All reviews

Rating Breakdown

  • 5
    92% (4,084 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (42 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2023

Rhenant was amazing! He was so thorough and detailed, and solved the problem we had been trying to solve for days so very quickly. I wish i could make him my go-to for support on this app.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

We use Yotpo to set up our review system so that our customers can leave us an honest review about a week after they receive and start using their product. There is no pressure for customers to leave one, but if they don't we send a final followup about two weeks later. Yotpo makes it so easy to not only set all of this up but check in and maintain it as well. In order to display reviews on your website it's a simple widget addition and if you get stuck installing it their support team is so helpful in installing it for you. Jeorge Kenneth V helped me today with an issue with our widget displaying on mobile and he was fast, helpful and kind. Thanks Yotpo!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2023

Nice app, excellent customer service, highly recommend, I would say, it's 10 Stars, thank you so much,

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2023

Renier answered all my questions and was super polite. Hoping the product is easy to use, but confident in the customer service team to help me as needed.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2023

Kenneth John M) Was great to deal with and investigated our issues fast and offered to keep checking that the further issue was resolving. Very professional serivce.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

A very special thanks to Kenneth John M who helped us solve a problem and didn't give up until it was fixed and worked perfectly. Always sent updates and detailed explanations that helped a lot. We are very satisfied with Yotpo and especially with Kenneth John M. All the best!

Store

Brilani

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 14, 2023

Really great support from Kenneth John M! Thank you so much. Wonderful app that provides reviews for your products & site.

Store

WEFT

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2023

Nicole L is amazing, super responsive and even went into my Shopify backend to ensure the app was correctly configured when I couldn't figure it out! I only just started using Yotpo a few hours ago but I'll be using this as a paid service so my reviews can show up in Google Shopping!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2023

The person Rhenant was very fast and efficient in helping me out. He was so quick to respond and giving him 5 star ++++!

Using app

About 4 years

Total reviews

4

Average rating

4.5

5 / 5 Share

May 12, 2023

Very helpful and quick in response in ratifying the issue with the removal of powered by Yotpo... thanks to Nicole L.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 11, 2023

Yotpo has a very good app support! Ronel R was very helpful when I encountered issue exporting reviews.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

I got quick service via chat with (Joian Z) when I needed help to see why my review photo was not shown. Thanks Joian Z I'm adding to my review as I can't seem to leave multiple reviews. This time it's for Doner, and all the help he has give me. Thanks so much

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 10, 2023

I was helped by Daniel P and he was absolutely amazing helping me put placing the reviews carousel adn badge on my homepage. I am very much satisfied with the service he provided

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2023

I needed some additional support setting up the Yotpo app because the import tool wasn't the best, but Reinier D. was very helpful in getting everything set up properly. This reviews app looks great on our website. Still waiting to receive any reviews, but just got it set up the other day.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2023

Warly was such a great help. got the job done quick with no hassle!! I wish everyone customer service was like Warly, quick, easy and simple!

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

This is my second time working with Ronel. Amazing people to work with. Resolved my issue so quickly. Thank you Ronel. 5 Stars.

Store

Fasl

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

This app works exactly as described. Customer service is great when I run into any issues! I worked with Warly last time, who helped me very efficiently.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

I suck at Liquid code or Html lol. So this was my fifth time contacting the Yotpo support chat and they are always super fast on helping me with my customizations and troubleshooting. Thank you Ronel R for the great support

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 13, 2023

Epic support By Warly! I am so happy with the help I got when implementing the carousel widget on my site. It looks so good! Yotpo has been a huge integral part of my business's success. very happy

Using app

About 8 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 9, 2023

great customer service and great app I have been using it for a couple years on 3 sites. I would recommend it for anyone and Rionel and Joian Z both were amazing

Using app

6 months

Total reviews

2

Average rating

5.0