All reviews

Rating Breakdown

  • 5
    74% (50 ratings)
  • 4
    7% (5 ratings)
  • 3
    7% (5 ratings)
  • 2
    3% (2 ratings)
  • 1
    7% (5 ratings)

Reviews with Text

  • 99% (66)
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5 / 5 Share

Sept. 24, 2019

Zakeke is by far the best product designer on the Shopify app store. It seamlessly integrates into your shop and allows you to create your own design templates for products with a 3D viewer or choose from some Print On Demand companies and drop ship products with ease. Zakeke support and developers are above the rest. The listen to our needs and make necessary adjustments to improve the application based on feedback. Highly recommended!

Using app

10 months

Total reviews

8

Average rating

5.0

4 / 5 Share

Feb. 25, 2019

FUNCTION: The product does work well, albeit with some limitations. - It would be nice if we could select different printing methods for different variations of products. - One odd thing: Every time a customer customizes a product, the customized version gets added to our Shopify store as a new product. Not a big deal, but odd. Other than this, Zakeke has integrated very smoothly with our site, and the mobile-friendly version works very well, too. PRICE: It should be noted that .eps and .pdf support is paid extra; by default, the paid tool only supports .png and .jpg files. SUPPORT: Phenomenal customer support. Carlo has been excellent to work with, and Francesca in the help team normally gets back quickly to any concerns.

Using app

7 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the review :) Just one thing: we're forced to create a new product from a customized one because in Shopify every modified product is a new product. However, the new product is not shown in the store, only in the product list. And we have a guide to avoid it: https://zakeke.zendesk.com/hc/en-us/articles/360026363673-Hiding-customized-products-in-your-Shopify-catalog And we do it for our customers free of charge when requested :)

5 / 5 Share

Sept. 21, 2021

We love this app... Very easy to use... and you can setup your products quickly. Customer service is very fast to respond & Outstanding!!!!. They always provide help if needed and always improving the app. We have used other Customizer apps in the past and like this one best because the look is very professional, and the service is by far the BEST!!!... All in all, we highly recommend you try this app, and see for yourself.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2018

I have tried many of the interactive product designers in Shopify for personalizing our prints. They all fell short in some way. Zakeke has been relatively smooth to use but what really sets them apart is their customer service. Each time I have run into something they respond ASAP. When there have been features that they aren't currently offering, they have worked them into their timeline and kept me notified about when to expect them. Looking forward to rolling it out site wide.

Store

Run Ink

Using app

2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

March 27, 2018

Zakeke was our 3rd app to try to simplify our custom orders. I wish we would have tried it first, it works great. Highly recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2018

Really great app, so easy to install and setup. It's perfect! And the team is AWESOME! I do recommand this app.

Store

S Medio

Using app

14 days

Total reviews

16

Average rating

4.6

5 / 5 Share

Feb. 19, 2018

Amazing team and phenomenal support. The app is so intuitive and perfect for retailers seeking to add customization to their site.

Using app

7 days

Total reviews

2

Average rating

3.0