Zipchat AI Chatbot & Live Chat for Shopify

Zipchat AI Chatbot & Live Chat

AI chatbot, AI Chat for Sales & Support, all channels...
Rating
4.8
Feedback
177
Reviews
Chart
#430
Shopify

All reviews

5 / 5 Share
Jan. 6, 2025

Very good app ! Usefull and powerful !

Store Using app Total reviews Average rating
Lilly Skin About 1 year 4 5.0
5 / 5 Share
Jan. 2, 2025

This software is truly amazing and I highly recommend using it. You’re beyond foolish if you choose not to. We were using shopify inbox before and the amount of time energy and effort that my staff had to put in to get sales was a lot. With Zipchat Ai all that stress and worry is gone. It’s very easy to use, the team over there is incredibly helpful. 10/10 would recommend for any site especially one that gets a decent amount of traffic.

Store Using app Total reviews Average rating
ShopZazaDelivery.com About 2 months 4 3.3
5 / 5 Share
Nov. 13, 2025

Installazione super veloce. Interfaccia facile e intuitiva. Possibilità di tracciare gli ordini provenienti dalla chat. Rispetta le indicazioni con molta precisione. Attiva da pochi giorni nel mio ecommerce ma questo è.

Store Using app Total reviews Average rating
Imballaggi360.com 11 months 3 4.3
5 / 5 Share
Dec. 19, 2024

Out of the thousands of apps in the Shopify App Store, this is definitely one of the best! We have been using Zipchat for over a year now, and there’s absolutely nothing to complain about. Plus, their customer service is incredibly fast and helpful whenever you need anything. Thank you, Zipchat team—you make our lives so much easier every single day!

Store Using app Total reviews Average rating
Highclere Castle Gin EU About 1 year 4 5.0
5 / 5 Share
Dec. 17, 2024

We use Zipchat for our brand, and it’s been a game-changer. The tool is super intuitive, with a quick and easy setup. It’s perfect for converting hesitant visitors and automating customer support, delivering excellent results every time.

Store Using app Total reviews Average rating
northendshop 11 days 1 5.0
5 / 5 Share
Dec. 15, 2024

Honest review, I uses Zipchat AI easy to setup it takes all the available data from shop and make it organize to answer the customers questions perfectly without the need of Actual customer support team, apart from this you can upload multiple type documents to train AI for more information. Highly recommend

Store Using app Total reviews Average rating
Seoul Oasis About 11 hours 3 5.0
5 / 5 Share
Dec. 10, 2024

Molto positiva, le interazioni con i clienti sono numerose e tutte con feedback positivi. La utilizziamo nella fascia oraria serale e nei week in cui non abbiamo copertura del servizio clienti. I clienti sono molto contenti della qualità del servizio. Occorre allenare AI a fornire le risposte corrette e aggiornate, ma è una attività che richiede poco tempo se svolta regolarmente ogni giorno.

Store Using app Total reviews Average rating
Barò Cosmetics 7 months 8 4.9
5 / 5 Share
Dec. 4, 2024

Good ChatBot

Store Using app Total reviews Average rating
SpeedVolt 6 months 2 5.0
5 / 5 Share
Dec. 3, 2024

I tried many different AI chats, but nothing came close to this. The support is super fast and friendly. This AI chat app does everything that a CS can do but even better because you don't need to micromanage it lol. Just feed it the correct data and that is all. Highly recommend!

Store Using app Total reviews Average rating
GOBLIZZ 7 minutes 11 5.0
5 / 5 Share
Dec. 3, 2024

Easy setup, immediately crawled my website. Now the bot is answering 24/7. I fired some of my support agents which cut my operational costs. For only $50, its honestly a steal. I recommend it to all shopify owners who value their money and want to provide better customer support. Also, the support is great, they promptly answered my questions. 10/10 recommended!

Store Using app Total reviews Average rating
Warrior Willpower 22 days 4 5.0
5 / 5 Share
Nov. 27, 2024

A prompt feedback from the app manager would be helpful.

Store Using app Total reviews Average rating
Kuvings Deutschland 9 months 12 5.0
5 / 5 Share
Nov. 11, 2024

Awesome app. Handles most customer enquiries even better than a live agent, focused on converting questions to sales, available 24/7. Super intuitive admin panel, great insights from the dashboard. The value it delivers exceeds the cost by far. Overall, we are very happy with zipchat!

Store Using app Total reviews Average rating
Matraci.bg 28 days 4 5.0
5 / 5 Share
Oct. 2, 2024

Quick and easy setup - you can start prompting conversations right away. What surprises most is that the bot doesn't sound like a bot and customers think they talk with real person which makes the experience more genuine. The bot can be easily educated on how to answer on more specific inquiries. Overall it can help you gain more trust in your customers and of course increase the sales.

Store Using app Total reviews Average rating
Oh!Good 21 days 5 5.0
5 / 5 Share
Sept. 29, 2024

We use Zipchat on many stores. Great product, easy UX and super fast to use. Every new store we launch we add Zipchat, takes like 10-15 minutes to set it up and works wonders. Great to convert users on the fence and automate support.

Store Using app Total reviews Average rating
Nappy Kids Less than a minute 1 5.0
5 / 5 Share
Sept. 29, 2024

Been using Zipchat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Store Using app Total reviews Average rating
Helios 3 months 4 4.0
5 / 5 Share
Sept. 27, 2024

I have tested many, quite a few in fact, and I am currently in the testing phase. However, I must say that I am extremely impressed by the performance and the availability of support. Nowadays, this level of service is very rare, if not non-existent, and often you come across incompetence. This has been a refreshing experience!

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 25, 2024

Zip Chat is simply amazing! It's incredibly easy to set up, and it seamlessly integrates into my business. What’s even better is that my customers have started complimenting the AI chatbot itself, which is something I didn’t expect. It handles inquiries smoothly and provides such a personalized experience that people think they’re chatting with a real person. It's really helped streamline customer support and get more orders in!

Store Using app Total reviews Average rating
B.L 14 days 4 5.0
Developer Reply

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

5 / 5 Share
Sept. 25, 2024

Amazing AI Chatbot, great for sales and support. The team is super helpful, we customized it for a special use case I needed and the process took only 15 minutes. Highly recommended

Store Using app Total reviews Average rating
Developer Reply

Thanks a lot!

5 / 5 Share
Sept. 23, 2024

Really cool, very innovative. It's awesome seeing how the AI learns, and really helpful features on the back end that allow you to refine the chat. I am curious to see how it develops and serves our business, but so far very impressed!

Store Using app Total reviews Average rating
Fil 28 days 1 5.0
Developer Reply

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

5 / 5 Share
Sept. 20, 2024

Great app to automate support in multiple languages and dialect. The AI doesn’t hallucinates like it does in all the other apps we tried. Recommended.

Store Using app Total reviews Average rating
PhenQ.in 6 months 2 5.0
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