Zipchat AI Chatbot+Whatsapp AI
Zipchat App | AI Chatbot for Sales & Support Automation
Rating
4.8
feedback
82
chart
#922
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
6%
-
Less than a month
30%
-
Less than a year
60%
-
More than a year
0%
Reviews Summary
The ZipChat Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its efficient AI chatbot that handles customer inquiries 24/7, reduces operational costs by automating support, and increases conversion rates. The app is commended for its easy setup, intuitive admin panel, personalized responses, and seamless integration into businesses. Customers appreciate that the chatbot sounds human-like, provides genuine interactions, and can be easily trained to address specific inquiries. The support team behind ZipChat is highly responsive and helpful, offering quick assistance and customization options to tailor the bot to unique business needs. However, some users have mentioned minor issues such as bugs and high costs, but these are overshadowed by the app's overall effectiveness in improving customer service and driving sales.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
Out of the thousands of apps in the Shopify App Store, this is definitely one of the best! We have been using Zipchat for over a year now, and there’s absolutely nothing to complain about. Plus, their customer service is incredibly fast and helpful whenever you need anything. Thank you, Zipchat team—you make our lives so much easier every single day!
Dec. 17, 2024
We use Zipchat for our brand, and it’s been a game-changer. The tool is super intuitive, with a quick and easy setup. It’s perfect for converting hesitant visitors and automating customer support, delivering excellent results every time.
Dec. 15, 2024
Honest review, I uses Zipchat AI easy to setup it takes all the available data from shop and make it organize to answer the customers questions perfectly without the need of Actual customer support team, apart from this you can upload multiple type documents to train AI for more information. Highly recommend
Dec. 10, 2024
Molto positiva, le interazioni con i clienti sono numerose e tutte con feedback positivi. La utilizziamo nella fascia oraria serale e nei week in cui non abbiamo copertura del servizio clienti. I clienti sono molto contenti della qualità del servizio. Occorre allenare AI a fornire le risposte corrette e aggiornate, ma è una attività che richiede poco tempo se svolta regolarmente ogni giorno.
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