Yoycol: Print on Demand
All-Over-Print on demand & dropshipping provider.
Rating
4.1
feedback
123
chart
#611
All reviews
Rating Breakdown
Review RSS Feed
April 26, 2022
good app and good company.I have used it and am very satisfied.I use it very easily, it saves my time and product management when producing a lot
Using app
About 1 year
Total reviews
1
Average rating
5.0
Hi there, We can’t thank you enough for the kind words about Yoycol. Your review means a lot to us! Yoycol will work hard on improving the user experience. If you have any other problems, please feel free to contact us.
July 15, 2023
Once upon a time, Yoycol was easy enough to work with. I had very few issues at the time. That has since changed as there has been a long overdue issue going on that began in April 2023 with an order from a customer. The parcel never arrived at her address, despite the fact she's ordered from me in the past. Yoycol insists the address is invalid but I demonstrated otherwise. Instead of fixing the problem, they're dragging it on. My business has suffered because of it. I'm so furious with Yoycol right now and am about to walk away from them for good. They cost me more than just a sale with the bad service received here. At the moment, I have thrown everything associated with Yoycol on draft instead of active as I no longer trust them. They told me to keep waiting and yet this has been a problem that's been lingering since mid-April. We're now mid-July! I'm at the point where I feel they owe me more than just a refund. Issue a reprint and PROPER DELIVERY to the customer who was so badly wronged but issued a refund at the same time. Better companies have done something like this once they clued in they failed miserably in the department of customer service and product delivery. Will Yoycol do the same? Right now, I have my doubts.
Hello from customer support team of Yoycol, We are sorry that you have had problems with the package not being delivered due to the wrong address, anyway you are an old friend of Yoycol, we have worked together for a long time and I hope we can continue our relationship.We have provided a full refund for your order. I will try to find your previous order with the same address that was successfully delivered, and I will find another logistics carrier that can reach your adress. If you need any other help, please feel free to contact us. Yoycol customer support team
April 19, 2022
yoycol is perfect from prints to customisation and printing my store looks great and happy with everything so far
Hi yoycol family, Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. If you have any other questions, please don't hesitate to contact us.
March 31, 2022
I put off using this app for a while, but I’m glad I finally pulled the trigger. For what I want to do with my brand, Yoycol has the products I need. Not to mention, the low prices. There’s always room for improvement with any POD company, but after having conversations with Yoycol reps, they actually make the effort to improve after hearing concerns. I hope to have a long relationship with this POD company.
Hi there, Yoycol always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Yoycol will always hear our customer's concerns and improve that. Please let us know if there is anything else you need.
Jan. 25, 2023
I really like Yoycol as a company. Their products are so varied and different to others. They are a cut above in different tops, shorts, dresses, skirts etc with their designs being more trendy and up to date rather than just standard all over print tshirts. Their customer service is great too and the products I have had from them have been lovely. I did have one product I ordered that looked nothing like what I had designed, but they were happy to give me a refund or replacement after a brief conversation with them on the website chat. I recently ordered a dress that said it had a pocket but it came with no pocket so you have to watch this and get samples before you sell items. They are a good company though and an asset to my business.
Hi there, Thanks for sharing your feedback here. We appreciate that you take time to write this. It’s great to hear that you had a positive experience at Yoycol. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
March 17, 2022
The best app for POD products. Ease of use and very interesting products for the seller. This is the best platform I've been looking for
Hi there, Thank you for the wonderful review and for taking the time to share your feedback with Yoycol. Our priority is customer service and we are ecstatic that we met that mark! Thanks for your praise for Yoycol again. We will work hard to serve and do better.
March 15, 2022
Yoycol is really a great supplier, high products quality, the processing time is so fast and great customer support, especially Anna. Highly recommend!!
Thanks for sharing your precious time to review Yoycol. The staff you mentioned, Anna said you are also a nice, patient, and incredible person. Yoycol will continue to supply more high-quality products at competitive prices. We will do better and hope you could always stay firmly with Yoycol.
March 15, 2022
Definitely the best overall for price and quality of all the POD companies. It has been so much easier to run my business since choosing the Yocol. The printing quality is so well&the shipping is fast and reasonable, especially during pandemics!
Hey there, Yoycol always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
March 14, 2022
This application is convenient for users, the interface is easy to use and nice, the support team is enthusiastic. Highly recommend!
Hi there, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Please feel free to contact us if there is anything we could help with.
