One Click Upsell ‑ Zipify OCU
One Click Upsell - Zipify OCU
Rating
4.7
feedback
427
chart
#184
All reviews
Rating Breakdown
Oct. 5, 2021
Love the function off the app but it lagged my site much.(we use Dawn) Another issue is that when you decline an offer.. Move on add another item to your cart. THen the old offer from the previouse off will pop up. Not the new offer that should be triggered.
Hey Zoza.no thanks for reviewing OCU. Unfortunately because you removed the app we can't look into what is going on. It sounds like this might be fixed by using funnel priority settings. We'd love to help you get this straightened out. Hope we can work together in the future. If you need anything just reach out! -Team Zipify
Oct. 3, 2021
The app boosted my AOV for sure. The issue is that when a customer adds a post-purchase offer to their order, it doesn't automatically request fulfillment for the new item from Printful which is my supplier. Leading to dozens of customers not getting their items or having the items shipped separately causing them to have to pay import fees twice. I've talked to everyone about this and they all say it's the other app's responsibility. Another thing is you don't have the option to edit the "pay now" button unless you edit your whole store's checkout button. So if you want it to say "add to order" to avoid confusing customers, you can't do that. I have multiple emails from customers ordering again by mistake since both the checkout buttons and upsell buttons must say the same thing. I love this app, but until these 2 issues can be fixed, I'll have to uninstall it for the sake of our customers.
Hey Liftmas Tree thanks for the review. I looked over your conversation with our support team and I'm sorry we weren't able to provide a better solution. We are trying to connect with Printiful to see if we can get a better sync between our apps. Sorry you're having such issues. We're working on getting this solved. Hopefully when we do we can welcome you back. If you need anything else please reach out! -Team Zipify
Sept. 30, 2021
Recently installed the app however the pop-ups don't seem to be appearing when customers click 'continue to checkout' despite being set up to do so. It bounces them straight into checkout landing page when the 'Go to Cart' button is selected skipping the shopping cart landing page? (skip to cart has been disabled but still doing this) The app seems to be very clunky and have been waiting days for a solution to my issue, had to disable the app as I don't want customers skipping the shopping cart landing page. Whilst still paying for it and lack of communication. See potential within the app if issues get sorted
Hey Blk Box sorry to hear things didn't go as planned. The team has dug into your specific installation and is working on a fix. When it's rolled out and working hopefully we can continue to work with you to change your perspective on the app. If you need anything else please reach out! -Team Zipify
Sept. 29, 2021
Great app and great customer service! I wrote in confused about the functionality and they were very fast getting back to me and helped me with the issue. Now it's smooth sailing.
Hey Acting & Voice Studios! Thank you for the review. Glad to hear we were able to get things cleared up and sailing smooth! If you need anything else please reach out! -Team Zipify
Sept. 29, 2021
Amazing app. Awesome support. Special thanks to Gaby who understood my requirement and helped me set up the Pre-Purchase and Post-Purchase upsell successfully and optimize my funnel:)
Hey HopSport! Glad to hear you're enjoying OCU and our support team was able to help! We'll make sure Gaby knows you appreciate her! Thanks for joining us. If you need anything please reach out! -Team Zipify
Sept. 21, 2021
I have used one-click upsell for multiple stores and the split testing and statistics make it the best upsell app out there and the direct Shopify integration makes the process extremely easy. I just recently started using zipify pages as well for the first time and same thing there the split testing and statistics alone makes these apps worth it because you are gonna earn million by constantly improving bit by bit. with my last store, I hovered around a 2% conversion rate(before ios 14) and now I have a new store even a higher priced product and my goal is still to get to an average conversion rate of 3%
Hey Calm Crystal! Thank you for the awesome review. So glad to hear that you're fully utilizing all the features OCU and Zipify Pages have to offer! If you need anything else, just reach out! -Team Zipify
Sept. 16, 2021
We we're looking for an app to help with AOV lift and after reserach decided on OCU. We've had Great customer service from Tasha and we're thrilled to use OCU on our website!
Hey Polysleep Canada thanks for the review! Glad to hear you're excited to use OCU and that Tasha was able to help you! We'll make sure to pass on your review to her so she knows you enjoyed her service. If you need anything please reach out! -Team Zipify
Sept. 8, 2021
OCU has helped us make several THOUSAND more $$$ than we would have otherwise, just in the first few weeks after launching on Shopify. Once you are in the app and learn your way around a bit, everything becomes easy to do pretty quickly. Aside from that, the support team is amazing. Every time I have a question about anything, they are helpful and kind. Even if the app itself wasn't this good (it is), I would recommend it based on the support team and how willing they are to help. 5 stars, 2 thumbs up, 10/10 would recommend. All of it. If you want to sell more than 1 product per purchase, use this app.
Hey Booty Parlor! This review makes me smile. We strive to do everything we can for reviews like this. We appreciate you. Glad OCU is working well for you. If you need anything please reach out! -Team Zipify
Sept. 7, 2021
This app is great. The only thing I could wish for is that we could keep all our variants so that we can step backward if we feel the need to. But so far 20% of the people who see my first upsell are taking it and 60% of the 2nd upsell, so that's been a huge benefit. Very happy with this app!
