Yoycol: Print on Demand
All reviews
I really like Yoycol as a company. Their products are so varied and different to others. They are a cut above in different tops, shorts, dresses, skirts etc with their designs being more trendy and up to date rather than just standard all over print tshirts. Their customer service is great too and the products I have had from them have been lovely. I did have one product I ordered that looked nothing like what I had designed, but they were happy to give me a refund or replacement after a brief conversation with them on the website chat. I recently ordered a dress that said it had a pocket but it came with no pocket so you have to watch this and get samples before you sell items. They are a good company though and an asset to my business.
Hi there, Thanks for sharing your feedback here. We appreciate that you take time to write this. It’s great to hear that you had a positive experience at Yoycol. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Yoycol is really a great supplier, high products quality, the processing time is so fast and great customer support, especially Anna. Highly recommend!!
Thanks for sharing your precious time to review Yoycol. The staff you mentioned, Anna said you are also a nice, patient, and incredible person. Yoycol will continue to supply more high-quality products at competitive prices. We will do better and hope you could always stay firmly with Yoycol.
Definitely the best overall for price and quality of all the POD companies. It has been so much easier to run my business since choosing the Yocol. The printing quality is so well&the shipping is fast and reasonable, especially during pandemics!
Hey there, Yoycol always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
This app solves my problem perfectly, it saves my time effectively, and its 3D model design tools are also very easy to use; it's really a good plugin, I highly recommend using it
Dear Yoycol family, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to work with you soon.
We used to use Yoycol for a long time ago. Nice to find this app in Shopify. Good support, good price.
Hi, Thank you for your review. Glad to hear you are loving your purchase. Looking forward to further cooperation . We really appreciate your recommendation.
Great App and Products. Support is very fast and enthusiastic. I highly recommend use app for POD product
Glad you liked Yoycol ! Thank you for taking the time to review Yoycol. We appreciate the five star review. We are glad your experience with Yoycol overall was fantastic. Thank you for your business!
My company working with Yoycol since 4 months, we are ready glad to work with Yoycol. They have wide variants products with affordable price. We developed our brand with Yoycol. Their support team is so friendly, quick reply and helpful. Easy to learn and use system.Print quality is high. Fabric quality is good for the price. We highly recommended. Thanks Yoycol Team
Hi, Thank you for your review. Glad to hear you are loving your purchase. Looking forward to further cooperation . We really appreciate your recommendation.
This app is easy to use and saves us a lot of time. It has many styles, and the 3D designer is easy to use. recommend.
Hello, We are so appreciate your evaluation, we will continue to make our effort to strengthen our quality of our product and customer service.If we can be of any further assistance, pls do not hesitate to contact us, support team Email: [email protected]. And you also can contact us from FaceBook, Yoycol Support Team.(https://www.facebook.com/Yoycol-Support-Team-108765018122158)
Well I ordered some sample items back in August. I am still waiting for the correct ones. I have sent 3 emails, messaged them via Facebook, and 3 different numbers on WhatsApp to still not have them. This is after I just placed another order for $300+. They still have not replaced the sample order. They wont email you back, I've never received one from them Your print Colors will be off from item to item even if you use the same artwork. They don't follow the artwork guidelines you upload. Update placed another order, my 4x hoodie is the size of a XS childs. all my polos came in 2-3 sizes smaller then the tag states They failed to put my personal tag on any of my products even tho I am being billed for it. These people are bad, they don't check any of the work they do. Al
Hello from support team of Yoycol, Due to the different time zone, we were unable to reply to your message in time, and we are deeply sorry. Thank you for using yoycol online human customer service. According to your feedback, we have checked the records and found that the after-sales problems of the three products with the order number 203506602906935296 have been dealt with by the after-sales team, and the refund application was submitted on September 23. The Finance also processed the application after receiving the application. The total refund amount of the three products: $37.15 (product cost and corresponding logistics cost), please check your refund receipt, if you have further questions, you can consult the stripe platform. You can place the new order if you still need these three item , and provide the yoycol order number to us , we will let the factory keep eye on it . Your evaluation is the mirror of our service. We will continue to improve our service quality and provide you with a better customer experience . We hope you can further update your comments on this incident so that we can better understand your needs. If you have any questions, you are welcome to contact us via email or jivo chat. Our corporate email is [email protected] In addition, you can find the jivo online chat portal on our official website. Thank you for using yoycol to print your inspiration. Lan best regards! Yoycol Support Team
It’s very convenient. I like this plugin very much. I recommend it. Many products can be uploaded accurately, which makes our shop more abundant and customers choose more
Thanks for your positive comment, we really appreciate your evaluation.We will comtinue to strenghten our customer service and our product. We are very happy to work with you
I really like how easy this app is to implement. The customer service is awesome! I am enjoying the service very much and look forward to making more products in the future.
