Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,636
Reviews
Chart
#96
Shopify

All reviews

5 / 5 Share
July 2, 2023

very easy to use, any time when I have some problems with the app, the app service is always helpful, thank you very much to Ruzsel John N, he helps a lot with importing reviews

Store Using app Total reviews Average rating
Simple&Opulence 4 days 1 5.0
1 / 5 Share
July 1, 2023

This is the only totally unusable app I've ever seen. Your app is just a white screen for me. Also, I cannot contact support because it's only in the app. Extremely weird. :)

Store Using app Total reviews Average rating
Kiki Nearby 5 minutes 2 3.0
Developer Reply

We're so sorry to learn that you're experiencing issues within our Reviews platform. Our team contacted you a few times and provided guidance for troubleshooting, but we have not heard back. If you're still experiencing issues, please let us know so that we can assist you.

5 / 5 Share
June 29, 2023

うまく商品ページに表示できず困っていましたが、サポートに問い合わせたところすぐにコラボレーター申請していただき、あっという間に表示させてくれました。 基本的な使い方でもすぐにサポートが対応してくれるので、とても助かります!

Store Using app Total reviews Average rating
Crossfor Online Store Over 1 year 7 4.6
5 / 5 Share
June 29, 2023

John B was great. Added functionality to my site that I couldn't do myself or at the least would have taken me ages. Am very grateful!

Store Using app Total reviews Average rating
Rest and Digest 1 day 2 5.0
5 / 5 Share
June 28, 2023

Excellent service! James from Yotpo helped me get the app installed instantly and it works great! Our theme is heavily customized and I expected it to be difficult, but James had it taken care of immediately.

Store Using app Total reviews Average rating
Ancient Neon 3 days 2 3.0
5 / 5 Share
June 28, 2023

I noticed our reviews were not publishing to our site even though I could see new reviews coming in through the Yotpo app. I reached out to support and had John G. assist me. He informed me that I had not added the Yotpo widgets and still had our previous reviews app widget active. John was super helpful and prompt with this fix. His help was very much appreciated and saved me a lot of time. He went the extra mile in making my experience as seamless as possible. Thank you, John!

Store Using app Total reviews Average rating
Ferosom Forte 28 days 4 4.8
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
June 27, 2023

Overall app works pretty well. Had an issue and Doner P fixed it right away for me. Great service! Hopefully it all works properly from here!

Store Using app Total reviews Average rating
Live Nado Over 1 year 2 5.0
5 / 5 Share
July 27, 2023

Joian Z was awesome! He helped me so much and was truly patient until he corrected all the issues we had. I'm so grateful! THANK YOU JOIAN!

Store Using app Total reviews Average rating
LIVS Gummies About 1 month 3 5.0
5 / 5 Share
June 27, 2023

very happy with application, its seamless, easy to use, looks great and has definitely help giving my site credibility

Store Using app Total reviews Average rating
Vizcosa About 8 years 1 5.0
5 / 5 Share
June 27, 2023

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

Store Using app Total reviews Average rating
Superlove Merino UK About 5 years 3 5.0
5 / 5 Share
June 27, 2023

quick reponse to my question - it was dealt with quickly. Thank you for your help. John B was the person who helped.

Store Using app Total reviews Average rating
CoziGo Over 6 years 4 5.0
5 / 5 Share
June 26, 2023

John B was very helpful in getting our reviews sorted out. Would recommend to app to others who are looking for an intuitive review platform.

Store Using app Total reviews Average rating
Dermasport About 1 month 2 5.0
5 / 5 Share
June 26, 2023

Nice to speak to someone who wants to resolve the issue quickly and isn't distracted by other support calls. Thanks for a great service Ruzsel J

Store Using app Total reviews Average rating
2Magpies Almost 2 years 5 5.0
5 / 5 Share
July 19, 2023

Super happy with the help I got from Warly. He solved every problem I had. Thanks! /Wilhelm

Store Using app Total reviews Average rating
HUDSVERIGE 24 days 1 5.0
5 / 5 Share
June 24, 2023

John B was most helpfu! Patiently looked for the file in our theme where codes needed to be inserted for the Star Rating to show! Great support!

Store Using app Total reviews Average rating
DB-Sim About 3 hours 2 5.0
5 / 5 Share
June 24, 2023

Really great experience with Yotpo so far! Support has also been great! Thank you Rhenant for all the help!

Store Using app Total reviews Average rating
Blue Collar Nutrition About 2 months 4 5.0
5 / 5 Share
June 24, 2023

Had an issue with the reviews not displaying on our site, and quickly without any hesitation, Nicole in support fixed everything. VERY HELPFUL!!!! MIstakenly our team never added the javascript to our shopify theme to make everything work, Nicole pointed this out and put the correct code into our site and all our reviews showed up. Thank you again for all your help Nicole.

Store Using app Total reviews Average rating
Sauce Hockey Over 1 year 4 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
June 23, 2023

I had some questions so contacted with support. One of support guy named James replied immediately and answered for all of my questions kindly. So I fixed all issues within a few mins by James's support. He is really professional and so kind. Thank you, James. Don't hesitate to use this app. Highly recommend.

Store Using app Total reviews Average rating
Sealake Products LLC Over 8 years 1 5.0
5 / 5 Share
June 23, 2023

We use YotPo on Fumetsu.com for reviews only. Customer support is good (thanks Allen M) The only suggestion i would have is the admin section speed could be improved.

Store Using app Total reviews Average rating
Fumetsu 5 months 1 5.0
5 / 5 Share
June 22, 2023

The content of the question was not resolved due to the problem on our side, but Mr. Ronel responded politely.

Store Using app Total reviews Average rating
徳蔵刃物 TOKUZO KNIVES About 1 month 2 5.0
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