One Click Upsell ‑ Zipify OCU

Dear UCOgear.com Wow, this made our day! 🤩 We're thrilled to be a part of your success story. Thousands in sales from a few upsells? Now that’s the magic we love to see! 🚀💰 Team Zipify

Dear Souli, Thanks for the feedback! We’re sorry to hear you had issues. 🙁 Our team is on it to make sure everything targets correctly and runs smoothly. If you’re still seeing problems, reach out—we’ll get it sorted in no time! 💪 Team Zipify

Dear PrepperSpecialisten, Wow, you just made our day! 🎉🚀 Big thanks for the kind words and the shoutout to Kristina and the dev team. We’re thrilled to be your top pick for boosting AOV! Here’s to helping you keep those numbers climbing! 💪💸 Team Zipify

Dear RJ Thompson, Thank you so much for the 5 stars! 🌟 We're thrilled you had a positive experience! 😊 Looking forward to serving you again soon! 🙌 Team Zipify

Dear theproducercrate, Thank you for the awesome feedback! 😊 We're so glad to hear our team could help solve your issue quickly. 🚀 We're always here for you if you need anything else! 💪✨ Team Zipify

Dear Aussie Magnets, Thanks for the awesome shout-out! 🙌 We're thrilled our support team could sort out the issue quickly, even with another app involved! 💪 You can always count on us, and OCU’s got your back! 😊✨ Team Zipify

Dear Tall Earth, Thanks for the great feedback! 🙌 So glad to hear the app is working well for you! 🚀 Team Zipify

Dear Cool Gear Pro, Thank you so much for the awesome review! 🙌 We're happy to hear One Click Upsell is working smoothly on your store, and that our support team could help you out quickly. 🚀 We're always here if you need us. Thanks for the recommendation! 😊 Team Zipify

Dear Evan Graver, Thank you for sharing your experience! We’re so excited to hear that One Click Upsell has helped boost your profits with Pre-Purchase, Post-Purchase, and Thank You page funnels. 🎉 Keep up the great work, and we’re here if you need anything along the way. 🚀 Team Zipify

Dear Joey O'Connor's Bookstore, Thank you so much for your kind words! We’re happy to hear that you’re enjoying One Click Upsell and our support team has been helpful. We can't wait to see the success you’ll have with your funnels! If you need any more assistance along the way, we’re always here to help. Best of luck with building your funnels, and thanks again for choosing OCU! Team Zipify

Dear Moxie Malas, Thank you so much for the awesome feedback! 🌟 We're happy to hear that you love how seamlessly Zipify integrates with your website and that you’re enjoying the customization options. It’s great to know the app is helping you create exactly what you need! If you ever need any assistance, we’re always here to help. 🚀 Team Zipify

Hi there! My name is Chris and I am Customer Support Manager here at Zipify. I wanted to quickly address the issues presented. For issue one- “Our customers were adding upsell items to cart, and finding during checkout that the PRIMARY item they were trying to buy wasn't in the cart anymore (the most expensive, crucial item!). People were checking out with JUST upsell items.” We were unable to confirm this issue and sought more information to troubleshoot the issue. When we did not hear back for 48 hours we sent a follow up email. We received a response two weeks later which caused the delay. Our Support team responds to all incoming emails/messages on the day they are received. As far as the issue presented, we have protections in place that prevent discounted items from being purchased if the trigger item is removed. We did not see any evidence in our logs of that behavior. For the second issue presented: “Then we noticed one of the upsell items wasn't successfully adding. We reported this issue issue to them, and they come back almost 2 weeks later to say they "fixed this issue in firefox", when Firefox was the only browser that DID work.” We were able to confirm this bug that was unique to your store’s setup. Our Dev team applied a custom fix within 4 days that would prevent this behavior from reoccurring regardless of browser. We apologize your experience with OCU wasn’t what you were expecting. I think the crux of the misunderstanding here was waiting on additional information for an extended length of time. We wish you and your store all the success moving forward.

Dear Miss Doctor Lady, Thank you for the 5-star review! 🌟 We're so happy to hear that OneClickupsell is working for you.We take pride in providing a high-quality product and an equally great support experience. If you ever need anything, our team is always here for you. Thanks again for choosing Zipify! 🚀 Team Zipify

Dear Nuvira, Thank you so much for your review😊 If you need anything else, we’re always here to help. 🚀 Team Zipify

Dear Lizzy James, Thank you so much for updating your review! 🙏 We're glad to hear that the glitch was resolved and that you're happy with the support you received. Ezra's dedication to educating merchants and Brittany’s help on the demo call really reflect the heart of what we aim to do—provide top-tier service and support. You’re absolutely right—no system is perfect, but we’re committed to being there swiftly when needed. Thanks again for your trust in Zipify, and we’re here whenever you need us! 🚀 Team Zipify

Dear Mini Legendy, Thank you so much for your feedback! 😊 We're thrilled to hear that you love the app and had a great experience with Ash from our support team. We'll be sure to pass along your kind words! If you need anything else, we’re always here to help. 🚀 Team Zipify

Hi there! Our records show https://comfortlabofficial.myshopify.com/ is not currently active and OCU was only installed for 3 months and deleted back in 2021. Would you mind reaching out to us at [email protected] to explain why the review was adjusted from a 5 star to a 3 star? Thanks so much.

Dear Sci-Fi by Dawn Ross Thank you for your feedback! We're glad to hear you found the setup process worthwhile. We always aim to provide value that makes the effort pay off. If you have any tips or questions about the setup, feel free to share or reach out—we're here to help! Team Zipify

Dear The Comfort Company, Thanks for the kind words! 😊 We're thrilled Kristina could go above and beyond to help with your code adjustments. Having real people ready to support you is what we're all about! 💪🙌 Team Zipify

Dear Pinwheel Crafts, Thank you! We're all about delivering amazing support—glad we could help! 😊🙌 Team Zipify