We are so appreciate your evaluation. We will also constantly provide better customer service and high quality product to our customer. Thanks for your support to yoycol!
It's a great app. I believe it will bring me more surprises, and its powerful online design function has solved a lot of troubles for me!!!I Love It!!!
Thanks for your positive recomment,we will constantly make our effort to strenghten our customer service and high-quality product to our customer. We are apperciate your support to yoycol.
Super Super great APP, very good selections. The The company is growing and willing to listen to the creators / their consumers. They have very good product knowledge of what items are trending or emerging. Customer support experiences are better when you discover who is assigned to your account and have that person help you along the way. We ordered a few hundred dollars' worth of different types of products to sample. Many passed the quality and print tests! Only 2 out of 18 had some type of issue. 1) the type of material vs. the type of product (i.e. it should have been a thinner-stretchy fabric used for the garment selection and type 2) the other garment's cut or shape needs to be adjusted or modified to fit better like in the renderings. This brings up the next positive: the 3D mock-up and rendering with models are very good, and the models look good. Very promising app, products, and company!
Thanks for your positive recomment,we will constantly make our effort to strenghten our customer service and high-quality product to our customer. We are apperciate your support to yoycol.
I'm following on Yoycol since January of this year when they had a few unique products, but they just exploded in a very few months, they have a very helpful and responsive Facebook Group where customer service is very responsive, shipping prices are clearly stated under every product, yes, fairly high, but the product prices are the lowest on the market, without losing quality, i have sampled 15 of their items and i am really happy with them. Production time is the fastest i've experienced personally. I really recommend Yoycol
We are so appreciate your recommendation and your evaluation,we will live up to your expectation.We will also continue to heighten our custumer service and our product quality.Thanks for your support to yoycol!
I am using their products since a few weeks now, and I really like it. They deliver fast, good quality and for a very reasonable price. Also the customer service is very friendly and good. I did not check all of their products, just a few that fit in my shop. But I can highly recommend this shop.
Hi SUPlebrity, Thank you for your support. Yoycol is always here to help you with anything you need. Hope you have a nice day!
Terrible customer service! I want to cancel my purchase and get my money back, I sent emails, had chat with customer service, and they just tell me the order is in the country of destination. Its not! Its in in china as its states in the "tracking number" they gave to me. The tracking number is NOT in my order in the dashboard, not sure what tracking number is that they gave to me TBH. The tracking number they gave me is definitely unusable. I ordered on the 02.02.2021 to try this company, Order has no update since 18.02.2021. The support cant help anything. I WANT MY MONEY BACK! Definitely not going to use them never more.
Dear, Thanks for your review.We appreciate you taking the time to share your experience in such detail. We're sorry to hear that you had to go through this situation about production + shipping delays. We have returned your money back to your payment account, and you can check it later. To express our apology, the parcel will still be delivered to you for free. Just as the situation you feedback to us, during February, we got a large amount of orders out of our expect , We tried our best to fulfill all orders as fast as possible, but your order was dispatched until March. We were not able to control the shipping speed, we even didn’t find your package was not updated. To improve our service moving forward, we will update the function to display the shipping information on Yoycol dashboard after March 15th, by then you can track the shipping status. Furthermore, We’ll choose better shipping companies to shorten our delivery time. Last but not the least, We’ll promote the service level of our support team. We would really like to help you out and fix any problems occurred , If you have any other questions or concerns, please don't hesitate to reach us at [email protected]. Kind regards, Judy from Yoycol support team
The service is excellent and very fast response and the print quality is high also the shipping get in time
Hi 22BLACKSOULS, Thank you for your support. Yoycol is always here to help you with anything you need. Hope you have a nice day!
This is a fantastic app !We have been helped by Molly who is very responsive and patient. The best app so far on shopify!
Thank you for your support!we appreciate your love to our site and Molly, we will do better!
I use this company to get samples to compare to my other manufacturers and their quality is amazing. Great vibrant colors
It is a great honor for you to be satisfied with the quality of our products! Compared to the other competitors, our products use the best fabric in the market and we got high printing quality . We'll continue to do better!
App is very easy to use and place orders. Staff is very sweet and attentive and reply very fast to any questions or concerns. Pricing is also the best pricing I have seen. Cant wait to work further!
Hi The Geeky Robots Thank you for your support. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need. Hope you have a nice day!
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