March 9, 2022
Love Atisha Lee! She is an amazing sales rep supportive and attentive. I will definitely continue to buy from her
Hi there, We’d just like to thank you for taking the time to write this review of Yoycol's support. Every bit of feedback like this does so much to help us out! Thanks for your kind words about our manager, Atisha Lee, she says you are also a nice customer! We’re very grateful for customers like you and hope you stick with us for years to come!
April 6, 2022
**UPDATE** So A customer service rep reached out to me and they refunded my money and assured me it won't happen again. So i will be placing one more order with them to see how it goes. As i stated before the quality of the products are good and the prices are good. i'll give an update on the new order i receive. i will be trying the express shipping this time to see how long it takes. Ok I don't like to do negative reviews but I been left with no other choice. So first let me say that I ordered a couple of items from YOYCOL. I ordered a shirt which without tags that I paid for, YOYCOL refunded the cost of tags. I ordered the shirt in an XL but it was more of a Large fit, I attributed this to me not paying more attention to the size chart and measurements, no big deal. I ordered a mask it was good no complaints. I ordered women's flare bottom pants and again the size I order was XL but it fit my model more like a Large. Again I attribute this to me not paying more attention to the size chart and measurements. This first order took about 4 weeks to arrive. This wasn't an issues as I was planning on ordering in bulk and the prices are pretty low compared to other POD services I use. Overall that first order went as expected no real complaints except clothing not branded as the site advertised. Now for the reason for my 1 star rating. I placed a second sample order of a pair of sunglasses on Feb. 9, 2022. today is March 5, 2022 and I still haven't received my item. I emailed YOYCOL with no reply. I commented on their facebook page with no reply. I even sent a message on their WHATSAPP and they replied asking me if i wanted to add a cotton polo shirt to my order without telling me what is going with the item I never received. so overall I give them a 1 Star rating. It is very unfortunate because I was looking forward to using YOYCOL as my main POD service to order in bulk.
We appreciate your business. The person who consulted the question in your screenshot is also a customer of Yoycol . He isn't our support. The customer is consulting about cotton products. Sorry for the inconvenience, we have arranged the corresponding support staff to handle the problem for you. If you have any questions, welcome to contact us via email or online chat. Our corporate email is [email protected]. Cooperation needs to be polished, Yoycol will work hard and serve better for better long-term cooperation ! If we can be of any further assistance, pls do not hesitate to contact us.
March 3, 2022
This app solves my problem perfectly, it saves my time effectively, and its 3D model design tools are also very easy to use; it's really a good plugin, I highly recommend using it
Dear Yoycol family, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to work with you soon.
Feb. 25, 2022
GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD! I LOVE ANNA
Thanks for prasing Yoycol staff, Anna! We love you, too, and thank for your support. Yoycol will work hard and serve better for better long-term cooperation.
Feb. 23, 2022
Yoycol helps us a lot in our sales work. This is really a useful app. If you want to start with Print on Demand let choose Yoycol. Thanks a lot
Hi, Thank you for your review. Glad to hear you are loving your purchase. Looking forward to further cooperation . We really appreciate your recommendation.
Feb. 22, 2022
We have been using Yolcol for a while and had a great experience. It's easy to sync orders and fulfill orders via Yolcol. The customer support is also very good, they are really helpful in the after sales issue. Highly recommended
Glad you liked Yoycol ! Thank you for taking the time to review Yoycol. We appreciate the five star review. We are glad your experience with Yoycol overall was fantastic. Thank you for your business!
Feb. 17, 2022
Great app with a wide variety of products. Good customer support, very responsive and friendly. Recommended.
Thanks for the great review ! We appreciate your kind words and your business.
Feb. 17, 2022
We have accompanied and cooperated with YoyCol for many years. Thank you for your enthusiastic support. Hope quality of your product and service continues to grow.
Thanks for the great review ! We appreciate your kind words and your business. Most importantly we are really happy to hear that Yoycol is working well for you, All the Best!
Feb. 17, 2022
We used to use Yoycol for a long time ago. Nice to find this app in Shopify. Good support, good price.
Hi, Thank you for your review. Glad to hear you are loving your purchase. Looking forward to further cooperation . We really appreciate your recommendation.
Feb. 16, 2022
Great App and Products. Support is very fast and enthusiastic. I highly recommend use app for POD product
Glad you liked Yoycol ! Thank you for taking the time to review Yoycol. We appreciate the five star review. We are glad your experience with Yoycol overall was fantastic. Thank you for your business!
Feb. 17, 2022
great support, highly recommended. We have used their service for a long time, and always satisfied. - written by Tatkuink
Thanks for the great review ! We appreciate your kind words and your business.