All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2023

Highly recommend this app! Especially Jeorge Kenneth has been very friendly and provided amazing support! give 5 stars for that.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 27, 2023

Special thanks to Jeorge Kenneth who stayed with me a long time today making sure I resolve all my questions and needs to display everything as I wanted to. First time using the chat and was really effective.

Using app

11 days

Total reviews

14

Average rating

4.7

5 / 5 Share

April 27, 2023

I had an outstanding experience. Rheneat was patient and extremely knowledgeable. He cleaned my store up and installed several features that added great value to my store. I’m not in any way techy and I just couldn’t figure it out myself. He followed up with me as promised. Definitely the Best of the Best.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Great service and quick job well done by Jeorge Kenneth V I will

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 26, 2023

Awesome app! also customer service in incredibly helpful. Rhenant was very quick to solve my problem.

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2023

Great application and awesome customer service - Doner quickly resolved an issue I was struggling with for days! Thanks-

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Ruzsel J was amazing! He fixed everything we needed help with and was super nice! Recommend!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

Love this review app and the support team. Kenneth John M was helping me today because i updated a new theme and lost the star rating and had some other problems, he was really helpful and patience. Great customer support. Thanks Kenneth!!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 25, 2023

Great experience with James from Yotpo, quick service and prompt help. He was able to fix the problem we had straight away.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 25, 2023

Doner P was very helpful and fixed our problems quickly! We are so happy with the customer care. Thank you!

Store

MŪN

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

Reinier was absolutely incredible at helping us add the review carousel to our homepage as well as showing star ratings on our collection pages. Definitely couldnt have done this myself!

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2023

Allen M was extremely helpful in customizing my review layout. I needed to move my reviews section to an area lower on the page and he had my customizations done in no time!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

Reiner was very supportive during our chatting for help. Thank you very much for your help. This is really a very good product for reviews

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

April 23, 2023

Today I contacted support because our reviews at fajascolombiansale.com were not displaying correctly after a modification on our end. Joian Z helped me and solved the issue super fast! Thank you for the great customer support.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2023

Many thanks to Joian Z for help debugging and correcting a problem with the Import Reviews feature. I appreciate getting the help I need when I need it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Daniel was an amazing help! Thank You for your hard work! He spent 2 hours on a call with me to ensure my needs was met.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

I reached out to Yotpo Customer Support with an error I was receiving and had the greatest experience ever!! I worked with Daniel P. and he was so efficient and helpful, and just made the process extremely easy. I have never had a Customer Representative be so thorough and communicative, he is THE BEST!!!!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Customer service is fantastic - managed to get into trouble within the first 30mins of using it as I'd made a mistake during setup, but Allen M helped me out super quickly - really helpful and friendly, solved my problem and got me going again!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Really great help from Allen M to get my sites reviews back up and running after a new theme launch. Nice nd easy

Using app

Almost 8 years

Total reviews

4

Average rating

4.0

5 / 5 Share

April 20, 2023

This app is very useful for my shop。Thanks James help me,the app display reviews on the product page very cool!

Using app

2 days

Total reviews

5

Average rating

5.0