One Click Upsell ‑ Zipify OCU
One Click Upsell - Zipify OCU
Rating
4.7
feedback
413
chart
#220
All reviews
Rating Breakdown
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Aug. 25, 2021
Support is fantastic. We had some set up errors and support was incredibly helpful trouble shooting and correcting the issues. Everything working great!
Using app
Over 1 year
Total reviews
6
Average rating
5.0
Hey Silver Canyon! Thanks for the honest review. We'll let Justine know you're stoked with her service. Glad to have you onboard! If you need anything from us, please reach out! -Team Zipify
July 30, 2021
This app's functionality and support have been great! We've been able to increase our AOV by using it.
Hey Cusa Tea & Coffee, thanks for the great review. Glad your AOV has gone up. If you need anything from us, please reach out! -Team Zipify
July 27, 2021
One of the best apps we have used over the years. Super easy and fast to get started. Great functionality!
Bastion Bolt Action Pen thank you for sharing your experience! We appreciate you being a long term user. If you need anything from us, please reach out! -Team Zipify
July 26, 2021
The Best app Ever! In Semilla Cosméticos increase our sells in 23% with Upsells! It´s really easy to configure and quicky.
Semila Cosmeticos! Thanks for sharing your results. This is awesome to hear. If you need anything from us, please reach out! -Team Zipify
July 28, 2021
We love the idea of the app and that Shopify now allows their check out to be used. The ThankYou page offer needs some work though. We had to turn off completely after losing $3k. Thank You Page product should not be added to customer orders unless they are paid for (currently, it adds it and then asks for customer payment, it's not very clear where the customer is supposed to pay again for the order if the customer does not pay, 30 mins later the order is edited and "removes" the thank you product from the Shopify order, but it does not edit the order in ShipStation, like it normally would when you edit an order in Shopify), so customers end up getting a FREE product. Hopefully OCU and Shopify can fix this glitch soon and offer OCU more payment options to use with the regular upsells. Support is good about getting back to you and explaining issues.
Hey Survival Frong! So sorry to hear about this issue. Can definitely understand that this is a problem. We’ve found your tickets and we did respond, but it looks like it hasn’t been read yet. Wanted to comment here as well to try and get this sorted for you. Upon further investigation we’ve found that the issue is that that Shipstation is fulfilling TY page orders before the customer has a chance to pay or have the item removed from the order due to failed payment. This isn’t something we can't fix from our side. However, we’re doing our best to contact Shipstation to see if we can work with them to fix this issue. We’re very sorry for the inconvenience this has caused.
July 21, 2021
Love this app as an add on with the Zipify Pages app! It's like Clickfunnels for Shopify - amazing! The only thing is I wish we were able to modify the checkout page like in the older Legacy version... Hopefully, they'll bring that back!
Hey ABC Performance! Thanks for the honest review! Unfortuantely the limitations you're seeing on the checkout page are enforced by Shopify to streamline the checkout process across all apps. If they ever open it up to give folks like you more flexibility, we'll definitely add it in! Good to have you onboard! If you need anything just reach out. -Team Zipify
July 20, 2021
I used this app to make the upsells and it's amazing, so easy to use, everything is customized to take care of details and don't lose the customer at the moment to offer a different option, I really recommend this app 100%.
Thanks for the kind review ClearSigh! We appreciate your recommendation. Glad to hear everything has been easy. That's what we aim for! If you need anything, just reach out! -Team Zipify
June 29, 2021
I've done over a million dollars worth of upsells with this app, it has been a game-changer for my store! You need this app to increase your AOV so you can properly advertise!
Vibriance! Thanks so much for sharing this review. This is amazing to hear. If you need anything, please just reach out! -Team Zipify
June 21, 2021
is the currency converter available on the upsell if my store currency is different rent from my customers currency ?
Hey Baby Buble LTD thanks for the review. Was the currency converter the only issue or was there something else you weren't happy with that caused your two star review? If there is something else please let us know so we can fully understand your needs and help try to find some solutions for you. At this time Shopify's API doesn't allow us to integrate with currency converters. The offers will be displayed in your stores native currency that you've setup for your store. As soon as this functionality is open to us, we'll make sure to create some integrations for currency converter apps! If you need anything else or we can help you out in anyway just reach out. Thanks! -Team Zipify
June 20, 2021
I'm at loss for words for the support OCU team has shown. It's absolutely phenomenal. I've had the privilege of reaching out to the support team for few clarifications and additional questions. Rest, assured the team, especially, Justine, went above and beyond her call of duty to ensure all my questions were answered and the solution was acceptable with a stellar outcome. Thank you for the fantastic support. You've gained a hardcore customer from me. Absolutely phenomenal.
Hey Gymzah! Thanks for the awesome review. I let Justine know you were stoked with your experience. This is so great to hear. If you need anything else just reach out! -Team Zipify
June 17, 2021
Love this app and how they continue to improve on it. Definitely has made a big difference in our bottom line! ALSO... THE SUPPORT IS FREAKING AMAZING!!! Thank you!
