appreciate Allen's M work. worked quick and shows support when needed. ...........
Jan. 18, 2024
Amazing support from Rhenant & John G., and Angelo; I used the app on all my stores, and the support team was very helpful and managed to get everything sorted with ease. Will always use them! 5 STAR
March 17, 2023
I've enjoyed using Yotpo! I am still on the free version which sends 50 requests a month but so far so good. The support team also responds really quickly which is super helpful!
March 16, 2023
I am so grateful I installed Yotpo from the beginning! I have an amazing curation of UGC and I love their support team Simoun Francis S just helped me with a code install in just a few minutes!
March 16, 2023
The desktop is pretty straight forward to use. We only have the free version, so not sure if there are other features that we are looking for in the paid version but it does the trick! We had an 'human error' for an import of a review, we contacted customer service via the chat option and it was resolved quickly by Simoun. Would recommend this App for anyone looking to have automatic review emails sent out and imported.
March 16, 2023
Warly S. was extremely patient and helpful. Importing reviews from Yopto to shopify is definitely complicated and not very intuitive! ( just being completely honest here lol ) but Warly S. walked me through each and every step and answered all of my questions with the patience of a saint. Thanks Warly S. !