Zakeke ‑ Customizer 2D & 3D
All reviews
I use Zakeke to create a 3D Guitar Configurator that enables my customer to preview and build their dream guitar. This helps me get rid of numerous back and forth mails with the customer to create custom renders, gives the customer real time preview with amazing features like dynamic weight and pricing. It really changed everything for us
Thank you for sharing your experience! We’re thrilled to hear that Zakeke helped you build a 3D Guitar Configurator that gives your customers the freedom to design and preview their dream guitar in real time. It’s especially rewarding to know that features like live preview, dynamic pricing, and weight calculation have helped reduce back-and-forth communication and streamline your workflow. This is exactly the kind of impact we aim for: making customization easier for both merchants and their customers.
Scelto tra tanti altri configuratori 3D, Zakeke è stato il migliore dopo settimane di valutazione, e ha portato i suoi frutti. È perfettamente integrato con i nostri modelli 3D già sviluppati, abbiamo dato la possibilità ai nostri clienti di mettere mano al prodotto, riducendo costi di personale e tempo di produzione. È una scelta estremamente vantaggiosa perché porta nuovi utenti al sito, rafforza l'immagine del nostro marchio e dà quel di più che non ci si aspetta da un'esperienza online. La sfida principale potrebbe essere il setup iniziale, ma grazie all'assistenza dedicata, abbiamo gestito tutto senza particolari sforzi. Lo consiglio vivamente a chiunque voglia migliorare l’esperienza di acquisto online con prodotti personalizzati.
Grazie davvero per questa recensione così completa e per il tempo che avete dedicato a condividere la vostra esperienza. Siamo molto felici che, dopo un’attenta valutazione tra diverse soluzioni, Zakeke si sia rivelato il configuratore 3D più adatto alle vostre esigenze. Sapere che l’integrazione con i vostri modelli 3D esistenti abbia portato benefici concreti, sia sul piano operativo sia nel miglioramento dell’esperienza online, è per noi particolarmente importante. Sappiamo che il setup iniziale può rappresentare una fase delicata, ed è proprio per questo che continuiamo a investire in aggiornamenti e miglioramenti costanti per renderlo sempre più semplice, guidato ed efficace, affiancando tutto questo con un supporto dedicato.
Very cool and complete app with great customer support.
We’re so glad to hear that you’re enjoying Zakeke and finding it both powerful and complete for your customization needs. Your kind words about our customer support are especially appreciated. Combining a comprehensive product with reliable, helpful assistance is a key part of the experience we want every merchant to have.
App works well. 3 stars because if you use Coreldraw, corel doesn't recognize the font when you import the svg. ( I did ask for help with this and they said it works fine with Illustraor etc..) This then causes a huge issue of figuring out what font was used. You can use Inkscape to figure it out but at that point I can do a layout way quicker. If they figured out the Corel issue this would be a great app. So to save my sanity I think I will be deleting it.
Thank you for your review; the honest opinions of our customers help us improve. Zakeke's ultimate goal is to help print providers automate and scale operations by generating print-ready files that require no further intervention for order fulfillment. Among the various formats, Zakeke generates an SVG file according to international standards, which all graphic software, including CorelDRAW, can read. CorelDRAW still reads the SVG file but doesn't identify the font used. The SVG standard includes the font name in quotes (e.g., "Adamina"), but CorelDRAW fails to recognize it, requiring manual font identification. While this is a limitation of CorelDRAW, we understand it impacts your operations. We will soon release a fix to remove the quotes in the SVG for CorelDRAW, ensuring the font is recognized automatically. ***UPDATE July 2024*** Fix released last July 8. There are no longer any compatibility issues with SVG outputs in CorelDraw.
The app is a development in the right direction. I´d like to have a live chat, the integrations need a bit more work than the current documentation is capable of explaining. It would be cool, to have a page for feature requests. The front end of Zakeke Customizer needs to undergo a small redesign, hopefully asap. It would be better if we had bigger buttons for the 2 main functions:´upload photo´ and ´add to cart´. Also a missing key function is to twist the print-area, so that clients who are uploading pics in horizontal format, would be able to twist the print area to horizontal or portrait. Im excited how the company envolves and if it will become a long term App that i will be using for my shop. Overall its recommendable, but you have to be technically versile as of now 14.11.2023.