Lucid Polish thanks for the great review! So glad to hear OCU has helped improve revenue...and that our support team has been kickin' butt! :) If you need anything just reach out! -Team Zipify
June 15, 2021
So far, so good! Love how easy this program is to use and the customer service has been EXCELLENT! Heard about OneCLick and Zipify pages through a business consultant who has achieved great success in part due to these apps. Excited to complete more funnels!
Hey Nefertem! Thanks for leaving a great review. Glad to hear you've found OCU easy to work with. That is our goal. If you need anything just reach out! -Team Zipify
June 14, 2021
i love the software and my aov has skyrocket since using this app but better the app is the almost instance customer service they provide. these guys are the best in the bizz in my opinion and i think you need to be fool not use them.
Hey Medicsio thank you for the great review! Glad to hear your AOV has increased. That's what we live for! If you need anything just reach out! -Team Zipify
June 10, 2021
The app is intuitive, well built and the upsell pages look great. On the paper it all looks great. *BUT* My main issue has been my ads conversion tracking. OCU "highjacks" the thank you page by adding an extra page before the customer reaches the "official" thank you page. As a result, most people understand that their original order went through and just close the page and never see the shopify thank you page. This means that the conversion tracking doesn't fire. I totally see the added value of the app but its not worth loosing all your ad conversion data.
Hey everyone at The Big Silk. Sorry to hear things aren't functioning as you hoped. That's always frustrating. This issue actually has to do with the Shopify checkout API. We're working with what they give us. They know this is an issue and have been working on this so you'll be able to track conversions more effectively. Our data suggests across all of our 9k users suggests that only 10% of people don’t make it to TY page. That being said, it is in the works and Shopify is going to fix this to allow for better tracking. At that point I hope you'll be able to have a better experience with OCU. If you need anything just reach out! -Team Zipify
June 10, 2021
This is a very good app. I like it a lot. It's helped increase our AOV and bring in extra revenue. It also really helps on those volatile days when CVR drops, the higher AOV makes you plow through those tough days and stay afloat. My only complaint is the fact that the UI and styling is very limited (or non-existent) and you can't customize the offer/page that much - this is very frustrating. If they can improve in this area the app would be excellent
Hello SeidoKnives, thank you for the review. Glad to hear that OCU is helping you on those tough days! As for the limited stylings that is a limitation of the Shopify API. We've included every styling that Shopify will let us use. We're working with them to try and open it up more, but they want a consistent experience across all checkouts...which is why there are some limitations. In the future we hope this improves, but for now we work with what they give us. Thanks for the honest review! If you need anything, just reach out! -Team Zipify
June 8, 2021
First, upsells have worked great. Second, technical support has been very responsive. I had a small technical issue after installing (pretty unique to my store) and the OCU team was able to dig into my site's cart templaate and fix my issue. Thanks team.
Using app
About 2 years
Total reviews
1
Average rating
5.0
MOCSG! Thanks for the great review. Glad to hear the team was able to fix the issue and get you up and running! If you need anything else just reach out! -Team Zipify
June 4, 2021
Very helpful team and assisted me immediately on some issues I was having. Highly recommend this conversion app :D
Hey SteelAltitude! Thank you for the kind review. Glad to hear the team was able to assist you! That's what we're here for. If you need anything else just reach out! -Team Zipify
May 27, 2021
OCU helps you to quickly and easily build the best funnels, and there support is 2nd to none! They want you to succeed! Awesome!
DNA Lean! Thank you for the great review. You're totally right, when you succeed we succeed! If you need anything else just reach out! -Team Zipify
May 26, 2021
Beautiful design and so much easy to use. Doesn't need any tech knowledge. A Must have to succeed and multiply your sales on Shopify
Hey Vortec, thanks for the great review! Glad to hear you're loving OCU. What you described is exactly what we're shooting for. Glad to hear we hit the mark. If you need anything else just reach out! -Team Zipify
May 24, 2021
One Click Upsell is great. It is easy to use and very intuitive. I do recommend you watching the videos because there are some good tips/tricks and best practices shared. I am most impressed with the Thank You page - this has been helping us move a $2 item that was not moving previously. Some items tend to get lost in the shuffle of all the products, no matter how much one tries to put it front and center. The only challenge so far is the integration with Shopify, Klaviyo, and Rise.ai. Shopify seems to code the Thank You sale differently than a normal in-cart order. Customers receive a cart abandonment email from Klaviyo (triggered by Shopify) even after the purchase has been made. This has been addressed on the Klaviyo side and it appears to be working (not sending out more cart abandonment emails). Rise.ai has also had issues by double rewarding people - this has been addressed with them and they are trying to solve this issue. All in all, this app is great and just what our store needed! Thank you!
Stay Classy Meats, thank you for the thorough review. Glad to hear it sounds like everything has been worked out. Also stoked to hear TYP offers are working well for you. That's very exciting. If you need anything else just reach out! -Team Zipify