Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,629
Reviews
Chart
#96
Shopify

All reviews

5 / 5 Share
March 24, 2023

UPDATED: I had to reach out to support again and Kenneth was helping me. He fixed the widget and made sure it was working properly before we ended the chat. He was awesome to work with and super kind! I've talked with Ronel twice and each time they were super proficient and helped with all of my needs. I didn't feel rushed and felt like he really wanted to answer my questions. I had to reach out to support again and talked with Kenneth John M. He was awesome and fixed my issue super quickly. I always have the best experience with support!

Store Using app Total reviews Average rating
Pierced Co About 1 month 3 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
March 23, 2023

UPDATE : Joian Z helped me with the incorrect email address on an order that was to be sent for the review. I very much appreciate the customer support I have received without after installing the app. Very professional, quickly handled and resolved the issue. UPDATE: Kenneth John helped me in integrating my brick and mortar with this as which makes this product even better! Professional customer service throughout. I signed up for the free version to try the app out and wasn't able to upload as easily as seemed. I contacted support and WOW - Ronel was amazingly helpful in handling the upload issue and walking me through every step. Very happy with the professional customer service and support. Because of this experience and tech specialist, I will certainly increase my plan level for more features as there is great customer service behind this app.

Store Using app Total reviews Average rating
Arcadia Valley Soap Company LLC About 1 month 3 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Feb. 10, 2023

Customer Service is the A++++++ Suger L. was ready to help and did not stop until the problem was resolved. Thank you!!!

Store Using app Total reviews Average rating
Ralph Jacobs 23 days 3 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Feb. 9, 2023

Joian Z helped me a lot, he is very kind and patient, thank him so much! They solved my problem very quickly!

Store Using app Total reviews Average rating
Rewardown About 2 months 1 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Feb. 8, 2023

The Yotpo team was very responsive at solving my issues on installing the widget. I had an error in the code on my site and they fixed it immediately - love their services!

Store Using app Total reviews Average rating
Jamie’s Farm Over 2 years 2 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Feb. 8, 2023

Rhenant was a superstar. Patient and brilliant. He fixed the issues I was having displaying the reviews exactly how I wanted them.

Store Using app Total reviews Average rating
MRS-RITCHIE.COM About 3 years 2 4.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Feb. 7, 2023

I struggled with installing my widget; therefore I contact the customer support from yotpo. James was very polite, helpful and quick to solve this issue. Thanks, a lot.

Store Using app Total reviews Average rating
Hylunia Skincare UK About 5 hours 1 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Feb. 7, 2023

We bumped into a tiny issue and had great help from Joian Z. Very kind, helpfull and understanding. Great service!

Store Using app Total reviews Average rating
Curly Secret Almost 2 years 15 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Feb. 7, 2023

Doner and Kenneth helped me troubleshooting our issues.They are both very helpful. Thank you so much!

Store Using app Total reviews Average rating
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Feb. 6, 2023

Edilyn B of the Yotpo support team was a great help to me. As a new user, I had a ton of questions and she helped answer each and every one of them. Looking forward to getting the most out of the Yotpo platform.

Store Using app Total reviews Average rating
Coconads 1 day 1 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Jan. 30, 2024

Love the app and the support is great. I needed some additional coding and Daniel P from the support team helped me out very quickly!

Store Using app Total reviews Average rating
leonomicscoffee Over 1 year 3 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Feb. 4, 2023

James was so helpful troubleshooting an issue and explaining the best way to optimize the platform. Really love this program!

Store Using app Total reviews Average rating
14th Night About 1 year 1 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Feb. 3, 2023

Just wanted to leave a short review to say that the app is very user friendly and the support staff was amazing! I was lucky enough to have Simoun Francis S as my support agent and he quickly and politely addressed all of my issues! Thanks again!!!

Store Using app Total reviews Average rating
ZFG Inc. - Zero Fucks Coin About 2 hours 1 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Feb. 3, 2023

We reached out via chat support, and Nick S. from Yotpo was very helpful in resolving our problem.

Store Using app Total reviews Average rating
Xcel Wetsuits Over 1 year 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Feb. 3, 2023

Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.

Store Using app Total reviews Average rating
La Suite Skincare Over 2 years 1 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Feb. 3, 2023

Doner helped me rectify an uncomfortable situation when a customer accidentally left a negative review that she admittedly intended for another store’s product. He was able to override that false review and request a new review directly from the customer. I appreciated Doner’s understanding as I am a small business owner and take all reviews very seriously.

Store Using app Total reviews Average rating
Posh Dog Life Over 1 year 2 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Feb. 2, 2023

Great support from Warly who help me settle the star review ! Responsive app easly integrated to your theme !

Store Using app Total reviews Average rating
Humble About 1 year 16 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Feb. 2, 2023

Joian Z was a great help very easy to work with and understanding, love using yotpo reviews, great!!!

Store Using app Total reviews Average rating
clyde candles trade 43 minutes 1 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Feb. 1, 2023

Albert V was excellent at helping us to customise some features of the widget on our website. Super helpful, polite and went the extra mile!

Store Using app Total reviews Average rating
+guapa.™ About 1 year 2 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Feb. 1, 2023

Allen from Yotpo was super helpful and quick. Sorted the issue within minutes . Really great service , no hanging around chatting with bots !

Store Using app Total reviews Average rating
Powderhoundlondon About 5 years 2 5.0
Developer Reply

Thank you for sharing your thoughts with us!

Previous Page 71 of 205 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.