Yotpo: Product Reviews App

The customer service was outstandingly prompt and helpful.

The app is easy to use and does what it's supposed to. Most of all, help is a click away. I had a couple of features that I wanted to turn on and chatted with John G. He was able to get those features implemented in seconds. He also suggested a few other features that I think will be great for my site. He was very helpful and efficient. I have used other apps where, although the app may be good, the service is not there. This is certainly an app that has both.

Rhenant gave me excellent customer service. Provided me with the widgets I was not able to load on my site. I'm very happy with the help provided. Thanks ! Beancrazy.com

Big shout out to Rhenant at YOTPO who did a great job helping to resolve a problem with my reviews. Rhenant fixed it quickly and accurately! Thanks - much appreciated!

This is one of the best Review apps on Shopify. Had issues one time and John B was more than helpful in resolving it so fast ! Love you guys

Good service from Ruzsel John N

I have talked with customer supoort through the chat feature many times now and tonight, was blown away by how the agent, Rhenant T, was able to fix my Shopify store's malfunctioning reviews carousel within my store. It looks and works perfectly now! Saved me so much time and effort! Thank you so very much!

Great experience with Stephanie on chat support. Quick responses and helped explain my problem so I can avoid it in the future.

Arven and the team are amazing/ Great support!!!

So far it has been easy to use, but I haven't had it long. I have been most impressed with the customer service though, and am giving my recommendation based on the help I have received from both Eric and Stephanie.

John G. was awesome to work with! Very knowledgeable and quick to help with the issues I was facing. Thank you, John!

Warly was awesome and went above and beyond to troubleshoot my issue!

I had some issues with adding the widget on my website but I had some help from the staff (Doner P) and it worked perfectly fine after that. Great app!

John from Yotpo tech support is super. Get things done right, quickly, and with precision.

Rhenant is excellent! Thanks him a lot!

I moved from free version Judge.me to Yotpo as Yotpo looked great and lots of raving reviews about it. I was told about the visual UGC plan which I also added. The review app is great that you can leave images - however, the customisation of the email for review requests is quite basic and clunky. If you want to update the follow up email it resets everything. The visual UGC has some issues too - with things like product album not being able pull from a source of images. I've also had a few issues with the homepage gallery how it shows up on shopify - in which support has taken about 5 days and counting to fix when I thought it should be a simple fix. Uncertain about this being worth the money as of yet as there is not much perceived perks compared to free version of judge.me yet. I'm glad I didn't pay for the prime version that sales recommended yet as it wouldve felt like even more wasted money.

Rhenant from the Yotpo team was so helpful. I need to get a link to send some customers their review link that I sold brick and mortar and he sent it to me and now it helped me get tons if reviews that I didnt have before. Thanks

I changed my theme for my website and had issues adding the review carousel myself. John G. was able to assist me and was very patient and helpful. Thanks!

We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.

Daniel Pがとても迅速にサポートしてくれて、スムーズに新しいウィジェットに更新ができました。