Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,011
chart
#1,002
All reviews
Rating Breakdown
Review RSS Feed
April 4, 2023
Rhenant is superb helpful with me setting up reviews on my site. She made it very easy and I appreciated her excellent customer service. She is highly recommended!
April 5, 2023
Very helpful Support Chat with Simoun Francis. Helped with some coding to get the reviews tab live which was way beyond my capability . All fully working within a few minutes of starting the chat. Fully recommend. Had a second query which was also dealt with very professionally by Kenneth John M who even wrote some custom code to resolve our query. Great all round support chat - friendly and knowledgeable.
April 4, 2023
It was a pleasure and I received answers to my questions :) I am already using Yotpo in the second store :)
April 3, 2023
easy to use! I wish the interface was a bit more dynamic (customizations update on the site in real time, etc), but I think they will get there. Very simple.
April 3, 2023
I thought that moving reviews from our old product to our updated products was going to be a hassle. Luckily Jeorge, was there to walk me through every step. I will be quick to ask for more help if I need it.
April 3, 2023
good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.
April 2, 2023
The customer service named Joian Z is amazing and I am glad to use this app because it met up with my needs
April 2, 2023
Yonel was super helpful in getting Yotpo optimized on my website. Could not have done it without his assistance.
April 2, 2023
Wow - had a question this morning about how to add the reviews carousel to my homepage and Donor fixed it within the hour! Responded quickly to additional follow ups and I’m very happy with the results. Awesome customer service!
April 2, 2023
Great customer service. Kenneth John M was very helpful and fixed the issues in minutes. Thank you so much.
April 2, 2023
Thanks guys, support very helpful as always. Really good to have star ratings for products and social proof
April 1, 2023
One of the worst apps I've ever used in my experience on Shopify. Typically I don't leave reviews, but this was frustrating. The product was highly bugged and the interface was never properly updated. Customer service was excellent, and of course, I'm the bad apple of the bunch, but nonetheless, you can't overcome a bad product. UI/UX probably needs a major overhaul.
Thank you for taking the time to share your thoughts with us — we hear you and we apologize for the inconvenience. We're continuously working to improve our products so that our merchants can get up and running without any hiccups. Our team has tried contacting you to offer assistance, but we have not heard back. We encourage you to reach out to our team so that we can help.
April 1, 2023
Warly was extremely helpful with my concerns on April 1, and very clearly explained the outcomes to me.
April 1, 2023
Quick and responsive customer service! We enjoy having Yotpo on our website. It helps to drive sales because of the reviews.
April 14, 2023
Ronel R. helped me with my carousel today. They are really nice and helpful. I use the chat to get help.
Aug. 7, 2024
It's good and email customer support usually gets back within a couple hours or day!
March 29, 2023
Great product and outstanding service, thanks to Ronel R for the troubleshooting and the quick and responsive implementation with Yotpo onto my new Shopify Theme.
March 29, 2023
Amazing service by RONEL! definitely took the time to make sure all my issues were resolved. Thank you so much for your time.
March 29, 2023
Doner P helped resolve my issue quickly and efficiently. Also verified that things were running smoothly afterward.