All reviews

Rating Breakdown

  • 5
    78% (85 ratings)
  • 4
    9% (10 ratings)
  • 3
    5% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (8 ratings)
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5 / 5 Share

Sept. 14, 2021

I've been very happy with this custom designer app. It works really well, very user friendly and I have had almost no issues with it. Also, their support team responds quickly to inquiries. Would definitely recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Awesome app and a-lot of opportunity in it also really awesome support team! Helped me out with the 3D models and even more! Strongly recommend :)

Store

Allorn

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

Without a doubt the best product customizer on the market, we have used every other tool available on Shopify and this one has the best customer facing tool. Ken and Carlo have been fautless and very helpful. Thank you both very much!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2021

Hands down the best product customizer around. User friendly and flexible. Ready for print files. Superb assistance. Look no further and choose Zakeke

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

This is a good app if you're looking for an app that let's your customers create customized products on your website. Love it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

After a detailed research we chose Zakeke. The best choice we could have made! Simple and intuitive for both the seller and the user, the best value for money and above all professional and rapid assistance for the resolution of any problem. Highly recommended! Luca Landolux

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2021

Zakeke is a great app for any 3D customizable product. What's even better is that their customer service rep's are extremely knowledgable, responsive, and friendly. Their business development representative worked with me to identify my successes and concerns with Zakeke before connecting me with their 3D team. They personally adjusted my flawed 3D model and sent it back to me to ensure that it worked seamlessly across their platform. Although 3D projects can be cumbersome and tedious, Zakeke made the experience simple and flawless. Highly recommend Zakeke to anyone looking for great customization and excellent customer service.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2020

A great app is useless if you can't get it to work so a responsive support team is critical. The folks at Zakeke not only offer a valuable sales & marketing tool but more importantly, provide invaluable assistance to maximize its effectiveness. Although we just started using it we are going to implement this app in all of our sites. Fantastic product & highly recommend it.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

We use this a app for custom drinks and masks Shopify stores and it works like promoted. The support ist quick and helpfull and the features are all we need for a good user experience. With the 3d mode you have a nice feature to show the clients more.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

We're using Zakeke for our store to customize mug prints and other similar printed products. It's been the ultimate experience with all the features the App offers, especially the 3D preview, it's AMAZING!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2020

The app is very responsive and so is the staff. There are other apps that do the same thing on shopify. But where this app sets itself apart is the staff that supports it.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2020

I use this app to help my customers design their products and visualize it before checking out. Cart abandonment was reduce considerably and help me increase my revenue to 20%. This app also reduce our workload in terms of product designing and approval via email that takes a long process. Very useful app for a reasonable monthly rate. This app is highly recommended!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2020

The best customization app. Unfortunately, there aren't many apps that support the 3D preview and across them, the Zakeke has the best user experience and configuration flexibility. Also, they had good support who helped me with refunding when I accidentally missed my billing cycle expiration.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2020

This app will help me adapt my business to the needs of my customers now that we are living in a Covid-19 world.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

I really am loving this app so far! It is exactly what I was looking for to help with my website needs. I needed support with a few things and the support team was quick to help me with my needs and help with setup. I only wish I could figure out how to add templates because I keep getting error messages so maybe I'm doing something wrong but don't want to keep bothering support because the last couple of things were right in my face lol. Definitely give this app a try! This is my favorite app on my store!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2021

This app was exactly what i needed to customize our product - not just text but a list of symbols from a gallery. Update: The. Best. Customer/Technical Support Ever! seriously, they are so customer oriented. im so so happy with the team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

Great support - one product image wasn't rendering correctly and they custom made a solution for us. The app is very easy to use and exactly what we need to allow customers to customise their own products - so combine that with such phenomenal customer service and you have a real winning app. HIGHLY RECOMMEND!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2019

It gives my customers an awesome opportunity to make what they want, which they love to do! The program is customisable and easy to use for me and for my customers. An improvement to the team: the resolution is better on desktop than on mobile. But still worth 5 stars, great support aswell!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2019

We have been using the Product Customizer for about a year now. Fast, responsive customer support. Good app for the price. It works reliably.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Nicola and the team really go out their way to help. We've used this app for 6-12 months now and would be lost without it. Gives our customers brilliant flexibility within the shopify store.

Using app

Over 1 year

Total reviews

6

Average rating

4.3