Zipchat AI Chat & AI Chatbot
AI Chatbot+ AI Chat to Automate Sales, Cart Recovery &...
Rating
4.8
feedback
146
chart
#271
All reviews
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Oct. 2, 2024
Quick and easy setup - you can start prompting conversations right away. What surprises most is that the bot doesn't sound like a bot and customers think they talk with real person which makes the experience more genuine. The bot can be easily educated on how to answer on more specific inquiries. Overall it can help you gain more trust in your customers and of course increase the sales.
Sept. 29, 2024
We use Zipchat on many stores. Great product, easy UX and super fast to use. Every new store we launch we add Zipchat, takes like 10-15 minutes to set it up and works wonders. Great to convert users on the fence and automate support.
Sept. 29, 2024
Been using Zipchat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended
Sept. 27, 2024
I have tested many, quite a few in fact, and I am currently in the testing phase. However, I must say that I am extremely impressed by the performance and the availability of support. Nowadays, this level of service is very rare, if not non-existent, and often you come across incompetence. This has been a refreshing experience!
Sept. 25, 2024
Zip Chat is simply amazing! It's incredibly easy to set up, and it seamlessly integrates into my business. What’s even better is that my customers have started complimenting the AI chatbot itself, which is something I didn’t expect. It handles inquiries smoothly and provides such a personalized experience that people think they’re chatting with a real person. It's really helped streamline customer support and get more orders in!
Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!
Sept. 25, 2024
Amazing AI Chatbot, great for sales and support. The team is super helpful, we customized it for a special use case I needed and the process took only 15 minutes. Highly recommended
Thanks a lot!
Sept. 23, 2024
Really cool, very innovative. It's awesome seeing how the AI learns, and really helpful features on the back end that allow you to refine the chat. I am curious to see how it develops and serves our business, but so far very impressed!
Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!
Sept. 20, 2024
Great app to automate support in multiple languages and dialect. The AI doesn’t hallucinates like it does in all the other apps we tried. Recommended.
Sept. 18, 2024
Great AI chat and amazing support. Thanks ZipChat!
Thanks a lot for your review!
Sept. 10, 2024
Great support, great app. I just installed and I'm already impressed. 100% recommend.
Thanks, we really appreciate your review.
July 2, 2024
Zipchat turned out to be great for us. Of the different AI chatbots I have tested, this one seems to most often provide the most appropriate responses I want without the need for input. It really helped us reduce the amount of customer emails we were receiving and provide relevant information to increase the conversion rate. Also, the ability to have proactive chat is really interesting.
Hello There, Thank you for your positive feedback! All the Best, Zipchat AI - Support Team
July 2, 2024
ZipChat has increased the CX of our business! I'm using Zipchat in 6 stores and only pay for 1 subscription. Easy to set up and convenient!
Hello There, Thank you for your positive feedback! We are super happy we are providing you value. All the Best, Zipchat AI - Support Team
June 23, 2024
Zipchat has been great for us so far. Out of the many AI Chatbots I've tested this one seems to provide the the most appropriate replies that I would want majority of the time without input. It has really helped in reducing the amount of customer emails we would receive.
Hello There, Thank you for your positive feedback! We're thrilled to hear that you find our app to be the best in its category. Our team works hard to make sure that our features are user-friendly and effective. All the Best, Zipchat AI - Support Team
June 20, 2024
completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend
Hello There, Thank you for your positive feedback! We're super excited that we could transform your business. Our team works hard to make sure that our features are user-friendly and effective. All the Best, Zipchat AI - Support Team
June 18, 2024
Great support, product is solid and the price is right. All around great experience and value!
Hello There, Thank you for your positive feedback! Our team works hard to make sure that our features are user-friendly and effective. All the Best, Zipchat AI - Support Team
June 17, 2024
L'impostazione è semplice e i risultati sono davvero smart. Le risposte sono veloci e dettagliate, ti permette di avere una reattività 7/24. Con la possibilità di recuperare i contatti degli utenti puoi approfondire e assisterli anche in un secondo momento direttamente.
Grazie mille per il feedback positivo! Siamo contenti che quello che stiamo costruendo sia di vostro gradimento. Il team sta lavorando giorno e notte per implementare nuove funzioni, siamo sicuri che vi piaceranno. A presto, Zipchat AI - Support Team
June 14, 2024
This AI-chat is incredibly responsive and efficient, addressing the queries in real-time. I recommend using it in e-commerce because the chat guides the customers by addressing all their needs to make the purchasing process easier. I appreciate the accuracy of the replies given to customers, which you can also personalize. The support service is excellent.
Thank you for your review! New features coming soon :)
June 14, 2024
Ero molto restio sul fatto che ZipChat potesse effettivamente aiutarci nella gestione delle domande dei clienti del nostro e-commerce e invece mi sono dovuto ricredere. Riesce a gestire le domande, dare risposte utili e sensate e c'è eventualmente la possibilità di modificare le risposte per le chat successive. Ottimo lavoro!
Grazie mille 🙏 Siamo contenti che il prodotto sia al di sopra delle aspettative. Continueremo a migliorarlo per aiutare sempre più brands.
June 13, 2024
ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!
Hello There, Thank you for your positive feedback! We're thrilled to hear that you find our app very helpful. Our support team does its best to be always helpful, fast and on point while our tech team works hard to make sure that our features are user-friendly and effective. All the Best, Zipchat AI - Support Team
June 12, 2024
One of our hot apps, we've been using Zipchat for over months. Customer engagement is fantastic, conversion rate is very high. The support team is incredibly helpful.
Thanks a lot, really appreciated 🙏