All reviews

Rating Breakdown

  • 5
    74% (50 ratings)
  • 4
    7% (5 ratings)
  • 3
    7% (5 ratings)
  • 2
    3% (2 ratings)
  • 1
    7% (5 ratings)

Reviews with Text

  • 99% (66)
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5 / 5 Share

Nov. 30, 2019

We have been using the Product Customizer for about a year now. Fast, responsive customer support. Good app for the price. It works reliably.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Nicola and the team really go out their way to help. We've used this app for 6-12 months now and would be lost without it. Gives our customers brilliant flexibility within the shopify store.

Using app

10 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 6, 2019

Zakeke is simply the best app there is for product costumising. It simply works . I have downloaded other apps that was so difficult to configure and they were bugging at random times. However zakeke just get the job done which is what you need if you want to make money through your store

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

November 2019 - UPDATE The app is working properly. I just had an issue and Nicola fixed it in less than 20 mins from my request (today is BLACK FRIDAY). Really amazing support, thank you! Ok, I am dealing with this from months. I just casually played with the customizer as a user (front end) and I just discover it's not working again. I have a plus subscription, I bought the "remove background" add-on. I based some campaign on the fact that this tool was running and working, but, again, it's stuck. I cannot test it every day and maybe I am just really unlucky, but so far I cannot say it's a fully trustable app, above all if you want to invest money to promote this "web customization" service on your website. The app it's very cool, the design is the best, but I experienced too many issues here and there. The support it's always ready to help, but "front end" issues are too hard to catch for me, I appreciate the support when there is a back-end issue, but I am really disappointed about the fact that I discover only casually front end major issues. They never send an email or an alert when something is not working for front end users. I think this is unacceptable. I hope it will be more stable and consistent in time with its basic performances.

Using app

7 months

Total reviews

37

Average rating

3.3

5 / 5 Share

Sept. 24, 2019

Zakeke is by far the best product designer on the Shopify app store. It seamlessly integrates into your shop and allows you to create your own design templates for products with a 3D viewer or choose from some Print On Demand companies and drop ship products with ease. Zakeke support and developers are above the rest. The listen to our needs and make necessary adjustments to improve the application based on feedback. Highly recommended!

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

We love this app... Very easy to use... and you can setup your products quickly. Customer service is very fast to respond & Outstanding!!!!. They always provide help if needed and always improving the app. We have used other Customizer apps in the past and like this one best because the look is very professional, and the service is by far the BEST!!!... All in all, we highly recommend you try this app, and see for yourself.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2018

I have tried many of the interactive product designers in Shopify for personalizing our prints. They all fell short in some way. Zakeke has been relatively smooth to use but what really sets them apart is their customer service. Each time I have run into something they respond ASAP. When there have been features that they aren't currently offering, they have worked them into their timeline and kept me notified about when to expect them. Looking forward to rolling it out site wide.

Store

Run Ink

Using app

2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

March 27, 2018

Zakeke was our 3rd app to try to simplify our custom orders. I wish we would have tried it first, it works great. Highly recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2018

Really great app, so easy to install and setup. It's perfect! And the team is AWESOME! I do recommand this app.

Store

S Medio

Using app

14 days

Total reviews

16

Average rating

4.6

5 / 5 Share

Feb. 19, 2018

Amazing team and phenomenal support. The app is so intuitive and perfect for retailers seeking to add customization to their site.

Using app

7 days

Total reviews

2

Average rating

3.0