All reviews

Rating Breakdown

  • 5
    87% (358 ratings)
  • 4
    4% (18 ratings)
  • 3
    2% (8 ratings)
  • 2
    3% (12 ratings)
  • 1
    4% (17 ratings)
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5 / 5 Share

May 23, 2021

I used this app to upsell my products and it seems to work well. Had a rough go at it at first until I received help from support. Great guys thanks

Using app

3 days

Total reviews

41

Average rating

4.9

Developer Reply

Hey Eliot Grey! Glad to hear that you're up and running. Keep us posted how it goes. Just reach out if you need anything else! -Team Zipify

1 / 5 Share

May 22, 2021

The app, is glitchy and buggy and then when a customer purchases post purchase up sells the order confirmation email doesn't show the correct order that was placed. Moreover, it still is not compatible with Afterpay, or Affirm. It does an ok job, but I had much higher expectations.

Using app

8 months

Total reviews

4

Average rating

2.0

Developer Reply

Hey LoveSpoon Candles, we're sorry to hear that you didn't enjoy your experience with OCU. Our team looked into the issue and we have figured out what was happening. We'd love to help you get that fixed up. As far as Afterpay or Affirm we're just waiting on Shopify to roll that functionality out. As soon as they do, it'll be available in OCU. We can't wait either. If you'd like help getting the tech issue worked through just reach out and we'll take care of it for you. -Team Zipify

3 / 5 Share

May 22, 2021

This app has potential, but unfortunately ended up costing us a lot more money than it made. It does not integrate with Bold's product options app and that caused a lot of problems for us. If they consider adding a product options integration, we might give it a second try.

Using app

4 months

Total reviews

5

Average rating

3.8

Developer Reply

Hey mkwdesignco, we're sorry that your experience with OCU wasn't what you had hoped for. I wanted to respond because we definitely understand the need for integrations with other apps. Unfortunately this is currently a limitation of the Shopify API. We're waiting for them to add the ability to create the types of integrations you mentioned. I know that's not ideal, but we're at their mercy just as much as you. Once that integration is added, I hope you'll give us another shot! -Team Zipify

5 / 5 Share

May 21, 2021

Was hesitant to install this app because of the cost. After using it for about 20 days, I can honestly say we left a ton of money on the table. Setup is crazy easy especially with the tutorial video. If your offers make sense to your customer, you're going to get extra sales. Once integration with Paypal goes live, we'll be making even more because about 60% of our checkouts are through Paypal. Fantastic app. Can't recommend it enough!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey Dutch Oven Kits! Thanks for the great review. Glad to hear you pulled the trigger despite your hesitation and it paid off. We can't wait for the Paypal integration as well! SOON! Just reach out if you need anything! -Team Zipify

5 / 5 Share

May 21, 2021

The app is a game-changer. If you know what products compliment other in your store, you can take it to the next level. Believe the hype - this app is a must and to top it off their customer service team are rockstars.

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Hey Gage Beasley thanks for the great review! Glad we're living up to the hype! ;) Just reach out if you need anything! -Team Zipify

5 / 5 Share

May 19, 2021

Happy with the App thus far! Very user friendly and great customer service. Highly recommend this app.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey Benji Sleep, thanks for a great review. Glad you're happy with OCU so far! Just reach out if you need anything! -Team Zipify

5 / 5 Share

May 13, 2021

Easy to use and excellent customer service. Solved my issue without fuss! Love it! Although I wish the chat support is immediate so I do not have to wait an email while I was setting up my funnel. But they do get back to you and look at the tech back end issue in providing a clear solution. Thank you!

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hey Small and Mighty Kids Store, thanks for the kind review. Glad we were able to solve your tech issue! Stoked to have you onboard! Just reach out if you need anything! -Team Zipify

5 / 5 Share

May 12, 2021

We installed the app a week ago and it already helped bring our AOV up per customer, especially on products that they might not have found without the pre-purchase upsell offer because of the way we structure our site. Their support is excellent and has been extremely helpful through the free trial period, getting us started with a few questions we had. Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey Paparazzo, thanks for the kind review! Glad to hear your AOV is up! This is our ultimate goal, so glad to hear it's working. Just reach out if you need anything! -Team Zipify

5 / 5 Share

May 7, 2021

If you are looking to maximize your client experience and profits this is the app for you. I had a few things to work out and the customer service team is amazing! I use their other App as well which is Zipify pages and love it!!!

