Yotpo: Product Reviews App
All reviews
UPDATED: I had to reach out to support again and Kenneth was helping me. He fixed the widget and made sure it was working properly before we ended the chat. He was awesome to work with and super kind! I've talked with Ronel twice and each time they were super proficient and helped with all of my needs. I didn't feel rushed and felt like he really wanted to answer my questions. I had to reach out to support again and talked with Kenneth John M. He was awesome and fixed my issue super quickly. I always have the best experience with support!
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UPDATE : Joian Z helped me with the incorrect email address on an order that was to be sent for the review. I very much appreciate the customer support I have received without after installing the app. Very professional, quickly handled and resolved the issue. UPDATE: Kenneth John helped me in integrating my brick and mortar with this as which makes this product even better! Professional customer service throughout. I signed up for the free version to try the app out and wasn't able to upload as easily as seemed. I contacted support and WOW - Ronel was amazingly helpful in handling the upload issue and walking me through every step. Very happy with the professional customer service and support. Because of this experience and tech specialist, I will certainly increase my plan level for more features as there is great customer service behind this app.
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Customer Service is the A++++++ Suger L. was ready to help and did not stop until the problem was resolved. Thank you!!!
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Joian Z helped me a lot, he is very kind and patient, thank him so much! They solved my problem very quickly!
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The Yotpo team was very responsive at solving my issues on installing the widget. I had an error in the code on my site and they fixed it immediately - love their services!
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Rhenant was a superstar. Patient and brilliant. He fixed the issues I was having displaying the reviews exactly how I wanted them.
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I struggled with installing my widget; therefore I contact the customer support from yotpo. James was very polite, helpful and quick to solve this issue. Thanks, a lot.
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We bumped into a tiny issue and had great help from Joian Z. Very kind, helpfull and understanding. Great service!
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Doner and Kenneth helped me troubleshooting our issues.They are both very helpful. Thank you so much!
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Edilyn B of the Yotpo support team was a great help to me. As a new user, I had a ton of questions and she helped answer each and every one of them. Looking forward to getting the most out of the Yotpo platform.
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Love the app and the support is great. I needed some additional coding and Daniel P from the support team helped me out very quickly!
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James was so helpful troubleshooting an issue and explaining the best way to optimize the platform. Really love this program!
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Just wanted to leave a short review to say that the app is very user friendly and the support staff was amazing! I was lucky enough to have Simoun Francis S as my support agent and he quickly and politely addressed all of my issues! Thanks again!!!
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We reached out via chat support, and Nick S. from Yotpo was very helpful in resolving our problem.
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Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.
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Doner helped me rectify an uncomfortable situation when a customer accidentally left a negative review that she admittedly intended for another store’s product. He was able to override that false review and request a new review directly from the customer. I appreciated Doner’s understanding as I am a small business owner and take all reviews very seriously.
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Great support from Warly who help me settle the star review ! Responsive app easly integrated to your theme !
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Joian Z was a great help very easy to work with and understanding, love using yotpo reviews, great!!!
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Albert V was excellent at helping us to customise some features of the widget on our website. Super helpful, polite and went the extra mile!
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Allen from Yotpo was super helpful and quick. Sorted the issue within minutes . Really great service , no hanging around chatting with bots !
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