Zipchat AI Chat & AI Chatbot for Shopify

Zipchat AI Chat & AI Chatbot

Zipchat App | AI Chatbot + AI Chat Marketing For...

Rating

4.9

feedback

123

Reviews

chart

#355

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    5%
  • Less than a month
    33%
  • Less than a year
    50%
  • More than a year
    3%

Reviews Summary

Zipchat is highly praised by ecommerce merchants for its outstanding AI performance, seamless setup process, intuitive interface, and responsive customer support. Users appreciate the app's ability to engage visitors naturally, increase sales, and improve customer service. The AI chatbot is described as intelligent, efficient, and capable of learning and improving over time. The support team, particularly mentioned individuals like Alessandro, Carlo, and Luca, is commended for being quick, helpful, and dedicated to ensuring the success of the users. Overall, Zipchat is considered a game-changer that provides significant value and enhances communication needs for online stores.

Highlights

Outstanding AI performance and efficiency
Seamless setup process and intuitive interface
Responsive and dedicated customer support
Value for money and increased sales conversion
Continuous learning and improvement of the AI

Rating Breakdown

  • 5
    95% (117 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (120)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

Very good customer service, the app is very easy to use and helpful, bringing us more orders, and we also recommend it to our friends.

Store

Momomi

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Wonderful app! It saves a lot chunk of our time. Live saving before Christmas :) Love it!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I’ve been using Zipchat for my Shopify store since April 2024, and it has significantly reduced the time I spend on customer support. The AI handles most questions accurately and instantly, which has noticeably improved conversions. Setup was quick, and the interface is simple to use. Overall, Zipchat has become one of the most effective and reliable tools in my store’s workflow.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

They were very helpful. They resolved a request I had without any problems. It was a most useful application. I would also like to thank Alessandro very much.

Using app

10 days

Total reviews

2

Average rating

5.0

All reviews

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