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey Audria Richmond! Thanks for the great review. Glad to hear the app and support are really working for you! Just reach out if you need anything! -Team Zipify

5 / 5 Share

May 6, 2021

Great app, it really improved my Average Order Value by quite a lot. Also the support team is amazing! So friendly :) Shoutout to Paul!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

TreeFINITY Jewellery thanks for the great review. Glad to hear your AOV has gone up with OCU! We'll let Paul know that you were happy with his support! Just reach out if you need anything! -Team Zipify

5 / 5 Share

May 5, 2021

Seems like a good upsell App - especially if you got less than 50-100 items in the store. They got really great customer service - they are on top of it!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Stock Transfers thanks for the great review! Glad to hear you're enjoying OCU so far! Just reach out if you need anything! -Team Zipify

5 / 5 Share

May 5, 2021

Best app I have tried (tried 3), easy to use, worked like a charm from the 1st try. Team easily accessible.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Milla Bianchi, this review makes us so happy! Thanks for sharing your experience. This is exactly what we're trying to do. Just reach out if you need anything! -Team Zipify

5 / 5 Share

May 4, 2021

The app is super easy to install and the team is great they have been super helpful and are easy to speak to

Using app

Almost 2 years

Total reviews

21

Average rating

5.0

Developer Reply

Hey Big Boutique! Thanks for the great review. Glad to hear things are going well. Just reach out if you need anything! -Team Zipify

5 / 5 Share

April 21, 2021

We love this app and highly encourage people to use it. Functions very well and it's certainly the best out of the current ones out there.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Luxurtraveller thank you for the kind review! This is so great to hear that you're out there reppin' us! :D Thank you so much. If you need anything just reach out. -Team Zipify

5 / 5 Share

April 20, 2021

I was surprised at how simple and easy to use this app is! You can add a timer or discount, or both, to your offer and you can even select certain variants of the trigger item you'd like to add the offer to. The help team are super helpful and got back to me straight away. I am so excited to see how this performs for my store!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hazel & Willow thank you for the great review. We are excited to hear you found OCU easy to use. We spend a lot of time trying to make it that way. Very excited to have you onboard! If you need anything just reach out. -Team Zipify

5 / 5 Share

April 20, 2021

Phenomenal outstanding service. We had old OCU legacy hanging around and it was seriously throwing out a sidebar cart app. Justine fixed it all, I wish I could hire you myself. Can't thank you enough for fixing my problems. Ezra needs to know how awesome you are.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey JetFuel You, we'll definitely let Justine know how thrilled you were with her help. She is amazing. Thank you for the great review as well. Glad you're enjoying your time with OCU. If you need anything just reach out. -Team Zipify

5 / 5 Share

April 14, 2021

Easy to use app so far. Hoping it brings in some good conversions. Karina was super helpful with setting up my funnels. I'd recommend this app!

Using app

6 days

Total reviews

7

Average rating

4.4

Developer Reply

Hey Glowy Charm thank you for the kind review! Glad to hear Karina got you all set up. We'll definitely let her know you were pleased with the support she provided. If you need anything just reach out. -Team Zipify

3 / 5 Share

April 11, 2021

I needed help with loading up a product for One Click upsell pre-sale, I made a request for on help center, I was a little discouraged by the suggested 2 hr response time so I continue to look for help elsewhere until then, however, When I did receive a response the rep sent me a video that was easy to follow and I was able to complete my sells funnel, I'm pleased that I was able to get this done today

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey Gohigher, sorry to hear that the response time was longer than you hoped. It sounds like maybe you didn't have to wait as long as it said? We're hoping that is the case as we always try to get back to you within an hour during regular business hours. Glad you were able to sort this out once our agent got back to you. If you need anything just reach out. -Team Zipify

5 / 5 Share

April 10, 2021

This app is a MUST for any Shopify store. It allows you to create any kind of upsells, including an upsell on thank you page + customer support is just awesome!

Using app

11 months

Total reviews

17

Average rating

5.0

Developer Reply

Hey GT Collection thank you for the great review. Glad to hear we're in your MUST HAVE category! :) This is the best news we can shoot for. If you need anything just reach out. -Team Zipify

5 / 5 Share

April 9, 2021

I sent in an inquiry via chat it said they would get back to me in hours - but they actually got back to me in minutes and we had a great conversation and solved all of my issues in minutes!!! Exceptional customer service Karina!! Thank you for making this so seamless :))

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey Education Frontier thank you for the great review. We'll definitely let Karina know you were very satisfied with the service she offered. This is exactly what we try to do for all of our users. If you need anything else just reach out. -Team Zipify