All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

Dec. 16, 2022

Allen has given wonderful support service and provided a valuable solution to one of our requirements pending for a long time. Great customer support!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 15, 2022

Just installed the app, it functions well and was pretty easy to set up. My questions were quickly answered by Doner P. Keep up the great work!

Store

Erozul

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 14, 2022

Doner p was helpful in getting me set up with automatic email integration. Thanks a bunch for the supportive help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 28, 2022

Great customer service, and they are quick and happy to help with any issue. The reviews look great on the website and are easily attained by the automatic emails. Thanks so much !!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 13, 2022

Rodel was great in getting to my attention right away. he took care of my reviews section for my site.

Using app

3 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 13, 2022

incredible app, and the customer support is amazing Rhenant help me so much, i need something really specific and he help me alot

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 13, 2022

best buy i love this swasth millets combo pack of 5 little kodo barnyard foxtial and proso and browntop millets are very good and unpolished

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

April 5, 2023

Have had great support on any issues and really value the app and it's worth to our business!! Reinier went above and beyond to help with a few issues we had on our side and help to fix them! Update! Iv'e had a lot of help moving things on my site and always receive the help I need right away! We recommend the app to anyone looking Another update, we switched to a new theme and needed some help getting everything working for our reviews, carousel and badge widget and the team (especially Kenneth John M) helped me to get it up and running in minutes!! Highly recomend

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 10, 2022

Kenneth John provided great service, and did it quickly! This app is great, and a lot of our customers look at all the reviews.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 10, 2022

James Edmar was extremely helpful. The process was quick and efficient!!! Thank you James!

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 10, 2022

Perfect customer service from James :) Extremely satisfied The live chat was quick no wait time and he helped me through everything

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 28, 2022

拡張性もありとても優れたアプリです。 他にも色々試していましたがこちらに統一していこうと思います。 メニューの大半が英語ですが、設定で日本語を選ぶとお客様への表示部分は日本語に切り替わります。 カスタマーセンターも非常にチャット対応が早く的確な答えが返って来るので安心しました。 プラン的にもかなり柔軟で始めやすいです。 ガンガン活用していこうと思います。 追記 レビュー上でカスタマーの名前が本名で表示される仕様であり、お客様からニックネームに変えてほしいとの連絡がありました。 やり方がわからずチャットで問い合わせた所すぐに対応してくれて非常に助かりました。 ただこの仕様は設定上変えられないということで日本のユーザーには合わないかもしれません。。。

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 9, 2022

Best customer service ever. I got some issues to show the product reviews, Lemuel C quickly getting code to the website, saved me a lot of time

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 8, 2022

This is really a great app! Many thanks to the support team for the quick and clear answers! The support team always helps you as quickly as possible.

Store

Heyday

Using app

Over 2 years

Total reviews

7

Average rating

4.7

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 8, 2022

Great customer service, Doner P. quickly helped me through all of my questions about integrating on my website, highly recommend.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 8, 2022

Good customer service. Great app. I recommend Yotpo. Had some issues and customer service fixed them straight away.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 8, 2022

Awesome customer service and very good app! They help for setting up to our store like i need! Special thanks to SIMOUN FRANCIS S for the help!!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 8, 2022

As a new business owner, one of the most important things about running a business is having great customer service, I value that a lot. Yotpo customer service is tops.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 8, 2022

I have been with Yotpo for a long time and the app is great, it's super helpful that it will automatically send out review requests, it's easy to navigate and the push to social is a nice feature. Thank you for the support today Simoun!

Using app

Over 7 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 8, 2022

So I've had Yotpo for Over two years now. I've been using their SMSBump app for text and email marketing. I finally decided to add their customer reviews app. Their directions were so simplified that I was able to add a section and get things setup on my store within 5 minutes. I'm so grateful for this app. Thanks!

Using app

31 minutes

Total reviews

13

Average rating

4.8

Developer Reply

Thank you for writing a review — we value your feedback.