Hey LBB! Thanks for the honest review. We actually recommend you keep note of previous variations in a Google Spreadsheet. That's what Ezra does with Boom. Hope that helps. So stoked to hear your take rate is so high! That's fantastic. If you need anything please reach out! -Team Zipify
Sept. 5, 2021
Instant AOV boost and very responsive customer service. Not through my trial yet and I've got $260 more in sales thanks to OCU!
Hey Urban Worm Company, this is great news! Thanks for giving us a shot. Glad to see it's working. If you need anything please reach out! -Team Zipify
Aug. 22, 2021
This app has been great so far, with useful analytics and an easy way to increase order value. Anytime I have needed help, the chat team has always been very nice and helpful. I appreciate and would recommend this app
Hey Chrystals.com! Thanks for the honest review. Appreciate your feedback. If you need anything just reach out! -Team Zipify
Aug. 24, 2021
I change my mind, this app is brilliant. Easy money for Jam. I thought I had issues with it hitting selected clients and tech support sorted it for me.
Hey Seratoniq thanks for the honest review. Please reach out to our support team in app or by emailing [email protected]. We've been trying to get ahold of you to help figure out the problem and applicable solution. From what we can see on our end some key settings weren't enabled with Paypal, but once we do that you should be good to start showing upsell offers to those using Paypal. Look forward to talking more about this to get it resolved! -Team Zipify
Aug. 13, 2021
Wished I switched to native earlier. OCU is the best upsell app out there, set up is super easy and the support team is PHENOMENAL! Can't recommend this enough!
Trendvance! Thanks for the amazing review. Glad to hear the transition has been great. If you need anything from us, please reach out! -Team Zipify
Aug. 25, 2021
Support is fantastic. We had some set up errors and support was incredibly helpful trouble shooting and correcting the issues. Everything working great!
Using app
Over 1 year
Total reviews
6
Average rating
5.0
Hey Silver Canyon! Thanks for the honest review. We'll let Justine know you're stoked with her service. Glad to have you onboard! If you need anything from us, please reach out! -Team Zipify
July 30, 2021
This app's functionality and support have been great! We've been able to increase our AOV by using it.
Hey Cusa Tea & Coffee, thanks for the great review. Glad your AOV has gone up. If you need anything from us, please reach out! -Team Zipify
July 27, 2021
One of the best apps we have used over the years. Super easy and fast to get started. Great functionality!
Bastion Bolt Action Pen thank you for sharing your experience! We appreciate you being a long term user. If you need anything from us, please reach out! -Team Zipify
July 26, 2021
The Best app Ever! In Semilla Cosméticos increase our sells in 23% with Upsells! It´s really easy to configure and quicky.
Semila Cosmeticos! Thanks for sharing your results. This is awesome to hear. If you need anything from us, please reach out! -Team Zipify
July 28, 2021
We love the idea of the app and that Shopify now allows their check out to be used. The ThankYou page offer needs some work though. We had to turn off completely after losing $3k. Thank You Page product should not be added to customer orders unless they are paid for (currently, it adds it and then asks for customer payment, it's not very clear where the customer is supposed to pay again for the order if the customer does not pay, 30 mins later the order is edited and "removes" the thank you product from the Shopify order, but it does not edit the order in ShipStation, like it normally would when you edit an order in Shopify), so customers end up getting a FREE product. Hopefully OCU and Shopify can fix this glitch soon and offer OCU more payment options to use with the regular upsells. Support is good about getting back to you and explaining issues.
Hey Survival Frong! So sorry to hear about this issue. Can definitely understand that this is a problem. We’ve found your tickets and we did respond, but it looks like it hasn’t been read yet. Wanted to comment here as well to try and get this sorted for you. Upon further investigation we’ve found that the issue is that that Shipstation is fulfilling TY page orders before the customer has a chance to pay or have the item removed from the order due to failed payment. This isn’t something we can't fix from our side. However, we’re doing our best to contact Shipstation to see if we can work with them to fix this issue. We’re very sorry for the inconvenience this has caused.
July 21, 2021
Love this app as an add on with the Zipify Pages app! It's like Clickfunnels for Shopify - amazing! The only thing is I wish we were able to modify the checkout page like in the older Legacy version... Hopefully, they'll bring that back!
Hey ABC Performance! Thanks for the honest review! Unfortuantely the limitations you're seeing on the checkout page are enforced by Shopify to streamline the checkout process across all apps. If they ever open it up to give folks like you more flexibility, we'll definitely add it in! Good to have you onboard! If you need anything just reach out. -Team Zipify
July 20, 2021
I used this app to make the upsells and it's amazing, so easy to use, everything is customized to take care of details and don't lose the customer at the moment to offer a different option, I really recommend this app 100%.
Thanks for the kind review ClearSigh! We appreciate your recommendation. Glad to hear everything has been easy. That's what we aim for! If you need anything, just reach out! -Team Zipify