Yoycol: Print on Demand
All-Over-Print on demand & dropshipping provider.
Rating
4.2
feedback
46
chart
#1,137
All reviews
Review RSS Feed
June 23, 2021
I really like how easy this app is to implement. The customer service is awesome! I am enjoying the service very much and look forward to making more products in the future.
We are so appreciate your evaluation. We will also constantly provide better customer service and high quality product to our customer. Thanks for your support to yoycol！
Jan. 30, 2023
Super Super great APP, very good selections. The The company is growing and willing to listen to the creators / their consumers. They have very good product knowledge of what items are trending or emerging. Customer support experiences are better when you discover who is assigned to your account and have that person help you along the way. We ordered a few hundred dollars' worth of different types of products to sample. Many passed the quality and print tests! Only 2 out of 18 had some type of issue. 1) the type of material vs. the type of product (i.e. it should have been a thinner-stretchy fabric used for the garment selection and type 2) the other garment's cut or shape needs to be adjusted or modified to fit better like in the renderings. This brings up the next positive: the 3D mock-up and rendering with models are very good, and the models look good. Very promising app, products, and company!
Thanks for your positive recomment，we will constantly make our effort to strenghten our customer service and high-quality product to our customer. We are apperciate your support to yoycol.
May 15, 2021
I'm following on Yoycol since January of this year when they had a few unique products, but they just exploded in a very few months, they have a very helpful and responsive Facebook Group where customer service is very responsive, shipping prices are clearly stated under every product, yes, fairly high, but the product prices are the lowest on the market, without losing quality, i have sampled 15 of their items and i am really happy with them. Production time is the fastest i've experienced personally. I really recommend Yoycol
We are so appreciate your recommendation and your evaluation,we will live up to your expectation.We will also continue to heighten our custumer service and our product quality.Thanks for your support to yoycol!
March 8, 2021
Terrible customer service! I want to cancel my purchase and get my money back, I sent emails, had chat with customer service, and they just tell me the order is in the country of destination. Its not! Its in in china as its states in the "tracking number" they gave to me. The tracking number is NOT in my order in the dashboard, not sure what tracking number is that they gave to me TBH. The tracking number they gave me is definitely unusable. I ordered on the 02.02.2021 to try this company, Order has no update since 18.02.2021. The support cant help anything. I WANT MY MONEY BACK! Definitely not going to use them never more.
Dear, Thanks for your review.We appreciate you taking the time to share your experience in such detail. We're sorry to hear that you had to go through this situation about production + shipping delays. We have returned your money back to your payment account, and you can check it later. To express our apology, the parcel will still be delivered to you for free. Just as the situation you feedback to us, during February, we got a large amount of orders out of our expect , We tried our best to fulfill all orders as fast as possible, but your order was dispatched until March. We were not able to control the shipping speed, we even didn’t find your package was not updated. To improve our service moving forward, we will update the function to display the shipping information on Yoycol dashboard after March 15th, by then you can track the shipping status. Furthermore, We’ll choose better shipping companies to shorten our delivery time. Last but not the least, We’ll promote the service level of our support team. We would really like to help you out and fix any problems occurred , If you have any other questions or concerns, please don't hesitate to reach us at [email protected]. Kind regards, Judy from Yoycol support team
Jan. 13, 2021
App is very easy to use and place orders. Staff is very sweet and attentive and reply very fast to any questions or concerns. Pricing is also the best pricing I have seen. Cant wait to work further!
Hi The Geeky Robots Thank you for your support. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need. Hope you have a nice day!
Dec. 18, 2020
The design interface is easy to use and they have a great collection of products that are high quality! Their customer service have been very helpful with my questions. I highly recommend adding them to your store!
Hi Nasty Ghoul, Thank you for using our app. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need. Hope you have a nice day!