All reviews

Rating Breakdown

  • 5
    87% (358 ratings)
  • 4
    4% (18 ratings)
  • 3
    2% (8 ratings)
  • 2
    3% (12 ratings)
  • 1
    4% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2021

I just started using the app and the customer service is just amazing. Justine was really friendly and very helpful! With her, I was able to create a pre-purchase offer.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Bowie's Bites! Thanks for the review. So glad to hear Justine was able to help you. She's awesome! If you need anything please reach out! -Team Zipify

5 / 5 Share

Oct. 21, 2021

Customer service is off the charts!!! Anytime I have a question, it is answered in a timely clear manor:)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

KamdonKreations! Thanks for the review. This is awesome to hear our support team has delivered. We aim to be best in class...so it's great to hear they are living up to that. Will pass this on to the team! If you need anything please reach out! -Team Zipify

5 / 5 Share

Oct. 13, 2021

User friendly and has really helped improve our ACV! Definitely recommend adding this app onto your site

Using app

11 months

Total reviews

4

Average rating

4.8

Developer Reply

Hey Quality of Life Labs! Thanks for the honest review. Glad to hear OCU is helping improve your numbers! That's what we strive for. If you need anything please reach out! -Team Zipify

4 / 5 Share

Oct. 11, 2021

Good app. Makes huge difference. Nothing to complaint expect the cart popups don't work but overall I recommend

Store

Pawion

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Hey Pawion! Thanks for the honest review. Could you reach out to our support team so we can take a look at your specific installation and figure out why those cart popups aren't working for you? Looking forward to getting these working! Talk soon! -Team Zipify

5 / 5 Share

Oct. 7, 2021

Great app, brought so much more revenue! The customer service is also very quick and helpful. Must have app!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

AlbumArt thanks for the great review. Glad to hear OCU is adding to your revenue! This is our aim with everything we do. If you need anything else please reach out! -Team Zipify

5 / 5 Share

Oct. 6, 2021

One of the best apps we have installed which gives instant ROI. Very easy to implement and after running it for a few weeks by testing various up sell offers, we have left this app in auto-pilot mode.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Touch Skin Care! Thanks for the review. This is awesome to hear you were able to turn OCU on and put er in auto-pilot. We love to hear that. Should anything come up, please reach out! -Team Zipify

5 / 5 Share

Oct. 5, 2021

Great customer service. The sleekest looking upsell app on the market backed by an incredible team of developers and support advisors.

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

Hey Image Wash Products thanks for the review! We appreciate you taking the time. Glad you're loving OCU. If you need anything please reach out! -Team Zipify

3 / 5 Share

Oct. 5, 2021

Love the function off the app but it lagged my site much.(we use Dawn) Another issue is that when you decline an offer.. Move on add another item to your cart. THen the old offer from the previouse off will pop up. Not the new offer that should be triggered.

Store

zoza.no

Using app

1 day

Total reviews

1

Average rating

3.0

Developer Reply

Hey Zoza.no thanks for reviewing OCU. Unfortunately because you removed the app we can't look into what is going on. It sounds like this might be fixed by using funnel priority settings. We'd love to help you get this straightened out. Hope we can work together in the future. If you need anything just reach out! -Team Zipify

2 / 5 Share

Oct. 3, 2021

The app boosted my AOV for sure. The issue is that when a customer adds a post-purchase offer to their order, it doesn't automatically request fulfillment for the new item from Printful which is my supplier. Leading to dozens of customers not getting their items or having the items shipped separately causing them to have to pay import fees twice. I've talked to everyone about this and they all say it's the other app's responsibility. Another thing is you don't have the option to edit the "pay now" button unless you edit your whole store's checkout button. So if you want it to say "add to order" to avoid confusing customers, you can't do that. I have multiple emails from customers ordering again by mistake since both the checkout buttons and upsell buttons must say the same thing. I love this app, but until these 2 issues can be fixed, I'll have to uninstall it for the sake of our customers.

Using app

About 2 months

Total reviews

8

Average rating

4.1

Developer Reply

Hey Liftmas Tree thanks for the review. I looked over your conversation with our support team and I'm sorry we weren't able to provide a better solution. We are trying to connect with Printiful to see if we can get a better sync between our apps. Sorry you're having such issues. We're working on getting this solved. Hopefully when we do we can welcome you back. If you need anything else please reach out! -Team Zipify

2 / 5 Share

Sept. 30, 2021

Recently installed the app however the pop-ups don't seem to be appearing when customers click 'continue to checkout' despite being set up to do so. It bounces them straight into checkout landing page when the 'Go to Cart' button is selected skipping the shopping cart landing page? (skip to cart has been disabled but still doing this) The app seems to be very clunky and have been waiting days for a solution to my issue, had to disable the app as I don't want customers skipping the shopping cart landing page. Whilst still paying for it and lack of communication. See potential within the app if issues get sorted

