Zipchat AI Chat & AI Chatbot for Shopify

Zipchat AI Chat & AI Chatbot

AI Chatbot+ AI Chat to Automate Sales, Cart Recovery &...

Rating

4.8

feedback

146

Reviews

chart

#271

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    4%
  • Less than a month
    29%
  • Less than a year
    53%
  • More than a year
    3%

Reviews Summary

ZipChat has received mostly positive reviews from users who have found it to be a valuable tool for customer service and sales. Users have reported increased sales, decreased customer interactions, and efficient handling of inquiries. The AI capabilities have been praised for providing accurate and quick responses, with some users mentioning that it feels like having a 24/7 sales representative on their site. The setup process is described as easy, and the customer support team is highlighted for being responsive and helpful. However, there are a few negative reviews mentioning issues with deteriorating performance, slow and ineffective support, and concerns about pricing justification.

Highlights

Positive reviews highlight increased sales, efficient customer interactions, and accurate AI responses.
Users appreciate the ease of setup, responsive customer support, and feeling like they have a 24/7 sales representative on their site.
Negative reviews mention deteriorating performance, slow and ineffective support, and concerns about pricing justification.

Rating Breakdown

  • 5
    96% (140 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 99% (144)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 18, 2026

Wir sind absolut begeistert vom KI-Agenten von Zipchat! Der Sales Agent ist wirklich genial und hat unsere Website auf ein komplett neues Level gehoben. Seitdem er im Einsatz ist, werden Besucher viel gezielter abgeholt, Fragen sofort beantwortet und Interessenten deutlich effizienter durch den Funnel geführt. Was uns besonders beeindruckt: Extrem schnelle und präzise Antworten Klare Verkaufsführung ohne aufdringlich zu wirken Spürbar mehr qualifizierte Leads Deutlich höhere Conversion-Rate Der KI-Agent arbeitet wie ein echter Top-Sales-Mitarbeiter – nur rund um die Uhr verfügbar. Unsere Kunden fühlen sich sofort verstanden und professionell betreut. Für uns ist Zipchat ein echter Gamechanger im Online-Vertrieb. Wer seine Website nicht nur informativ, sondern verkaufsstark machen möchte, sollte diesen KI-Agenten unbedingt einsetzen. Absolute Empfehlung!

Store

PEAK

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Super easy to use and setup (do not tell anyone, particularly if you are agency =) ). Great results out of the box with very little intervention.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Great onboarding with the team thanks to Anel for the great explanations ! cant wait to work more with you guys

Store

For.me

Using app

--

Total reviews

22

Average rating

4.7

5 / 5 Share

Feb. 17, 2026

Great app for a fast and thriving e-commerce business. Zipchat takes a large portion of inbound queries from our customers, allowing our staff more time to process orders and deal with more challenging enquiries.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Works really good!

Using app

7 months

Total reviews

4

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more