Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,636
Reviews
Chart
#96
Shopify

All reviews

2 / 5 Share
July 9, 2023

"We never send automatic emails to past orders, this is a step in the onboarding flow that needs to be confirmed by the user." You literally do it without any confirmation from my side.

Store Using app Total reviews Average rating
Atelier Extensions 20 days 2 1.5
Developer Reply

We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

5 / 5 Share
July 9, 2023

Great customer service (Especially Ruzsel J), Fixed an issue I was having within minutes. Very easy to install and get up and running as well

Store Using app Total reviews Average rating
Solus 4 months 5 5.0
5 / 5 Share
July 8, 2023

Customer Service from John G was exceptional. Helped me get star ratings visible on my collection and product pages. John was extremely helpful, professional and patient. Highly recommend.

Store Using app Total reviews Average rating
The Mushroom Connection Over 2 years 2 5.0
5 / 5 Share
July 7, 2023

Love Yotpo! Ronel provided customer support to install widgets and made my day. The app is great and love capturing these reviews.

Store Using app Total reviews Average rating
bicepblonde 28 days 2 5.0
5 / 5 Share
July 7, 2023

Great support! Helped me install and configure the app. Software looks really nice and has lots of good features.

Store Using app Total reviews Average rating
Pro Game Sports 9 days 2 5.0
5 / 5 Share
July 7, 2023

Other than the name, because let's face it, "YotPo" sounds like a communist sauna commune just below San Francisco, this tool is actually pretty good. Integration goes far - I like their support and the ability to moderate is great too.

Store Using app Total reviews Average rating
NSP USA 9 months 4 5.0
4 / 5 Share
July 6, 2023

Loving the app so far! Help has been amazing, specifically Allen M. Their support team is swift and kind, and Allen was top tier in those categories. Excited to see how this feature helps out our shop.

Store Using app Total reviews Average rating
Simple Switch 1 day 11 4.7
5 / 5 Share
July 6, 2023

Very professional app, user generated content and reviews go a long way for potential customers in building trust and being all around helpful in figuring out quality and sizing. John G was very helpful in getting the reviews to properly display on collection and product pages. Would recommend!

Store Using app Total reviews Average rating
weld mfg 3 months 3 5.0
5 / 5 Share
July 6, 2023

Great customer service from Daniel P, thanks for helping us fix our web feed for the Klaviyo integration.

Store Using app Total reviews Average rating
27 Miles 2 months 3 5.0
5 / 5 Share
July 19, 2023

Just migrated from another reviews app and the support from Reinier, John B & Doner was really helpful in setting up a star rating widget in the code that I couldn't find as well as successfully importing all our reviews. So far the app is great and has everything I need in the free version to try it out and have just upgraded to the really affordable growth plan.

Store Using app Total reviews Average rating
BARKLEYS 3 months 8 5.0
5 / 5 Share
Jan. 29, 2025

Wendyle Christian S was super helpful in helping me resolve our issues. Easy and pleasant conversation :)

Store Using app Total reviews Average rating
Mosmann Australia Over 1 year 2 5.0
5 / 5 Share
July 5, 2023

We're switching from Okendo to Yotpo for our site and are starting with the Growth plan. It's got great features though the best ones like advanced CSS and Klaviyo Integration. My only critique is the lack of customization of the default emails customers get for asking for a review, confirming their email, and etc if you are just on the first paid plan. It's five stars because I've received great customer support from Ronel R. a few times, but also Warly S. and John G. who were helpful, professional, and super friendly! This is a great app so far.

Store Using app Total reviews Average rating
Floof 8 days 2 5.0
Developer Reply

We really appreciate your feedback regarding our product and will definitely relay this to our product team. Thank you for also appreciating our Growth support heroes, Ronel, Warly and John! We are always delighted to provide you with the best customer experience in every interaction!

5 / 5 Share
July 5, 2023

onboarding team worked hard and did as much as they could to help us set up. Reviews are looking better onsite than with Trustpilot.

Store Using app Total reviews Average rating
TOG Knives 3 months 2 5.0
5 / 5 Share
July 4, 2023

The customer services i recieved was absolutely incredible my issue was resolved within a couple of minutes. Special mention to my customer representative JOHN B. 5 stars for sure!

Store Using app Total reviews Average rating
Ecodev Almost 3 years 2 5.0
5 / 5 Share
July 4, 2023

The yotpo support team has been a huge help over the past couple of days helping us transition our site and reviews over from our old site. Appreciate the support from Daniel, Reinier, and the team. Thanks guys!

Store Using app Total reviews Average rating
DosesInc About 1 month 1 5.0
5 / 5 Share
July 4, 2023

Ruzsel J N was really helpful. Made sure he helped with all the features we were interested in and actioned them for us

Store Using app Total reviews Average rating
Pink Laser Clinics 6 days 1 5.0
5 / 5 Share
July 3, 2023

Rhenant was a great help in getting our store reviews imported! Class Act customer service!!! Thank you!

Store Using app Total reviews Average rating
MAX & ME SPORT Over 2 years 7 5.0
5 / 5 Share
July 3, 2023

Warly helped me a lot! Thank you! Warly helped me a lot! Thank you! Warly helped me a lot! Thank you!

Store Using app Total reviews Average rating
UFQaviation Over 4 years 2 5.0
5 / 5 Share
July 3, 2023

Every time I encounter a problem, he can help me answer it very quickly, and he will help me deal with it if there is a problem with the data. I highly recommend it

Store Using app Total reviews Average rating
kaydenana 11 days 1 5.0
5 / 5 Share
July 3, 2023

I was having trouble with migrating to rating 3.0 from V2, and Joian Z there quickly solved my issue. Great experience with Joian Z and thank you for the support.

Store Using app Total reviews Average rating
JAPAN RAIL CLUB 3 days 2 4.5
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