Zipchat AI Chat & AI Chatbot
AI Chatbot+ AI Chat to Automate Sales, Cart Recovery &...
Rating
4.9
feedback
130
chart
#297
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
5%
-
Less than a month
34%
-
Less than a year
50%
-
More than a year
3%
Reviews Summary
ZipChat has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its efficient customer service, accurate AI responses, ease of use, and helpful support team. The AI chatbot is highlighted for its ability to engage with visitors naturally, recommend products, and improve conversion rates. Users appreciate the quick setup process, seamless integration, and the 24/7 availability of the chatbot. The app is described as a game-changer that saves time, increases sales, and enhances the overall customer experience. However, there are a few negative reviews mentioning deteriorating performance, inadequate customer support, and high pricing compared to the results delivered.
Highlights
Review RSS Feed
All reviews
Jan. 15, 2026
Facilissima da usare, potentissima e supporto di massimo livello. Tutto il customer care ringrazia e il team marketing ha un superpotere in più con le campagne!
Jan. 2, 2026
I've used ZipChat for a week and it has been terrific. The interaction with website visitors has been quick and accurate. We have the ability to take over the conversation with customers if needed. The onboarding call was excellent and I highly recommend taking the free Learn Agent Course offered by ZipChat. It helped us understand the most effective way to set up ZipChat to respond to customers. It is an excellent course. We've been searching for an "AI Shopping Assistant", and ZipChat is an excellent and affordable solution.
Dec. 31, 2025
Great app, great support. Love that they keep on adding new features like email AI!
Dec. 24, 2025
I absolutely love Zipchat.ai and I is really working wonderfully as I train the assistant! Responds realistically, in the tone of my business. I'm able to make corrections if there is anything I want to change and will help me focus on other things. Carlo, Alessandro, Jean, and the team at Zipchat have been exceptional at helping me through the processes. Great investment.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more