Yotpo: Product Reviews App

Feb. 25, 2016

Good app for reviews. Love receiving notifications that I have a happy customer review! Think I need to upgrade though to get more out of the app

Jan. 20, 2016

A great start. We have been using Yotpo since relaunching our store and it's been very useful in generating our first set of reviews. Seamless and hands off, the app does what it says it will and does it well.

Jan. 20, 2016

Yotpo is definitely a fantastic compare to other review apps however I have to agree with many other users with regards to the high pricing of the paid version.

Nov. 9, 2015

We have customized yotpo extensively. Their support has been fairly helpful and is responsive. There are some customization limitations but we are satisfied. A downfall of the platform is that reviews are not in HTML so it doesn't impact SEO positively in terms of content but it also isn't negative. There is a schema implementation with star ratings which is a great SEO feature so not all is lost. We are satisfied with Yotpo. Thanks!

Sept. 1, 2015

This is one of the must have apps, Few options i think its still missing, but overall,with the beautiful review section for products & website its a very nice plugin, few limitations on customization, Thanks Yotpo for such a beautiful plugin and specially for free :) Cheers

July 16, 2015

A must have app. Makes getting reviewed by verified buyers very easy & automated. The only thing that I do not like about the app is that there is no way to automate sending review requests after the product is delivered rather than X days after shipping. But, overall a great addition to the Jewelove store.

July 13, 2015

edit: the actual app is great it works with no issues, it's very sleek and it's free, can't really go wrong with it but there are a few things to be careful about: works well, but it does put the customer's name in the review and people are complaining about that... don't think there is a fix. that aside, the free version is great BUT you can't search your reviews without premium this means if customers are leaving fake 5 star reviews taking jabs at your store, you may not see them if you get a lot of reviews, it's probably worth subscribing to if you have tons of reviews, some customers do not seem to want to email support with their frustrations if they can sneak in a 5 star unhappy review so be careful and keep an eye on all your reviews

Jan. 16, 2015

Really excellent app. Far more versatile than the standard review apps. We're only using the basic plan currently, but I see us upgrading in the future to take advantage of all the great features YotPo has to offer!

Jan. 3, 2015

Have been using Yotpo for the last couple of months. I have been getting consistent reviews from customers. Customer support is timely and reminders from Yotpo for "Recommended reviews" are helpful. Will surely consider upgrading my plan! Keep up the good work pls.

Sept. 28, 2014

Great app, lots of functionality, also in the free version. Great to have this interactivity thanks to yotpo. Easy installation, reviews from the widget or from mails. it's great to be able to sell after sales emails to ask for reviews (though i was suprised that the first time, yotpo sent emails like that to ALL customers,whether they accepted marketing or not. tricky). Also, coupon codes should be made valid for just one use only, otherwise they get reused all the time.

Aug. 16, 2014

We're using the free version and are very happy with it. It looks great on our site and we feel it adds professionalism and legitimacy to the site. Easy to use, just wish it had the push to social in the free version.

Aug. 6, 2014

I connect Yotpo app like 2 months ago to my shopify website and I think is very useful and easy to use! I think I need some more time to see the results but for now I'm quite happy with this new app!

March 5, 2014

Great app! Really easy to use and looking nice on my store. Katri

Aug. 25, 2013

I installed this app on my www.inlinefabrication.com website. At first I didn't like it because it took up too much room at the bottom of the page, and I was going to remove it. But we were able to re-size it a bit and change the color to blend in and smooth the page flow. Nowadays, I enjoy the app and value the feedback and thoughts it collects from customers. Good App.

July 29, 2013

This app is amazing for being free, I just didn't appreciate the headache it gave me while I was trying to figure out how to use it. I didn't expect it to e-mail every customer who has ever bought items from us ever, I thought that was a little ridiculous. I didn't even know this app was going to e-mail customers, or send me over 100 e-mails in 2 days. The app is very vague on explaining how it works until things happen, like posting on our Facebook Page and the large widget at the bottom of product pages. I am also disappointed on how I can't easily find out enough information about a customer to contact them if they have a question. The interface has some glitches. Like the navigation buttons magically disappear when I am looking at the list or reviews if I go to publish or unpublish a review.