Store

BLK BOX

Using app

4 months

Total reviews

7

Average rating

4.6

Developer Reply

Hey Blk Box sorry to hear things didn't go as planned. The team has dug into your specific installation and is working on a fix. When it's rolled out and working hopefully we can continue to work with you to change your perspective on the app. If you need anything else please reach out! -Team Zipify

5 / 5 Share

Sept. 29, 2021

Great app and great customer service! I wrote in confused about the functionality and they were very fast getting back to me and helped me with the issue. Now it's smooth sailing.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Acting & Voice Studios! Thank you for the review. Glad to hear we were able to get things cleared up and sailing smooth! If you need anything else please reach out! -Team Zipify

5 / 5 Share

Sept. 29, 2021

Amazing app. Awesome support. Special thanks to Gaby who understood my requirement and helped me set up the Pre-Purchase and Post-Purchase upsell successfully and optimize my funnel:)

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hey HopSport! Glad to hear you're enjoying OCU and our support team was able to help! We'll make sure Gaby knows you appreciate her! Thanks for joining us. If you need anything please reach out! -Team Zipify

5 / 5 Share

Sept. 21, 2021

I have used one-click upsell for multiple stores and the split testing and statistics make it the best upsell app out there and the direct Shopify integration makes the process extremely easy. I just recently started using zipify pages as well for the first time and same thing there the split testing and statistics alone makes these apps worth it because you are gonna earn million by constantly improving bit by bit. with my last store, I hovered around a 2% conversion rate(before ios 14) and now I have a new store even a higher priced product and my goal is still to get to an average conversion rate of 3%

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Calm Crystal! Thank you for the awesome review. So glad to hear that you're fully utilizing all the features OCU and Zipify Pages have to offer! If you need anything else, just reach out! -Team Zipify

5 / 5 Share

Sept. 16, 2021

We we're looking for an app to help with AOV lift and after reserach decided on OCU. We've had Great customer service from Tasha and we're thrilled to use OCU on our website!

Using app

Almost 2 years

Total reviews

9

Average rating

4.6

Developer Reply

Hey Polysleep Canada thanks for the review! Glad to hear you're excited to use OCU and that Tasha was able to help you! We'll make sure to pass on your review to her so she knows you enjoyed her service. If you need anything please reach out! -Team Zipify

5 / 5 Share

Sept. 8, 2021

OCU has helped us make several THOUSAND more $$$ than we would have otherwise, just in the first few weeks after launching on Shopify. Once you are in the app and learn your way around a bit, everything becomes easy to do pretty quickly. Aside from that, the support team is amazing. Every time I have a question about anything, they are helpful and kind. Even if the app itself wasn't this good (it is), I would recommend it based on the support team and how willing they are to help. 5 stars, 2 thumbs up, 10/10 would recommend. All of it. If you want to sell more than 1 product per purchase, use this app.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hey Booty Parlor! This review makes me smile. We strive to do everything we can for reviews like this. We appreciate you. Glad OCU is working well for you. If you need anything please reach out! -Team Zipify

5 / 5 Share

Sept. 7, 2021

This app is great. The only thing I could wish for is that we could keep all our variants so that we can step backward if we feel the need to. But so far 20% of the people who see my first upsell are taking it and 60% of the 2nd upsell, so that's been a huge benefit. Very happy with this app!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey LBB! Thanks for the honest review. We actually recommend you keep note of previous variations in a Google Spreadsheet. That's what Ezra does with Boom. Hope that helps. So stoked to hear your take rate is so high! That's fantastic. If you need anything please reach out! -Team Zipify

5 / 5 Share

Sept. 5, 2021

Instant AOV boost and very responsive customer service. Not through my trial yet and I've got $260 more in sales thanks to OCU!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hey Urban Worm Company, this is great news! Thanks for giving us a shot. Glad to see it's working. If you need anything please reach out! -Team Zipify

5 / 5 Share

Aug. 22, 2021

This app has been great so far, with useful analytics and an easy way to increase order value. Anytime I have needed help, the chat team has always been very nice and helpful. I appreciate and would recommend this app

Using app

About 2 years

Total reviews

12

Average rating

3.4

Developer Reply

Hey Chrystals.com! Thanks for the honest review. Appreciate your feedback. If you need anything just reach out! -Team Zipify

5 / 5 Share

Aug. 24, 2021

I change my mind, this app is brilliant. Easy money for Jam. I thought I had issues with it hitting selected clients and tech support sorted it for me.

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey Seratoniq thanks for the honest review. Please reach out to our support team in app or by emailing [email protected]. We've been trying to get ahold of you to help figure out the problem and applicable solution. From what we can see on our end some key settings weren't enabled with Paypal, but once we do that you should be good to start showing upsell offers to those using Paypal. Look forward to talking more about this to get it resolved! -Team Zipify

5 / 5 Share

Aug. 13, 2021

Wished I switched to native earlier. OCU is the best upsell app out there, set up is super easy and the support team is PHENOMENAL! Can't recommend this enough!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Trendvance! Thanks for the amazing review. Glad to hear the transition has been great. If you need anything from us, please reach out! -Team Zipify