Zipchat AI Chatbot+Whatsapp AI for Shopify

Zipchat AI Chatbot+Whatsapp AI

Zipchat App | AI Chatbot + AI WhatsApp Marketing For...

Rating

4.9

feedback

107

Reviews

chart

#572

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    5%
  • Less than a month
    31%
  • Less than a year
    52%
  • More than a year
    2%

Reviews Summary

Zipchat AI Chatbot+ has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Customers praise the app for its effectiveness in increasing sales, improving customer service, and providing a seamless experience. The AI chatbot is highlighted for its natural interactions, accurate responses, and ability to handle inquiries efficiently. Users appreciate the easy setup process, intuitive platform, and the support provided by the Zipchat team. The app is described as a game-changer that streamlines customer communication, boosts sales through WhatsApp campaigns, and enhances overall customer satisfaction. However, there was one negative review mentioning concerns about the marketing practices of the company.

Highlights

Positive feedback on increasing sales and improving customer service
Efficiency and effectiveness of the AI chatbot
Ease of setup and intuitive platform
Positive comments on the support provided by the Zipchat team
One negative review mentioning concerns about marketing practices

Rating Breakdown

  • 5
    94% (101 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 100% (107)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 5, 2025

Customer service seems great i cant wait to see my sales increase!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2025

Zipchat has been a game-changer for our store. The AI chat engages visitors naturally and helped us close multiple sales we would’ve otherwise missed. Easy to set up, smart, and effective—feels like having a 24/7 sales rep on our site. Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

We're really happy with Zipchat. The platform is super intuitive and efficient — it’s been a game-changer for our customer service and marketing automations. But what really makes the difference is the team behind it: helpful, fast, and genuinely kind. They've been incredibly supportive whenever we've had questions or needed help. It's a pleasure to work with people who care so much about their product and their clients. Highly recommended!

Store

Kuori

Using app

3 months

Total reviews

13

Average rating

5.0

5 / 5 Share

June 30, 2025

Makes me more money than it costs, this makes it a no brainer. The longer I use it the better it gets. Customers often think my operator is a human. Just set it up correctly and it is very impressive to see the conversations it has with my customers. Like AI, it is getting smarter and better ever day. Totally recommend.

Using app

About 1 month

Total reviews

29

Average rating

4.8

5 / 5 Share

June 25, 2025

This app is a game-changer! I didn't think it would be nearly as robust as it is but I can tell you with some very basic training and corrections, it has become such a go-to not only for people visiting out site but I even have one of our team members use it to ask questions when customers or influencers contact her directly. I can't wait to see what other features I can utilize but for now, I am beyond pleased with my experience and highly recommend Zipchat!

Using app

8 days

Total reviews

3

Average rating

5.0

All reviews

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