Zakeke ‑ Customizer 2D & 3D for Shopify

Zakeke ‑ Customizer 2D & 3D

Sell more with live product customization, 3D, AR & Try-on
Rating
4.5
Feedback
66
Reviews
Chart
#916
Shopify

All reviews

3 / 5 Share
Aug. 29, 2023

Un po' difficile da configurare e sistemare con lo store, se ci fosse più documentazione e anche dei video più semplici sarebbe meglio

Store Using app Total reviews Average rating
GUGGIARI 6 days 1 3.0
3 / 5 Share
April 12, 2024

The program is great, and the features are excellent. The downside is that if something goes wrong with the app on the weekend, there is no customer service to get you back up and running. That's money lost until someone reaches out on Monday. On top of the monthly fee, the transaction fee adds up if you do a lot of sales.

Store Using app Total reviews Average rating
Fotoxposure Over 5 years 8 4.8
5 / 5 Share
July 6, 2023

Excellent after sales support. Comprehensive and helpful resolving an issue in our shopify environment.

Store Using app Total reviews Average rating
Sports Contact Almost 3 years 3 5.0
5 / 5 Share
June 28, 2023

Super Kundenservice und einzigartiger Konfigurator. Auch die Funktion der Sales Channel ist grossartig.

Store Using app Total reviews Average rating
balleristo.com 4 months 1 5.0
5 / 5 Share
April 27, 2023

Exceptional support team, who were able to resolve my issues very quick. The app integrates perfectly into our store, is affordable and easy to use.

Store Using app Total reviews Average rating
Nijhuis Meubels 6 days 5 5.0
5 / 5 Share
March 15, 2023

I recommend this app. The operation is good but the best is the customer service, Mattia helped me a lot with all the configuration

Store Using app Total reviews Average rating
Atelcic 2 months 3 5.0
Developer Reply

Thank you for your recommendation! We’re glad to hear that you’re happy with the app and, most of all, with the support you received during the configuration phase. A special thanks from Mattia for your kind words. We know that proper setup can make all the difference, so we’re very happy to hear that his help made the process easier for you.

5 / 5 Share
March 9, 2023

Abbiamo provato diverse App di editing, Zakeke ha la qualità unica di rendere il lavoro VELOCE. L'aspetto estetico è poi il migliore in circolazione. La qualità però più importante è il servizio clienti, rapido, efficace, cordiale. Consigliata sotto tutti i punti di vista.

Store Using app Total reviews Average rating
tutto per il betting 2 days 7 5.0
5 / 5 Share
Feb. 28, 2023

Wir nutzen Zakeke seit einem Jahr. Wir haben vorher viel getestet, aber Zakeke ist definitv der beste Konfigurator auf dem Markt. Man kann damit alles konfigurieren und wenn es Probleme mit dem Programm gibt, hilft ein super netter Support immer sehr schnell. Deshalb ganz klar 5 Sterne.

Store Using app Total reviews Average rating
Jung-Edelstahl-Design 3 months 1 5.0
5 / 5 Share
Feb. 9, 2023

Amazing app, amazing support! So excited to implement my product using Zakeke as we're the first to innovate something like this inside our niche. Completely recommend !

Store Using app Total reviews Average rating
Tip The Tails 26 days 7 5.0
5 / 5 Share
Dec. 20, 2022

Wir nutzen Zakeke seit Jahren für die Personalisierung unserer gesamten Produktpalette. Wir sind extrem zufrieden mit der Anwendung, sie erfüllt alle unsere Anwendungsgebiete und bietet sogar noch mehr. Absolute Empfehlung für alle Web-to-Print Shops jeder Größe. Toller Support, der innerhalb von Minuten die Antwort hat, die man verzweifelt selbst gesucht hat. Einfach klasse!

Store Using app Total reviews Average rating
DER BANDMARKT Almost 3 years 7 5.0
5 / 5 Share
Dec. 16, 2022

One of the best customization tools out there on Shopify, support team is really friendly and helpful. If you don´t know something you can even ask them and they will respond and give you tips. Many updates and new things coming in a good average time period.

Store Using app Total reviews Average rating
Colorwand-Store 11 months 1 5.0
5 / 5 Share
Oct. 27, 2022

We have been using Zakeke for our customized products at DoorFoto.com for over 2 years now. The software is easy to use and the support has been great when we needed it, but to be honest, we have only had to reach out to them once in the past 2 yrs and they fixed the issues within hours.

