All reviews

Rating Breakdown

  • 5
    92% (4,084 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (42 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2023

Allen M is top, best customer services and not only! Great app, we recommed it!!!!!!!!!!!!!!!!!!!!!!!

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

May 23, 2023

Great customer service and super easy to integrate with my Shopify store! Highly recommend Yotpo for any e-commerce website.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

May 23, 2023

Rhenant is Amazing advisor. Rhenant solved all my problems and explained them in an easy way. If there is another problem next time, I want to work with Rhenant. thank you

Using app

Over 9 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback about Rhenant, we really appreciate it.

5 / 5 Share

May 23, 2023

John G was very helpful with assisting me in making some custom changes to how the reviews are displayed on our app.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 23, 2023

had a problem with upgrading and Warly was quick to resolve the problem! great customer service thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Great support feature Kenneth John M. was so helpful! Would recommend this platform to all businesses.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

Kenneth John M helps me very much! Thank you again Yotpo for your help. I recommand the app to the others merchants

Store

Solki

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 23, 2023

Thanks for the big help for solving technical SEO issue. Hats off to James. We would recommend the app to others if they need something like this.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

Great app. It really helps me moderate reviews and also addresses customer concerns when they arise.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

May 22, 2023

Nice app, useful easy to use and blending well with site design. Very Helpful customer service with online chat always on!

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 11, 2023

The app works well although it is pricey. They are the best way to collect reviews that I have found. They have a great support staff, Daniel helped me out so quickly when I updated themes to Shopify 2.0 and needed reviews put on the collection pages. I do wish they would allow dynamic discount codes for review requests.

Store

Alterre

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 22, 2023

We at https://www.jodiabaazar.com are complete fans of this app. It allows us to showcase our best reviews and elicit feedback for our service conveniently and easily.

Using app

Over 1 year

Total reviews

8

Average rating

3.9

5 / 5 Share

June 8, 2023

Yotpo Customer support is awesome! Prompt, friendly and helped me resolve my tech issues in no time! Allen M is THE MAN!!!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2023

I had a challenge getting reviews to show on my Collections page so I started a live chat with Yotpo and Jeorge Kenneth V was awesome at understanding my challenge, logging into my site and fixing it for me as well as going the extra mile in helping me with additional requests around modifying the styling of the reviews. Every chat I've had with Yotpo has been very helpful. Thank you for the great service.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Great customer service. Its a shame that the app is so limited though, only being able to display 9 reviews and not caroseling through the whole collection. I would like to request this feature. Thanks

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

May 17, 2023

Kenneth John M helped me with the problem I was having. Great service. Thank you Yotpo! Thanks Kenneth John M

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

I received great support from Joyan Z. I was worried for a long time because the review display was not Japanese on the site, but when I consulted with him, he was very polite, kind, patient, and speedy to solve the problem. It was very dependable. A few days later, I received great support from Ruzsel John N. He was also very dependable. I also had quick and great support from Allen M. and Arven S Great thanks!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Fast customer service and Arven help me set up start review show for all items on panges, that's the way I would love it to be! Great APP and great service!

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 16, 2023

Still working out the app and features, but Joian Z was a huge help on the chat in helping my issues .

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

May 16, 2023

Easy app to set up, and great support when we came across any minor issues. really helped our site

Using app

5 days

Total reviews

6

Average rating

5.0