Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,636
Reviews
Chart
#96
Shopify

All reviews

5 / 5 Share
Aug. 17, 2023

Support is fantastic, easy to set up. John G is the best! Hopped into the store and fixed an issue within 5 minutes.

Store Using app Total reviews Average rating
Deley Naturals 3 months 1 5.0
4 / 5 Share
Aug. 17, 2023

John B was helpful when we needed to downgrade our account. Only reason for this change is because our store is closing. I was able to easily dowload the file of all reviews prior to doing so.

Store Using app Total reviews Average rating
Wagtopia Almost 3 years 3 4.3
5 / 5 Share
Aug. 17, 2023

Professional and speedy service from John B! Provided me with both text and image instructions to solve the issue.

Store Using app Total reviews Average rating
TB-500.com Over 4 years 1 5.0
5 / 5 Share
Aug. 16, 2023

無料プランでアプリを導入しましたが、サイトにうまく反映されませんでした。 すべて英語表記なのですが、翻訳アプリなどを使ってチャットで質問したところ、Shopifyのコラボレーター機能を使って解決してもらえました。 分からないことは教えてもらえるのでYotpoにしてよかったです。 担当してくれたRuzsel Jさん、ありがとうございました!

Store Using app Total reviews Average rating
Black Gravity 3 days 4 5.0
5 / 5 Share
Aug. 16, 2023

Stephanie did a great job for us, and kept us informed throughout the process migrating a review to the correct product page. Highly recommend Yotpo and Shopify!

Store Using app Total reviews Average rating
Audio Art Cable USA Over 3 years 2 5.0
5 / 5 Share
Aug. 16, 2023

It's a great app. Incredibly east to install. I'm currently using the Free Plan for my own business but have used the enterprise level plans with my "day job" and have found the level of support to be just as good whether you're paying or not. It's a great app to grow with - and the price points definitely allow you space to grow in these early days when outgoings far exceed the incomings. I had a question just recently about email triggers and Warly S was able to provide me with excellent help and very quickly.

Store Using app Total reviews Average rating
Seldom Out Almost 2 years 2 4.0
5 / 5 Share
Oct. 23, 2025

This app and its CS team is awesome. It was my first time with Yotpo and I didn't know how to use it. I even didn't know how to reject my reviews. Then, Ruzsel John helped me a lot. Thanks to him, now I am very happy using this app :) +This is an update to my previous review from August 2023. Back then, I mentioned how helpful the Yotpo CS team was — and that still hasn’t changed! Recently, Doner P helped me again with such kindness and speed that my issue was solved right away. I truly appreciate how consistent the support has been since day one. Still one of the best apps with the best customer service!

Store Using app Total reviews Average rating
Celladix US About 2 years 1 5.0
5 / 5 Share
Aug. 15, 2023

John G helped me through chat. He was very clear in his directions. We solved the problem quickly and efficiently.

Store Using app Total reviews Average rating
Cavalla Studios 13 days 2 5.0
5 / 5 Share
Aug. 14, 2023

Very helpful customer support, hands on and super responsive! Helped to install our reviews widget within minutes :)

Store Using app Total reviews Average rating
West of Dingle Sea Salt 21 days 1 5.0
5 / 5 Share
Aug. 13, 2023

Awsome and quick support. Jeorge helped me out a lot! thank you so much! Will be sticking with yopto

Store Using app Total reviews Average rating
Boréome 5 months 2 5.0
5 / 5 Share
Aug. 15, 2023

We got a very kind and professional service from Ruzsel John and Nicole L. from Yotpo support. They helped us a lot. Thanks!

Store Using app Total reviews Average rating
NEWA Over 2 years 4 5.0
5 / 5 Share
Aug. 8, 2023

Yotpo has helped us know our customers by reading and listening to their reviews. It's a very easy platform to work with, and customer service is amazing. I personally worked with John B, who late at night helped me, and found solutions for me that worked instantly. I honestly recommend this service to all!

Store Using app Total reviews Average rating
Ladybug Potions 5 months 1 5.0
5 / 5 Share
Aug. 9, 2023

Excellent Service! Extremely fast response time! I had a minor issue with widgets not displaying exactly where I wanted them, and this issue was resolved straight away thanks to Rhenant and Allen :) Definitely recommend!

Store Using app Total reviews Average rating
66fit Australia 1 day 4 5.0
5 / 5 Share
Aug. 8, 2023

This app is easy to use and it is nice to see the reviews in the page,John B is very nice, help me a lot and very professional .

Store Using app Total reviews Average rating
RaDEWAY About 1 hour 3 5.0
5 / 5 Share
Aug. 7, 2023

The app lets me do so many customer-friendly things and the customer service is outstanding. Highly recommend.

Store Using app Total reviews Average rating
MarthaCarr 12 days 1 5.0
5 / 5 Share
Aug. 23, 2023

Ronel R was an incredible help! Timely, kind, and productive. It was such a great experience and I would feel confident using the support chat again.

Store Using app Total reviews Average rating
Alchemy Peppers 19 days 1 5.0
5 / 5 Share
Aug. 7, 2023

We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.

Store Using app Total reviews Average rating
LEAD APPAREL Over 5 years 11 5.0
5 / 5 Share
Oct. 23, 2023

Warly was super helpful in solving my automatic review request problem and directed me to where I needed to change things quickly. Thanks so much!

Store Using app Total reviews Average rating
Hazel & Fawn 12 months 3 5.0
1 / 5 Share
Jan. 21, 2025

This app doesn't load. Its not sending review requests. I cannot export my reviews even. I pay 169 per month for this app and it doesn't even work.

Store Using app Total reviews Average rating
Philosophie Over 9 years 4 5.0
Developer Reply

Thank you for your feedback. Our apologies for the experience. We would appreciate it if you gave us another chance. Please do not hesitate to respond to your support case or to our email reach-out so we can assist you further with your automatic review request issue.

5 / 5 Share
Aug. 7, 2023

I've stuck with YOTPO because they don't disappoint! I've had to change my themes several times due to errors in the themes and they have helped me so quickly every time to get my reviews installed back in! Thank you all for your hard work!

Store Using app Total reviews Average rating
Restored Identity, LLC 6 months 5 5.0
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