Yotpo: Product Reviews App
All reviews
very easy to use, any time when I have some problems with the app, the app service is always helpful, thank you very much to Ruzsel John N, he helps a lot with importing reviews
This is the only totally unusable app I've ever seen. Your app is just a white screen for me. Also, I cannot contact support because it's only in the app. Extremely weird. :)
We're so sorry to learn that you're experiencing issues within our Reviews platform. Our team contacted you a few times and provided guidance for troubleshooting, but we have not heard back. If you're still experiencing issues, please let us know so that we can assist you.
うまく商品ページに表示できず困っていましたが、サポートに問い合わせたところすぐにコラボレーター申請していただき、あっという間に表示させてくれました。 基本的な使い方でもすぐにサポートが対応してくれるので、とても助かります!
John B was great. Added functionality to my site that I couldn't do myself or at the least would have taken me ages. Am very grateful!
Excellent service! James from Yotpo helped me get the app installed instantly and it works great! Our theme is heavily customized and I expected it to be difficult, but James had it taken care of immediately.
I noticed our reviews were not publishing to our site even though I could see new reviews coming in through the Yotpo app. I reached out to support and had John G. assist me. He informed me that I had not added the Yotpo widgets and still had our previous reviews app widget active. John was super helpful and prompt with this fix. His help was very much appreciated and saved me a lot of time. He went the extra mile in making my experience as seamless as possible. Thank you, John!
Thank you for sharing your thoughts with us!
Overall app works pretty well. Had an issue and Doner P fixed it right away for me. Great service! Hopefully it all works properly from here!
Joian Z was awesome! He helped me so much and was truly patient until he corrected all the issues we had. I'm so grateful! THANK YOU JOIAN!
very happy with application, its seamless, easy to use, looks great and has definitely help giving my site credibility
Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!
quick reponse to my question - it was dealt with quickly. Thank you for your help. John B was the person who helped.
John B was very helpful in getting our reviews sorted out. Would recommend to app to others who are looking for an intuitive review platform.
Nice to speak to someone who wants to resolve the issue quickly and isn't distracted by other support calls. Thanks for a great service Ruzsel J
Super happy with the help I got from Warly. He solved every problem I had. Thanks! /Wilhelm
John B was most helpfu! Patiently looked for the file in our theme where codes needed to be inserted for the Star Rating to show! Great support!
Really great experience with Yotpo so far! Support has also been great! Thank you Rhenant for all the help!
Had an issue with the reviews not displaying on our site, and quickly without any hesitation, Nicole in support fixed everything. VERY HELPFUL!!!! MIstakenly our team never added the javascript to our shopify theme to make everything work, Nicole pointed this out and put the correct code into our site and all our reviews showed up. Thank you again for all your help Nicole.
We appreciate your feedback, thank you!
I had some questions so contacted with support. One of support guy named James replied immediately and answered for all of my questions kindly. So I fixed all issues within a few mins by James's support. He is really professional and so kind. Thank you, James. Don't hesitate to use this app. Highly recommend.
We use YotPo on Fumetsu.com for reviews only. Customer support is good (thanks Allen M) The only suggestion i would have is the admin section speed could be improved.
The content of the question was not resolved due to the problem on our side, but Mr. Ronel responded politely.
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