All reviews

Rating Breakdown

  • 5
    79% (82 ratings)
  • 4
    9% (9 ratings)
  • 3
    5% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (7 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

May 24, 2024

App works well. 3 stars because if you use Coreldraw, corel doesn't recognize the font when you import the svg. ( I did ask for help with this and they said it works fine with Illustraor etc..) This then causes a huge issue of figuring out what font was used. You can use Inkscape to figure it out but at that point I can do a layout way quicker. If they figured out the Corel issue this would be a great app. So to save my sanity I think I will be deleting it.

Using app

--

Total reviews

4

Average rating

4.5

4 / 5 Share

Nov. 14, 2023

The app is a development in the right direction. I´d like to have a live chat, the integrations need a bit more work than the current documentation is capable of explaining. It would be cool, to have a page for feature requests. The front end of Zakeke Customizer needs to undergo a small redesign, hopefully asap. It would be better if we had bigger buttons for the 2 main functions:´upload photo´ and ´add to cart´. Also a missing key function is to twist the print-area, so that clients who are uploading pics in horizontal format, would be able to twist the print area to horizontal or portrait. Im excited how the company envolves and if it will become a long term App that i will be using for my shop. Overall its recommendable, but you have to be technically versile as of now 14.11.2023.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, thank you for your review and detailed feedback, it's highly appreciated. We'd like to highlight that the twist of the print area is one of the features coming up with the very next update. Also, regarding buttons and other front end details, we are currently working on a new revamped UI, totally customizable to meet these demands and support your growth. For any other doubt or issue, please contact us at [email protected], our team will gladly respond to your requests. Thanks again!

5 / 5 Share

Oct. 31, 2023

excellent app with excellent customer support. easily the best design tool on Shopify

Using app

3 months

Total reviews

33

Average rating

4.8

3 / 5 Share

Aug. 29, 2023

Un po' difficile da configurare e sistemare con lo store, se ci fosse più documentazione e anche dei video più semplici sarebbe meglio

Using app

6 days

Total reviews

1

Average rating

3.0

3 / 5 Share

April 12, 2024

The program is great, and the features are excellent. The downside is that if something goes wrong with the app on the weekend, there is no customer service to get you back up and running. That's money lost until someone reaches out on Monday. On top of the monthly fee, the transaction fee adds up if you do a lot of sales.

Using app

Over 5 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 1, 2023

I think that Zakeke solved most of my issues on offering customers web2print choice instead of print on demand. It's easy to understeand, user friendly interface, great possibility to customize your product with your personal template and more.. I'm at the beginning but I'm full satisfied.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2023

Excellent after sales support. Comprehensive and helpful resolving an issue in our shopify environment.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Super Kundenservice und einzigartiger Konfigurator. Auch die Funktion der Sales Channel ist grossartig.

Using app

5 months

Total reviews

1

Average rating

5.0

3 / 5 Share

June 5, 2023

Great tool so far. Very odd that simple things aren't allowed in the beginning plan like Bulk Variations. If someone wants to customize a product but add a different name to 10 of the same design, they have to make 10 products unless I want to pay like triple the money per month. Also, I don't understand why they don't have a warning that certain options cost more until AFTER you've already spent time setting the option up and getting it ready, you go to hit save or publish and THEN it says you have to upgrade your plan.

Using app

About 1 month

Total reviews

1

Average rating

3.0

5 / 5 Share

April 27, 2023

Exceptional support team, who were able to resolve my issues very quick. The app integrates perfectly into our store, is affordable and easy to use.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2023

So far, I have to say it is phenominal service! The individual helping me has gone above and beyond helping me get zakeke to work with my shopify store. It's exactly the product I wanted! My site wouldn't be how I wanted it without their help! So thank you for the top notch customer service!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

I recommend this app. The operation is good but the best is the customer service, Mattia helped me a lot with all the configuration

Store

Atelcic

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

Abbiamo provato diverse App di editing, Zakeke ha la qualità unica di rendere il lavoro VELOCE. L'aspetto estetico è poi il migliore in circolazione. La qualità però più importante è il servizio clienti, rapido, efficace, cordiale. Consigliata sotto tutti i punti di vista.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

I'm very impressed with the Zakeke Customizer app and even more with customer service. They're always very helpful and respond quickly. I continue to be highly impressed with the service and features. I've been using this app for quite some time, and I still agree that this is one of the best apps for customization on Shopify. It has great features, and I love that it doesn't slow down my site!! Also, the customer service is superb. Nicola has worked with me on many occasions and I always get a fast response and resolution if any issues arise.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Wir nutzen Zakeke seit einem Jahr. Wir haben vorher viel getestet, aber Zakeke ist definitv der beste Konfigurator auf dem Markt. Man kann damit alles konfigurieren und wenn es Probleme mit dem Programm gibt, hilft ein super netter Support immer sehr schnell. Deshalb ganz klar 5 Sterne.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Amazing app, amazing support! So excited to implement my product using Zakeke as we're the first to innovate something like this inside our niche. Completely recommend !

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

My company has a complex product, but Zakeke is able to handle all of the variables our product entails. I am super happy with the Zakeke solution.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

Wir nutzen Zakeke seit Jahren für die Personalisierung unserer gesamten Produktpalette. Wir sind extrem zufrieden mit der Anwendung, sie erfüllt alle unsere Anwendungsgebiete und bietet sogar noch mehr. Absolute Empfehlung für alle Web-to-Print Shops jeder Größe. Toller Support, der innerhalb von Minuten die Antwort hat, die man verzweifelt selbst gesucht hat. Einfach klasse!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

One of the best customization tools out there on Shopify, support team is really friendly and helpful. If you don´t know something you can even ask them and they will respond and give you tips. Many updates and new things coming in a good average time period.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

On of the best APP on Shopify. Its very helpful and they are very good and i love to work with Zakeke on my store , They answer all my question directly and helping me to find saloutions

Using app

6 months

Total reviews

3

Average rating

5.0