Yotpo Product Reviews & UGC

March 19, 2021

I use this app to collect my reviews, the tutorial for manual installation where easy to follow. I also had some trouble installing the stars and Yotpo were quick to help and respond with a script!

March 18, 2021

Anne is great! I love yotpo, the only thing is it is sometimes tricky to get the code right into your theme.

March 16, 2021

So far just starting out the app is great for setup. I wish there were more features available for the free version. Set up is pretty easy. I did need help and the person assisting me was very knowledgeable and helped me with a setup issue right away. Very pleased with the customer service.

Feb. 26, 2021

It was a slow start but they have been great ever since. The Yotpo support and dev team especially have been brilliant, responding quickly and accurately to my requests. Great service and super app.

March 23, 2021

Everything about Yotpo is good, but it's a bit pricey. They have great CS/live chat help when needed, and all their features are amazing for reviews but also SEO.

Feb. 19, 2021

I worked with a chat advisor Manny who was super helpful and helped me fix the star ratings and other issues. The app itself is fine, but i think can be improved upon. But thanks Manny, he was able to fix all my issues! The reason I'm giving it 4/5 is because the app itself can be improved upon, but the service is 5/5.

Feb. 17, 2021

Eleen was very professional and helpful in resolving my issue. If you have any problems, I am sure that she, or any of her colleagues, will be able to help.

Feb. 13, 2021

I've just installed this app and needed a small change - the chat and response was super helpful and addressed my needs immediately - I'm looking forward to using this product!

Feb. 4, 2021

this app is very helpful thou i wish they would automatically add everytime to a new theme , but their service is great

Feb. 2, 2021

Just started using the app, that's why I only gave it 4 stars, but so far so good and I love the chat feature, takes the stress out of not knowing if you will be able to reach someone for assistance. Mary Ann was a great help!

Jan. 25, 2021

I was setting YOTPO's star system in my account and was instructed to paste the necessary code into the "product.liquid" page but the instructions didn't say where on that page to paste the code. After a 24 minute wait on YOTPO's live chat, Mary Ann came on the line and took care of it quickly and professionally.

Jan. 25, 2021

Mary Ann helped me get setup and import existing reviews. The software has been good so far. Will update after we use for a few months,

Jan. 19, 2021

Very good experience with technical support. Quick response and well explained. Good functioning app also!

Jan. 19, 2021

I use this app to collect reviews for my e-commerce website. It's great advantage that this app can be used for free without limitation of period. But in terms of arrangement, it has some problems. For example, the review writing form can't be arranged. And it's not so easy to add review and stars to your website. You have to arrange code thought the instructions are not perfect. But you don't need to worry about that. The support teams of YOTPO will support you as same as they resolve my problems in a few days. If you won't feel bother to ask them to fix problems, this app will help your website. Thank you support team.

Jan. 8, 2021

Great addition to your website! Customer support is timely and efficient and they work to help resolve any problems. Recommend!

Nov. 19, 2020

Mary Ann in the customer service team was amazing am very happy with the support she provided. My developers were having problems displaying the star ratings on various pages of the website. Mary Ann helped me with this instantly and was able to do this for me.

Oct. 22, 2020

This app adds a nice touch to your online business. It's a way for customers to leave feedback and review their product/service. The only thing I had an issue with was embedding the code into my theme myself but Diane was very helpful in resolving the issue for me. With my permission she ultimately went into my theme and embedded the code for me. I would recommend for anyone starting a business. They have a free option available.

Oct. 7, 2020

Have been using Yotpo for some time now for my ecommerce site: https://buffaloscents.com. Nice features if you are driving a lot of sales.

Sept. 28, 2020

This app has been great. I wanted to make a small modification to it for when our product reviews were sent, which at first seemed too difficult. But Jo persisted in trying to understand what it was I was after and was able to help me in the end. Really grateful thankyou Yotpo.

Sept. 16, 2020

Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.