Zipchat AI Chatbot & Live Chat for Shopify

Zipchat AI Chatbot & Live Chat

AI chatbot, AI Chat for Sales & Support, all channels...
Rating
4.8
Feedback
177
Reviews
Chart
#430
Shopify

All reviews

5 / 5 Share
May 15, 2026

esperienza ottima e servizio eccellente!

Store Using app Total reviews Average rating
Cura della Scarpa Over 1 year 1 5.0
Developer Reply

Grazie mille! Ci avete fatti felici 🙌

5 / 5 Share
May 13, 2026

Onboarding with Zipchat was easy and very helpful.

Store Using app Total reviews Average rating
wellnesssolutionsstore 7 days 1 5.0
Developer Reply

Thanks a lot! Smooth onboarding is exactly what we aim for. Glad it delivered! 🙏

5 / 5 Share
May 13, 2026

Molto funzionale e intuitiva da impostare. Efficiente nella risposta al cliente

Store Using app Total reviews Average rating
Caleffi About 1 year 2 5.0
Developer Reply

Grazie mille! Funzionale, intuitiva ed efficiente: proprio il combo che ci piace sentire 🙌

5 / 5 Share
May 13, 2026

Our team was initially skeptical about chatbots in general, but we decided to give ZipChat a try, and it has exceeded our expectations! It's not your typical chatbot. As e-commerce owners, we have full control over the responses and the training materials for the agent. Even better, it actually drives sales! Our customers are very satisfied with the quality of the service. Additionally, ZipChat's support is excellent. We can definitely recommend this product!

Store Using app Total reviews Average rating
HotFarm 3 months 1 5.0
Developer Reply

Thanks so much for giving us a shot despite the skepticism! Going from "not sure about chatbots" to "it actually drives sales" is our favorite kind of turnaround. Love that you and your customers are happy. Thanks for recommending us! 🙏

5 / 5 Share
May 12, 2026

Zipchat has been a real golden nugget for our store. The AI chat genuinely helps customers find the right products, and it's quickly become a key part of how shoppers navigate our site. Beyond the product, the team is incredibly helpful. A special thanks to Alessandro, looking forward to expanding our use of Zipchat together. Highly recommended.

Store Using app Total reviews Average rating
Sentir Parfum About 2 months 8 4.4
Developer Reply

Thank you so much! "Golden nugget" might be our new favorite compliment. Thrilled it's helping your shoppers find exactly what they need, and Alessandro will be glad to hear the shoutout. Excited to keep growing together! 🙏

5 / 5 Share
May 11, 2026

Store Using app Total reviews Average rating
Shalamar Nurseries & Landscapers About 1 month 6 5.0
Developer Reply

:)

5 / 5 Share
May 11, 2026

ZipChat AI is one of the more impressive AI Chatbots on the the market! Setup was incredibly fast with a guided walk through and no coding required. The AI immediately learned our product catalog and handles customer questions in a way that actually sounds human, guiding shoppers right to checkout. What sets ZipChat apart is that it doesn't just answer questions — it sells. It proactively engages visitors, recovers abandoned carts, and recommends the right products based on browsing behavior. Conversions have noticeably improved since going live. The support team is amazing. They are responsive, knowledgeable, and genuinely invested in our store's success. If you're running an ecommerce store and not using ZipChat yet, you're leaving money on the table. Highly recommend!

Store Using app Total reviews Average rating
Robert Allen Design About 2 months 3 5.0
Developer Reply

Thanks so much for the incredible review! Fast setup, human-sounding replies, more conversions... you basically listed all our favorite things. And we love that you felt the support team's invested in your success, because we really are. "Leaving money on the table" should honestly be our tagline! 🙏

5 / 5 Share
May 1, 2026

Zipchat is a fantastic solution for ecommerce operators. The interface is clean and easy to use, especially when compared to other alternatives in the App Store. The support documentation is strong and ready to be integrated into other LLM solutions to create your prompt and teach you how to use the app. If you take the time to learn how to set up everything and write and tweak the prompts for the AI chatbot to use, it becomes an invaluable asset to your business and to your tech stack. You just need to be careful when creating the prompts so the chatbot does not waste AI replies that are left unanswered and that consume your monthly quota of AI replies. Highly recommended and a no-brainer for any Shopify store, in my opinion.

Store Using app Total reviews Average rating
ChokeSports About 2 months 20 4.8
Developer Reply

Thanks so much for the detailed review! Love that the clean interface and docs stood out, and that you've dug into the prompt-tweaking side of things. Smart tip on managing replies too, that kind of insight helps other store owners get the most out of it. Highly appreciated, and glad it's earned a spot in your tech stack! 🙏

5 / 5 Share
April 13, 2026

Store Using app Total reviews Average rating
Zumba wear canada 14 days 1 5.0
Developer Reply

:)

5 / 5 Share
April 2, 2026

ZipChat is getting better and adapting to clients' needs. The support has been very good and has helped us tailor the product to support the client's questions and recoup valuable time, which our team would have personally spent their time answering We have seen excellent progress in the short time we have been using ZipChat

Store Using app Total reviews Average rating
Developer Reply

Thanks so much! Love that ZipChat is already giving your team valuable time back, and that the support helped tailor it to fit your needs. Excited for you to see even more progress as you go. Appreciate you! 🙏

5 / 5 Share
March 30, 2026

Zipchat has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. They are constantly adding new features. I'd like to say we will be using this agent for a long time!

