Zipchat AI Chat & AI Chatbot for Shopify

Zipchat AI Chat & AI Chatbot

Zipchat App | AI Chatbot + AI Chat Marketing For...

Rating

4.8

feedback

125

Reviews

chart

#311

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    5%
  • Less than a month
    32%
  • Less than a year
    50%
  • More than a year
    3%

Reviews Summary

The reviews for the Zipchat Shopify App are overwhelmingly positive, with users praising the app for its ease of use, effectiveness in handling customer inquiries, and the significant impact it has had on increasing conversions and sales. Customers appreciate the AI's accuracy in responses, the quick setup process, and the exceptional customer service provided by the Zipchat team. Many users highlight the app's ability to save time, improve customer experience, and act as a valuable tool for increasing sales. The AI's learning capabilities, integration with WhatsApp, and customizable features are also mentioned as key strengths of the app.

Highlights

Positive impact on conversions and sales
Ease of use and quick setup process
Exceptional customer service
AI accuracy in responses
Integration with WhatsApp

Rating Breakdown

  • 5
    94% (118 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (122)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Dec. 12, 2025

It initially performed well, then deteriorated to the point of being ineffective. Early on, it generated some sales, but for over a month and a half it has produced zero sales despite increased website traffic. Customer support is inadequate; a support ticket submitted several days ago received no response. The pricing is unjustified for the results delivered. At $49 per month, it should generate at least $150 in monthly sales to be considered worthwhile. Switching to another one.

Using app

--

Total reviews

4

Average rating

4.3

5 / 5 Share

Dec. 12, 2025

Excellente solution en place depuis quelques semaines et qui est véritablement un outil dont il nous serait difficile de nous passer, aussi bien en avant-vente qu'en après vente ! Super job

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Very good customer service, the app is very easy to use and helpful, bringing us more orders, and we also recommend it to our friends.

Store

Momomi

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Wonderful app! It saves a lot chunk of our time. Live saving before Christmas :) Love it!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I’ve been using Zipchat for my Shopify store since April 2024, and it has significantly reduced the time I spend on customer support. The AI handles most questions accurately and instantly, which has noticeably improved conversions. Setup was quick, and the interface is simple to use. Overall, Zipchat has become one of the most effective and reliable tools in my store’s workflow.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

All reviews

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