Hello, thank you for your review and detailed feedback, it's highly appreciated. We'd like to highlight that the twist of the print area is one of the features coming up with the very next update. Also, regarding buttons and other front end details, we are currently working on a new revamped UI, totally customizable to meet these demands and support your growth. For any other doubt or issue, please contact us at [email protected], our team will gladly respond to your requests. Thanks again!
excellent app with excellent customer support. easily the best design tool on Shopify
Un po' difficile da configurare e sistemare con lo store, se ci fosse più documentazione e anche dei video più semplici sarebbe meglio
The program is great, and the features are excellent. The downside is that if something goes wrong with the app on the weekend, there is no customer service to get you back up and running. That's money lost until someone reaches out on Monday. On top of the monthly fee, the transaction fee adds up if you do a lot of sales.
Excellent after sales support. Comprehensive and helpful resolving an issue in our shopify environment.
Super Kundenservice und einzigartiger Konfigurator. Auch die Funktion der Sales Channel ist grossartig.
Exceptional support team, who were able to resolve my issues very quick. The app integrates perfectly into our store, is affordable and easy to use.
I recommend this app. The operation is good but the best is the customer service, Mattia helped me a lot with all the configuration
Thank you for your recommendation! We’re glad to hear that you’re happy with the app and, most of all, with the support you received during the configuration phase. A special thanks from Mattia for your kind words. We know that proper setup can make all the difference, so we’re very happy to hear that his help made the process easier for you.
Abbiamo provato diverse App di editing, Zakeke ha la qualità unica di rendere il lavoro VELOCE. L'aspetto estetico è poi il migliore in circolazione. La qualità però più importante è il servizio clienti, rapido, efficace, cordiale. Consigliata sotto tutti i punti di vista.
Wir nutzen Zakeke seit einem Jahr. Wir haben vorher viel getestet, aber Zakeke ist definitv der beste Konfigurator auf dem Markt. Man kann damit alles konfigurieren und wenn es Probleme mit dem Programm gibt, hilft ein super netter Support immer sehr schnell. Deshalb ganz klar 5 Sterne.
Amazing app, amazing support! So excited to implement my product using Zakeke as we're the first to innovate something like this inside our niche. Completely recommend !
Wir nutzen Zakeke seit Jahren für die Personalisierung unserer gesamten Produktpalette. Wir sind extrem zufrieden mit der Anwendung, sie erfüllt alle unsere Anwendungsgebiete und bietet sogar noch mehr. Absolute Empfehlung für alle Web-to-Print Shops jeder Größe. Toller Support, der innerhalb von Minuten die Antwort hat, die man verzweifelt selbst gesucht hat. Einfach klasse!
One of the best customization tools out there on Shopify, support team is really friendly and helpful. If you don´t know something you can even ask them and they will respond and give you tips. Many updates and new things coming in a good average time period.
We have been using Zakeke for our customized products at DoorFoto.com for over 2 years now. The software is easy to use and the support has been great when we needed it, but to be honest, we have only had to reach out to them once in the past 2 yrs and they fixed the issues within hours.
This app is by far the best customizer for your website, not only is it the best looking that we have used, but the support you receive from the developers is second to none, always quick to respond and want to hear any ideas you have for the future of the app's development, my kind of people, keep up the fantastic work guys! best regards TKR Graphics
We use Zakeke from few month now, we still have some works to make it perfect but already the system is working very well, i saw some comments that there is nobody to reply if you have a technical request , that is totaly wrong , we have full of the answers at our question . So in fact we are really happy about the system and the business that generated for us these last weeks .
Hello and thank you for sharing your experience with us. We highly value our customers' opinions and make use of each feedback to improve the way we serve our clients every day. Your comment is one that confirm to us we’re doing the right job for your business, but we’re sorry that you left us a 1-star review, can we ask to kindly explain to us what went wrong with it? Feel free to reach our support team for further requests. Thank you
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