Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,428
chart
#385
All reviews
Review RSS Feed
July 14, 2023
Definitely on the pricier side for this app, but the customer support for product review. John G the customer support was great with helping me migrate my reviews
July 14, 2023
He answered my questions quickly and easily. It provided the solution to at least 3 of my problems. He answered my questions quickly and easily. It provided the solution to at least 3 of my problems.
July 13, 2023
great app, easy to use and reliable. also the support is really fast and competent - the last chat i just had with Kenneth John M was great.
July 11, 2023
I encountered a snag with the product, but Allen M. was able to fix it for me within minutes. Thank you! I look forward to exploring the additional customization options that the product offers.
July 11, 2023
This app works very well and they have great customer service! Kenneth John M was a pleasure to work with!
Store
HEMP EMU™
Using app
Over 3 years
July 11, 2023
Customer service from Ruzsel John was wonderful. Helped me work through a complicated issue quickly.
Store
OtterSpace
Using app
About 1 month
July 10, 2023
John B was cool, helped me get my widget installed. I see a lot of scary reviews so i will preface and say i'm leaving this based off of the assistance. I hope my experience is good.
Store
MadeByMac
Using app
About 2 hours
Aug. 7, 2023
We asked quite a lot of questions, and they are willing to answer all of them. Thank you Ruzsel John N:)
Store
ロスゼロ
Using app
3 months
July 10, 2023
Yotpo makes it super easy to leave product reviews and monitor them. It's nice that we are able to move between platforms and bring the reviews over. We are moving from Ecwid to Shopify and I messed up somehow and duplicated all our reviews. Warly S with support was super helpful and deleted the duplicates and helped me understand what to do moving forward. Excellent service
Store
Chromax Golf
Using app
14 days
July 10, 2023
My experience with John G. was amazing! I'm so thankful I could simply hand off my issues to him and he was able to install the features I needed on my website. I'm not tech-savvy and I thought I would be so frustrated by the end of this but it was the exact opposite. Thanks so much!
Store
Perennial Peaces
Using app
Over 2 years
July 9, 2023
"We never send automatic emails to past orders, this is a step in the onboarding flow that needs to be confirmed by the user." You literally do it without any confirmation from my side.
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
July 9, 2023
Great customer service (Especially Ruzsel J), Fixed an issue I was having within minutes. Very easy to install and get up and running as well
July 8, 2023
Customer Service from John G was exceptional. Helped me get star ratings visible on my collection and product pages. John was extremely helpful, professional and patient. Highly recommend.
July 7, 2023
Love Yotpo! Ronel provided customer support to install widgets and made my day. The app is great and love capturing these reviews.
July 7, 2023
Great support! Helped me install and configure the app. Software looks really nice and has lots of good features.
July 7, 2023
Other than the name, because let's face it, "YotPo" sounds like a communist sauna commune just below San Francisco, this tool is actually pretty good. Integration goes far - I like their support and the ability to moderate is great too.
July 6, 2023
Very professional app, user generated content and reviews go a long way for potential customers in building trust and being all around helpful in figuring out quality and sizing. John G was very helpful in getting the reviews to properly display on collection and product pages. Would recommend!
July 6, 2023
Great customer service from Daniel P, thanks for helping us fix our web feed for the Klaviyo integration.
April 30, 2025
Arven from your support team has been great in helping with any issues experienced in the last couple days. I've thrown a few things his way and has helped us out on each item. UPDATE: Great support as always. This time from Vien E. Thanks!