Store Using app Total reviews Average rating
Magswitch Technologies Almost 2 years 3 5.0
Developer Reply

Thanks so much! Fast, accurate, and always evolving... that's exactly what we're going for. Here's to a long road ahead together! 🙏

5 / 5 Share
March 19, 2026

Sehr gutes Tool, sehr empfehlenswert. Beantwortet alle Kundenanfragen wirklich perfekt und verkauft nebenbei auch sehr gut.

Store Using app Total reviews Average rating
Developer Reply

Vielen Dank! Kundenanfragen beantworten und nebenbei verkaufen... genau so soll es sein. Freut uns riesig! 🙌

5 / 5 Share
March 18, 2026

Werkt erg goed, we hebben onze klantcases sterk kunnen reduceren door goede implementatie van de AI chatbot. Werkt ook voor woocommerce.

Store Using app Total reviews Average rating
LedsMove 2 months 5 5.0
Developer Reply

Hartelijk dank! Mooi om te horen dat jullie klantcases flink omlaag konden door een slimme implementatie. En ja, fijn dat ook WooCommerce soepel meedraait! 🙌

5 / 5 Share
March 3, 2026

Zipchat is user friendly, easy to understand and simple to implement. We were live with 3 brands in less then a day. Up to speed: They add new features that are actually useful quite often. It's really worth to check the changelogs. I definitely recommend it Zipchat!

Store Using app Total reviews Average rating
QLEVR 3 months 4 5.0
Developer Reply

Thanks so much! Three brands live in under a day is seriously impressive, love to hear it. And great shout on the changelogs, we work hard to make those new features genuinely useful. Thanks for recommending us! 🙏

5 / 5 Share
Feb. 18, 2026

Wir sind absolut begeistert vom KI-Agenten von Zipchat! Der Sales Agent ist wirklich genial und hat unsere Website auf ein komplett neues Level gehoben. Seitdem er im Einsatz ist, werden Besucher viel gezielter abgeholt, Fragen sofort beantwortet und Interessenten deutlich effizienter durch den Funnel geführt. Was uns besonders beeindruckt: Extrem schnelle und präzise Antworten Klare Verkaufsführung ohne aufdringlich zu wirken Spürbar mehr qualifizierte Leads Deutlich höhere Conversion-Rate Der KI-Agent arbeitet wie ein echter Top-Sales-Mitarbeiter – nur rund um die Uhr verfügbar. Unsere Kunden fühlen sich sofort verstanden und professionell betreut. Für uns ist Zipchat ein echter Gamechanger im Online-Vertrieb. Wer seine Website nicht nur informativ, sondern verkaufsstark machen möchte, sollte diesen KI-Agenten unbedingt einsetzen. Absolute Empfehlung!

Store Using app Total reviews Average rating
PEAK 15 days 15 5.0
Developer Reply

Vielen Dank für diese begeisterte Bewertung! Ein KI-Agent, der wie ein Top-Verkäufer arbeitet, nur eben rund um die Uhr... genau das ist das Ziel. Mehr qualifizierte Leads, höhere Conversion und Kunden, die sich verstanden fühlen: besser geht's kaum. "Gamechanger" hören wir natürlich besonders gern! 🙌

5 / 5 Share
Feb. 17, 2026

Super easy to use and setup (do not tell anyone, particularly if you are agency =) ). Great results out of the box with very little intervention.

Store Using app Total reviews Average rating
Nest Baby Shop 3 months 1 5.0
Developer Reply

Haha, your secret's safe with us! 🤫 Love that it delivered great results right out of the box with barely any effort. That's exactly how it should be! 🙌

5 / 5 Share
Feb. 17, 2026

Great onboarding with the team thanks to Anel for the great explanations ! cant wait to work more with you guys

Store Using app Total reviews Average rating
For.me 1 day 26 4.6
5 / 5 Share
Feb. 17, 2026

Great app for a fast and thriving e-commerce business. Zipchat takes a large portion of inbound queries from our customers, allowing our staff more time to process orders and deal with more challenging enquiries.

Store Using app Total reviews Average rating
Finnmark Sauna 4 months 2 5.0
5 / 5 Share
Feb. 16, 2026

Works really good!

Store Using app Total reviews Average rating
The Pigment 7 months 4 5.0
5 / 5 Share
Feb. 13, 2026

A very functional chatbot with a backend that is easy to use, intuitive, and well-designed. The interface makes it simple to manage settings and workflows, even for users without technical experience. Overall, it’s a reliable and efficient solution for streamlining communication and automation

Store Using app Total reviews Average rating
Conte' Scarpe e Moda 7 months 4 5.0
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