Zipchat AI Chatbot Product Rec
Zipchat App | AI Chatbot for Sales & Support Automation
Rating
4.8
feedback
73
chart
#1,016
Reviews Over Time
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Time spent using app
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Less than an hour
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Reviews Summary
Zipchat is highly praised by ecommerce merchants for its AI capabilities, ease of setup, personalized customer interactions, and efficient support. Users appreciate the bot's ability to provide accurate responses, increase customer trust, streamline support, and boost sales. The app is commended for its quick integration, user-friendly interface, and effectiveness in reducing customer emails. However, some users have mentioned issues with pricing and occasional bugs. Overall, Zipchat is recommended for businesses looking to enhance customer service and automate support.
Highlights
Rating Breakdown
All reviews
Nov. 11, 2024
Awesome app. Handles most customer enquiries even better than a live agent, focused on converting questions to sales, available 24/7. Super intuitive admin panel, great insights from the dashboard. The value it delivers exceeds the cost by far. Overall, we are very happy with zipchat!
Oct. 8, 2024
L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés
Oct. 2, 2024
Quick and easy setup - you can start prompting conversations right away. What surprises most is that the bot doesn't sound like a bot and customers think they talk with real person which makes the experience more genuine. The bot can be easily educated on how to answer on more specific inquiries. Overall it can help you gain more trust in your customers and of course increase the sales.
Sept. 29, 2024
We use Zipchat on many stores. Great product, easy UX and super fast to use. Every new store we launch we add Zipchat, takes like 10-15 minutes to set it up and works wonders. Great to convert users on the fence and automate support.
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