All reviews

Rating Breakdown

  • 5
    91% (6,413 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
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5 / 5 Share

Aug. 13, 2023

Jovian was amazing. He resolved my issue in 2 minutes flat. Definitely recommend this app for your website.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 27, 2023

Ronel R was extremely forthcoming with his help to install a reviews tab on my website. It was completed promptly and with ease. Would recommend this app to my friends in business

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 27, 2023

Fantastic! Customizable, and transferable! We switched platforms, and were so glad that we stuck with Yotpo so we didn't have to lose years of reviews!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 25, 2023

Doner was an excellent agent, he assists me very well and your product is perfect for reviews :D I really recommend it

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 24, 2023

James was helpful, he sent alot of screenshots to direct my attention to the next steps in using Yatpo.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 24, 2023

Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 22, 2023

Wonderful service from James. Not only was he friendly, but he helped to resolve my issue and made the process quick and simple.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 22, 2023

Very quick and sufficient service from Rhenant. Solve my issue and helped me go through the whole process so i understand everything

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 20, 2023

Warly in chat who handled my support ticket went above and beyond to solve my issue in less than 10 min. My issue was related to a limitation that is being worked by Yotpo to improve its features and functionality. Instead of just leaving me hanging until the improvement is in place - Warly, customer support, found a workaround to solve my issue instantly.

Using app

12 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 20, 2023

I've been using Yotpo for just a little bit over a month. I found that the reviews were not displayed on my site. Albert helped me install the code and viola. The reviews show up. He also helped me make the ratings show up on the collection page. Great support! Thank you

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 20, 2023

We've been using Yotpo for a couple of years now. Ran into an issue updating our theme and requested support to get our reviews showing again. Warly went above and beyond making sure our initial issue was fixed and also made some additional optimizations which had been bugging us for a while. Really appreciate the great support!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 19, 2023

Joian Z did a great job helping me. App works great and so far have no problems. Great prices too …..

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 19, 2023

Really love Yotpo! I just had a quick question and used the online chat support option where I was able to chat with a customer service agent within seconds. Kenneth John M was the agent and was SO helpful, prompt and very good at explaining the issue (which was an issue on my end, not Yotpo) Overall 10/10 service from Kenneth John M.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 18, 2023

Great support, James was really helpful answering all questions and making sure everything was resolved!!

Store

DROOL

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 18, 2023

Just wanted to give James a shoutout for being helpful and very knowledgeable when it came to solving one of my problems. The customer service is very attentive and quick to answer your questions!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

1 / 5 Share

Feb. 16, 2023

A heads up: The pricing listed for this app is very misleading. The price now seems to depend on the number of emails sent. So "$15" monthly turned into $49. ETA: NO where on their pricing did it say "starting at" at the time I installed this app

Using app

2 days

Total reviews

6

Average rating

3.0

Developer Reply

Thank you for leaving a review — we apologize for the inconvenience. After looking into your account, we saw that this issue has been resolved. However, if you're still experiencing issues, please reach out to us for assistance.

5 / 5 Share

Feb. 16, 2023

Great experience with James for support! Looking forward to keep working with Yotpo products and reviews

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 16, 2023

Allen from Yotpo is a great customer service representative! He helped me a lot by providing effective solutions to any issues that appeared on my website.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 16, 2023

Great experience , Joian Z helped me alot and I would highly recommend the app to anyone looking for a review app

Store

NEWZILL

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 15, 2023

Great customer service, very quick with responding. Assisted me with publishing my first review! 10/10 :)

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!