All reviews

Rating Breakdown

  • 5
    92% (4,084 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,382)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 29, 2022

I have very unique products and rarely ever have the same products repeatedly, which means I can't use the widget, which is unfortunate. I can use the SEO page instead, but the formatting is much more limited. It seems every reviews app I've tried would have the same issue so I'm sticking with Yotpo for now anyways. However, MAJOR points for the customer service. Both people I dealt with were very helpful, and even made lots of the changes I requested themselves right away. Very very happy with the customer service.

Using app

13 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 29, 2022

Joian Z helped me and was awesome!!!!! I needed the star rating on my product page and they went in and did it for me. Didnt just tell me how to do it. Very satisfied.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

James was great to work with. Yotpo app is fantastic. I highly recommend it. Customer service is great, and very responsive.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

James was patient and helped me move my yotpo reviews from godaddy to shopify. I love yotpo and would highly recommend them!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

James E was excellent. He was very prompt in helping to install the widget on website. I will absolutely recommend this app. Thank you

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Doner P is a wizard! Helped me to translate the whole thing to another language in no time! Really good service and I hope the APP is as good as the service. Thanks again! :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Kenneth John M was fast and I'm very satisfied with his help! Everything went very smoothly and easy to handle.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

The service was exceptionel good. I met the problem and immediately customer service helped me. This app is very useful

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

The service was very good. I met the problem that the file could not be imported and uploaded. I helped me complete the upload and told me the specific cause of the problem. This app is very useful.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

bin sehr zufrieden. auch der kundenservice ist top, die haben mir sehr gut weiter geholfen. danke :)

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

Incredible support - I got quick and concise help at midnight on a Saturday. It's easy to use and really effective also.

Using app

Over 1 year

Total reviews

5

Average rating

3.8

5 / 5 Share

Nov. 26, 2022

My support person, Kenneth John M was very helpful and great with communication. Fast response time and professionalism. Thank you!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2022

Nicole is terrific - very patient and kind in helping me update our newly installed reviews. Thank you for your quick efforts and solid work!

Using app

Over 10 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

The customer service staff Joian Z is so nice and patient to solve our issues and perfectly figured them out. Truly recommend this app!

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 25, 2022

Great app, and great support, the only flaw is that I cannot respond directly to customer reviews within emails because I use a Mac, apparently supported on Windows but not Mac, but that's the only issue.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 25, 2022

The customer service staff Albert V is so nice and patient to solve our issues and perfectly figured them out. Truly recommend this app!

Store

Oloyoyo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Great app! Easily collects reviews & the other functions are great too! When I have needed some help navigating the software, Daniel from support assisted me perfectly - couldn’t have asked for better help! Highly recommend!

Store

AMOROSA

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

I was not getting product reviews from my customers. All of a sudden I received a couple of product reviews through Yotpo. It was easy to install. I had issue transferring reviews fro the old app to yotpo. Yotpo resolved that quickly.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Joian knows the meaning of effortless experience! thanks a lot. He was awesomeeeeeeeeeeeeeeeeeeeeeee

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Great attention and support. We couldn't find a solution to my problem at the time but the attention was great and they really pay attention to what my problem was. Also, a great tool to collecting what your customers think about your brand. We couldn't find a solution to my problem at the time but the attention was great and they really pay attention to what my problem was. Also, a great tool to collecting what your customers think about your brand.

Using app

About 1 year

Total reviews

7

Average rating

5.0