Store Using app Total reviews Average rating
DoorFoto Over 2 years 4 5.0
5 / 5 Share
Oct. 6, 2022

This app is by far the best customizer for your website, not only is it the best looking that we have used, but the support you receive from the developers is second to none, always quick to respond and want to hear any ideas you have for the future of the app's development, my kind of people, keep up the fantastic work guys! best regards TKR Graphics

Store Using app Total reviews Average rating
TKR Graphics Ltd Over 1 year 1 5.0
5 / 5 Share
Sept. 14, 2023

We use Zakeke from few month now, we still have some works to make it perfect but already the system is working very well, i saw some comments that there is nobody to reply if you have a technical request , that is totaly wrong , we have full of the answers at our question . So in fact we are really happy about the system and the business that generated for us these last weeks .

Store Using app Total reviews Average rating
kinetik-adrenalink 11 months 3 3.7
Developer Reply

Hello and thank you for sharing your experience with us. We highly value our customers' opinions and make use of each feedback to improve the way we serve our clients every day. Your comment is one that confirm to us we’re doing the right job for your business, but we’re sorry that you left us a 1-star review, can we ask to kindly explain to us what went wrong with it? Feel free to reach our support team for further requests. Thank you

5 / 5 Share
Aug. 30, 2022

We've tried a number of product and print customisers over the years. This is the only one that hits the mark. So much thought has gone into Zakeke for both backend and frontend. Support is helpful, excellent and quick.

Store Using app Total reviews Average rating
The Artisan Press Store Over 4 years 4 5.0
5 / 5 Share
Aug. 3, 2022

Nach ersten kleinen tapsigen Erkundungsversuchen, wie die App und der Personalisierer genau funktionieren (was aber sicher eher auf meine mangelnden Englischkenntnissen zurück zu führen ist) - komme ich super mit der Anwendung klar und bin sehr glücklich mit den Optionen der App. Da ich immer die Möglichkeit einer Personalisierung anbiete, kann ich hiermit dem Kunden ein viel besseres und schnelleres Einkaufserlebnis bescheren. Ein GANZ großes Lob muss ich auch dem Support aussprechen: nicht nur, dass sie sehr schnell reagieren - sie sind sehr freundlich, hilfsbereit und liefern tolle Arbeit. Egal, wobei ich ein Problem hatte - sie haben mir direkt und unkompliziert geholfen! Dafür noch mal 5 Sterne und ein Plus :)

Store Using app Total reviews Average rating
Alles auf Anfang 3 days 9 5.0
1 / 5 Share
July 6, 2022

I looked at this app briefly, but after reading Zakeke's rude responses to other customer's complaints and the unclear billing practice, I have decided not to waste time or money here.

Store Using app Total reviews Average rating
Zeman Woodcrafts 2 minutes 5 4.0
Developer Reply

Hi, thank you for your feedback, we're very sorry for your 1-star review. We really care about our customers and we take complaints very seriously. We see you installed and uninstalled the app in 3 minutes, even before starting a free trial. Would really appreciate it if you could tell us what issue you had with billing since you are supposed not to have received any bill. Happy to investigate and provide you with details if anything went wrong. UPDATE: we see now your comment when you have uninstalled the app. Apparently, the problem is the phrase when you install the app that says "charged up to $ 5000 for 30 days". For Zakeke you pay a transaction fee of up to 1.9% on orders received through our app. That sentence explains that, regardless of the fees due, these will never be higher than 5,000 USD/month, i.e. if you sell customized products for 1,000,000 USD/month, however you will pay Zakeke 5k USD instead of 19k! That is meant to be a protection for you. Hope this clears things up.

5 / 5 Share
June 20, 2022

This is such an excellent customization App! Very user-friendly and customer support is awesome. 10/10 would recommend!

Store Using app Total reviews Average rating
Luxury Design Living 5 months 1 5.0
5 / 5 Share
June 8, 2022

I don't normally leave reviews unless I am blown away by a person going above and beyond for me. In this case, Nicola went to the moon and back helping me make my store better and providing the best customer service imaginable. This app is fantastic and Nicola represents the best support you could ever ask for. Thank you so much for everything!

Store Using app Total reviews Average rating
ThePhoneCasePlace.com Over 1 year 4 4.0
5 / 5 Share
Oct. 8, 2021

Cette application est hyper efficace. Les nombreuses options pour paramétrer ZAKEKE selon vos besoins et envie sont indéniablement l'un des points forts. Le support technique est très réactif, bravo !

Store Using app Total reviews Average rating
Alice b. 7 days 3 5.0
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