Yotpo Product Reviews & UGC

Feb. 15, 2023

Doner was amazing. Helped me update my theme and was quick and efficient. We love working with Yotpo.

June 15, 2023

Doner P. was extremely helpful and patient as he helped us add the review widget to our Shopify store. He went above and beyond assisting us in getting the module tweaked precisely to our needs. When it came time to upgrade our review pkg, I accidentally chose the wrong tier and Rhenant was super helpful in adjusting our plan for us. The resolution took longer than I would have liked, but it did happen and we are excited to see what the Growth plan helps us accomplish for our business.

Feb. 14, 2023

Very supportive team, especially Ronel R, help me a lot. really appreciate it. worth the money.

Feb. 14, 2023

Yotpo is an incredible app and has gone above an beyond for their users. Ronel, in particular, was very responsive and did everything to solve the problem. Amazing all around.

Feb. 14, 2023

The service James provided was excellent. He knows what he is talking about and helped me navigate a stressful issue we were having with our reviews. I would highly recommend Yotpo as an app for generating reviews and also James from the service department.

Feb. 14, 2023

Warly S was very helpful with the installation process! Warly was very knowledgeable and attentive during the entire process!

Feb. 14, 2023

Been using this service on our website for years. We've been very happy with it. I had an issue pop up which they promptly handled for me. They proved that they care about the happiness of their customers.

Feb. 12, 2023

Great help by Donner P. Very quick response and very helpful and that's me on the free version. Happy customer.

Feb. 11, 2023

The responsiveness to questions is great. Doner P helped me with two of my questions quickly and gave me exactly what I was asking for. Thank you!

March 24, 2023

UPDATED: I had to reach out to support again and Kenneth was helping me. He fixed the widget and made sure it was working properly before we ended the chat. He was awesome to work with and super kind! I've talked with Ronel twice and each time they were super proficient and helped with all of my needs. I didn't feel rushed and felt like he really wanted to answer my questions. I had to reach out to support again and talked with Kenneth John M. He was awesome and fixed my issue super quickly. I always have the best experience with support!

March 23, 2023

UPDATE : Joian Z helped me with the incorrect email address on an order that was to be sent for the review. I very much appreciate the customer support I have received without after installing the app. Very professional, quickly handled and resolved the issue. UPDATE: Kenneth John helped me in integrating my brick and mortar with this as which makes this product even better! Professional customer service throughout. I signed up for the free version to try the app out and wasn't able to upload as easily as seemed. I contacted support and WOW - Ronel was amazingly helpful in handling the upload issue and walking me through every step. Very happy with the professional customer service and support. Because of this experience and tech specialist, I will certainly increase my plan level for more features as there is great customer service behind this app.

Feb. 10, 2023

Customer Service is the A++++++ Suger L. was ready to help and did not stop until the problem was resolved. Thank you!!!

Feb. 9, 2023

The customer support here is top notch and they really take the time to make sure everything is running correctly. James installed several widgets and even helped me get some pages set up properly. I would definitely recommend this app because it's easy to use and the customer service is even better.

Feb. 9, 2023

Joian Z helped me a lot, he is very kind and patient, thank him so much! They solved my problem very quickly!

Feb. 8, 2023

The Yotpo team was very responsive at solving my issues on installing the widget. I had an error in the code on my site and they fixed it immediately - love their services!

Feb. 8, 2023

Rhenant was a superstar. Patient and brilliant. He fixed the issues I was having displaying the reviews exactly how I wanted them.

Feb. 7, 2023

I struggled with installing my widget; therefore I contact the customer support from yotpo. James was very polite, helpful and quick to solve this issue. Thanks, a lot.

Feb. 7, 2023

We bumped into a tiny issue and had great help from Joian Z. Very kind, helpfull and understanding. Great service!

Feb. 7, 2023

Doner and Kenneth helped me troubleshooting our issues.They are both very helpful. Thank you so much!

Feb. 6, 2023

Edilyn B of the Yotpo support team was a great help to me. As a new user, I had a ton of questions and she helped answer each and every one of them. Looking forward to getting the most out of the Yotpo platform.