Zipchat AI Chatbot+Whatsapp AI for Shopify

Zipchat AI Chatbot+Whatsapp AI

Zipchat App | AI Chatbot + AI WhatsApp Marketing For...

Rating

4.8

feedback

97

Reviews

chart

#678

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    4%
  • Less than a month
    31%
  • Less than a year
    57%
  • More than a year
    1%

Reviews Summary

The reviews for ZipChat AI on Shopify are overwhelmingly positive, with users praising its efficiency, ease of setup, natural-sounding responses, and ability to improve customer engagement and conversions. Many users highlight the quick response time, 24/7 availability, and smart AI that understands a wide range of questions. The built-in analytics tools and customizable responses are also appreciated. Customer support is consistently mentioned as helpful and responsive, making the overall experience seamless and efficient. Users note that ZipChat AI has significantly improved their customer service experience and saved time on handling inquiries, leading to increased sales and customer satisfaction.

Highlights

Efficiency, ease of setup, and natural-sounding responses
Improved customer engagement and conversions
Quick response time and 24/7 availability
Smart AI with wide understanding of questions
Helpful and responsive customer support

Rating Breakdown

  • 5
    93% (90 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 18, 2025

spammed me by sending me an email not to use their competition. After I recently signed up for their competitor. Stalkerish marketing at its finest. Couldn't care less if they actually offer a good product, I can't recommend a company that uses shady marketing practices. I can only imagine what they'd actually be doing with my data if I used them...

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to share your thoughts. To clarify, no one on our team “spammed” you. What happened is that one of our sales reps came across your store, thought it looked great, noticed you were using another product, and reached out to the publicly listed email to start a conversation. That’s not shady — that’s exactly what good outreach looks like. We always aim to be respectful, direct, and relevant. As for Zipchat itself: this review doesn’t reflect the actual product or experience we provide, which is what this platform is meant to showcase. Zipchat is trusted and loved by thousands of users, and we take data privacy extremely seriously. Security is not just a priority — it’s a fundamental part of how we operate. We stand by our product and our approach, and we’re confident that anyone who tries Zipchat for what it truly is will see the difference. — The Zipchat Team

5 / 5 Share

April 2, 2025

very efficient. i like it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

Zipchat AI has been a great addition to our business. It’s incredibly responsive, sounds natural and human, and does a fantastic job recommending products to our customers. Training the bot was surprisingly easy, and the customer support team has been nothing but helpful. Highly recommend!

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 5, 2025

Très bon service à la clientèle et excellant produit!

Using app

23 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2025

I started using ZipChat AI to handle customer inquiries on my Shopify store, and I’m beyond impressed with the results. Setting it up was incredibly easy, and within minutes, it was already handling questions and engaging with visitors in a natural, human-like way. One of the biggest benefits I’ve noticed is the instant response time—customers no longer have to wait for answers, which has significantly improved engagement and even led to more conversions. The AI is surprisingly smart, understanding a wide range of questions and providing accurate, helpful responses. I also love the built-in analytics tools, which help me track conversations and see where I can improve my store’s customer experience. Plus, the chatbot runs 24/7, meaning I never miss a potential sale, even outside business hours. Overall, ZipChat AI has made a huge difference in how I manage customer interactions. It’s reliable, user-friendly, and truly makes running an online store easier. If you’re looking for a Shopify chatbot that actually works, I highly recommend giving it a try!

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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