All reviews

Rating Breakdown

  • 5
    91% (6,413 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Oct. 15, 2022

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Store

Yuintal

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 15, 2022

Allen M. provided great and prompt service to my technical issue. Thank YOU again. You guys are always so quick to assist!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Spoke with chat support and very helpful answering all my questions. Great app used Yotpo in the past for a different store I once had...excellent. Twice I used them and great experience.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Yotpo is the best plug-in I have ever used, and customer service can solve problems for me in a timely manner when I encounter problems. When I encounter problems, Rhenant provides me with professional services and successfully solves my problems, which is great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

The app is really helpful. The customer support agent Sugar did really awesome work. Very responsive, kind and friendly. The best one I've talked so far!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Yotpo is such a convenient app to use for my small business. Anytime I need help, they answer very promptly. Nick was of great help with one of my most recent concerns. Would recommend this app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Yotpo is such a convenient app to use for my small business. Anytime I need help, they answer very promptly. Djan was of great help with one of my most recent concerns. Would recommend this app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Helpful support team as i wasnt really clear on how to start using the reviews app in conjunction with the rewards app. Helpful support team.

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

very fast Help!! Sehr freundlich und hat mir auch super schnell geholfen. Kann ich nur weiter empfehlen.

Using app

27 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 1, 2024

Today, when we needed help and support, we connected immediately with Arven S. who was absolutely diligent and wonderful. I have had experience in the past where it took forever to connect with a representative, and when we did connect, Yotpo was not at all able to offer the support we needed (the Yotpo subscription options fell off after we upgraded the theme for our website and no one at Yotpo was able to help us with this.). It was super disappointing. Our website hasn't been able to offer subscriptions because of this. I've never forgotten that. Today, my interaction with Arven was stellar. Thank you so much for this!! I wish Yotpo could offer this level of support more consistently. We would be more loyal to Yotpo.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Perfect job assisting. Just what I needed. Thank you so much for this! Will keep you posted if anything else comes up.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Thank you very much Warly, very patient and responsible to help me solve the problem. he is very good.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Great support right off the bat! I accidentally uploaded our list from another app twice, and Jeorge helped me with correcting the mistake. In addition, Jeorge helped remove some special character errors which were preventing a proper upload. The back end of the app alos looks great with tons of features. We're excited to make this move to Yotpo Reviews!

Using app

About 8 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

I struggled with the app to do myself, but got on the chat with Rilu Jane. She was excellent set it all up for me and I am away.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Great app, I spoke to Rhemy R. Very helpful and great patience. Thank you so much for your help. You made it very enjoyable and easy experience.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Excellent customer service. Doner was very patient and willing to help me step by step. highly recommend.

Store

Nella

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Great customer service, great functionalities and very easy to set up. Also very easy to use. Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Really great app that grows with us. I received excellent service in a matter of seconds from Radley.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

So far, so good! Daniel P helped me install this onto my ecommerce site. He is so kind and accomodating!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Fantastic service from Ken and the team would recommend YOTPO for collecting customer reviews. App will also sync with google seller ratings.

Using app

3 days

Total reviews

6

Average rating

5.0