Zipchat AI Chatbot Product Rec for Shopify

Zipchat AI Chatbot Product Rec

Zipchat App | AI Chatbot for Sales & Support Automation

Rating

4.8

feedback

73

Reviews

chart

#1,016

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    4%
  • Less than a month
    30%
  • Less than a year
    59%
  • More than a year
    0%

Reviews Summary

Zipchat is highly praised by ecommerce merchants for its AI capabilities, ease of setup, personalized customer interactions, and efficient support. Users appreciate the bot's ability to provide accurate responses, increase customer trust, streamline support, and boost sales. The app is commended for its quick integration, user-friendly interface, and effectiveness in reducing customer emails. However, some users have mentioned issues with pricing and occasional bugs. Overall, Zipchat is recommended for businesses looking to enhance customer service and automate support.

Highlights

AI capabilities, personalized interactions, ease of setup
Efficient support, accurate responses
Streamlined support, increased sales
Quick integration, user-friendly interface
Pricing concerns, occasional bugs

Rating Breakdown

  • 5
    95% (69 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 11, 2024

Awesome app. Handles most customer enquiries even better than a live agent, focused on converting questions to sales, available 24/7. Super intuitive admin panel, great insights from the dashboard. The value it delivers exceeds the cost by far. Overall, we are very happy with zipchat!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés

Store

Gualap

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Quick and easy setup - you can start prompting conversations right away. What surprises most is that the bot doesn't sound like a bot and customers think they talk with real person which makes the experience more genuine. The bot can be easily educated on how to answer on more specific inquiries. Overall it can help you gain more trust in your customers and of course increase the sales.

Store

Oh!Good

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

We use Zipchat on many stores. Great product, easy UX and super fast to use. Every new store we launch we add Zipchat, takes like 10-15 minutes to set it up and works wonders. Great to convert users on the fence and automate support.

Using app

Less than a minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Been using Zipchat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Store

Helios

Using app

3 months

Total reviews

6

Average rating

5.0

All reviews

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