Zipchat AI Chatbot & Live Chat
AI Chatbot+ AI Chat to Automate Sales, Cart Recovery &...
Rating
4.7
feedback
150
chart
#339
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
4%
-
Less than a month
29%
-
Less than a year
55%
-
More than a year
3%
Reviews Summary
Zipchat is a highly praised app by many users for its user-friendly interface, ease of implementation, and continuous addition of useful features. Users appreciate the quick setup process and the AI's ability to engage visitors effectively, answer questions, and lead them through the sales funnel efficiently. The app has been described as a game-changer in online sales, providing clear sales guidance without being pushy and significantly increasing qualified leads and conversion rates. However, some users have experienced challenges with the AI's responses, especially in niche shops, where potential customers may be deterred by inaccurate or random suggestions. Support for customization and response corrections has been mentioned as an area needing improvement, with some users expressing frustration over the limited text field for accommodating instructions.
Highlights
Review RSS Feed
All reviews
March 30, 2026
Zipchat has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. They are constantly adding new features. I'd like to say we will be using this agent for a long time!
March 26, 2026
I am extremely disappointed with the marketing tactics of this app. I have received 6 emails in a single week despite never subscribing to their list. Even worse, there is no 'Unsubscribe' link in their emails, which is a direct violation of anti-spam regulations. I have replied twice asking to be removed, but the emails keep coming. If you value your inbox and professional boundaries, stay away. A company that doesn't respect your 'no' won't respect your data or your store probably.
March 19, 2026
Sehr gutes Tool, sehr empfehlenswert. Beantwortet alle Kundenanfragen wirklich perfekt und verkauft nebenbei auch sehr gut.
Using app
6 months
Total reviews
4
Average rating
5.0
March 18, 2026
Werkt erg goed, we hebben onze klantcases sterk kunnen reduceren door goede implementatie van de AI chatbot. Werkt ook voor woocommerce.
March 3, 2026
Zipchat is user friendly, easy to understand and simple to implement. We were live with 3 brands in less then a day. Up to speed: They add new features that are actually useful quite often. It's really worth to check the changelogs. I definitely recommend it Zipchat!
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