One Click Upsell ‑ Zipify OCU
One Click Upsell - Zipify OCU
Rating
4.7
feedback
427
chart
#123
All reviews
Rating Breakdown
Review RSS Feed
Dec. 10, 2020
Support was amazing to help get everything setup, and the results have been awesome. Have seen increases in revenue from day 1, and have had a consistent increase in AOV since installed. Highly recommend this app for any store.
Dec. 10, 2020
Trying to get this to work. Their customer support (Paul) has been fantastic. Prompt responses to all my questions. Thank you.
Dec. 10, 2020
Amazing app and awesome support ! Provides upsell and downsell offers pre and post purchase which is pretty unique - Since the 1st day, I was seeing better AOV... WELL DONE
Dec. 9, 2020
Tasha is a super star! Great addition to the team, polite and straight to the point, goes above and beyond to ACTUALLY meet your needs.
Dec. 8, 2020
So intuitive and easy to use! I should also say instructive...feel like I'm learning something every time I use it.... And a huge A+ for the support team, thanks guys!!
Dec. 1, 2020
Desperately needs multi currency support as well as more payment methods than just the Shopify credit card form. The upsells covert well but only show to 10% or less of our customers. If it showed to all of them we'd be extremely profitable. But unfortunately due to our monthly order volume and high app fee, we would only break even if upgrading to the paid plan.
Hey PushCases! We 100% hear you and agree. This is currently a limitation of the Shopify API. As soon as they open it up to allow for this functionality, we'll roll it out. We know it's important to our merchants so it's on the top of our list of new features to release as soon as Shopify gives the go ahead. Thanks for giving OCU a shot. Glad to hear it's working well on the orders that do show upsells! -Team Zipify
Nov. 30, 2020
This app is a game changer. Absolutely worth the investment, we’ve seen a massive boost in our AOV since installing and a considerable increase in revenue within the first 3 months. Can’t imagine running our store without this tool now. It’s also a pleasure to use– super easy to set up with a great deal of customisation options. Highly recommend giving it a try!
So good to hear that OCU is changing your business! Keep up the good work and keep us posted on how the app is working for you. Glad to have you onboard. -Team Zipify
Nov. 27, 2020
Hands down best app of 2020. FIRE!!!! Easy to setup and really helps AOV. Truly a no brainer for any shopify store.
Glad to hear OCU is working well for you! Keep us posted if you need anything from the team!
Nov. 26, 2020
Would be great IF it supported multi currency and would allow you to add collections rather on a product by product basis
Hey there! Thanks for giving OCU a shot. We are not able to offer multi-currency due to the limitations of the Shopify API...however, I do have some good news. Adding upsells to collections is in the pipeline and should be rolled out in 4 weeks. :)
Nov. 26, 2020
Easy to use. Created the funnel - upsells and downsells in no time. The support is great too. Would highly recommend it.
Nov. 26, 2020
Great app! Powerful Upsells which helps conversions. Great Customer Service and easy to understand app.
Nov. 14, 2021
Just wanted to update my review to give more praise to the improvements OCU team have made to their app. I love the multi-product offer upsells. It's had conversions right away after setting up one funnel the other day. I can see they're taking feedback and this directly addresses my suggestion in the previous review I wrote. I love that they're adapting and adding features which help stores with large SKU numbers and product varieties. I can't wait to see what's next! I also have to give huge praise to the support team. A few months ago, I had an issue with my store that noone else could help with. I was at my wits end. However their team was so kind to help me check my store with staff that had Android phones due to a theme issue I had. The issue I had wasn't specific to OCU and they didn't need to help me with it, but they did. I am so grateful. OCU has some of the top Shopify app support I've had the pleasure of working with! ----- Have been using this app since November 2020 and I really appreciate the various improvements that have been made to OCU over the months. I like how there is staff ready to help and always get back to me within a few hours. They also keep me updated with ongoing cases. OCU has helped with increasing our store revenue. I think while our store has way to many designs to leverage the upsells to a huge % take rate due to how specific our designs are. It has still helped. The new pricing structure also makes me feel comfortable that OCU is charging what they've helped me to earn in extra revenue. I'm looking forward to all the updates and constant improvements going on with OCU. Can't wait to see what OCU's team comes up with next. :)
Nov. 24, 2020
Recently OCU has merged with Shopify, which at first was very exciting for us. Unfortunately, after discovering the app for 5-10 minutes our team quickly realized that the integration is far from being a well-developed Shopify App. The post-purchase page has very little customization. It's so basic, you may think that it's spammy and only something drop shipping stores might use. I do not recommend this app. I will re-review once the company emails me with significant updates as I am truly excited to hopefully see a strong customization function. Brands.. Need to stay on brand. Good luck.
Hey PaliRoots sorry to hear you're disappointed with the app. Unfortunately the features you're talking about aren't a limitation of OCU, they're a limitation of what Shopify allows. They do this so that the offer pages are more consistent with Shopify checkout and less promotional. We worked really hard to get as much flexibility in there for the reasons you listed...but ultimately it was up to them to limit it to what you see. That all being said, we have actually seen an increase in conversion with these new, faster offer pages. Plus we will be adding new functionality within the Shopify guidelines as Shopify allows. We hope you'll not only revisit this review with this new insight but you'll also give OCU a shot to see if it can still help you boost your AOV. -Team Zipify
Nov. 21, 2020
This app is a total no brainer. The native version needs some additional work with more trigger segmentation and payment implementation but I'm told it's forthcoming. Very excited to have this additional tool in my arsenal and finally working with native checkout.
Nov. 20, 2020
My first time of using Zipify, I was totally lost so I contacted support. Katrina was so helpful and could answer my questions right away. She was so willing to help me. I would recommend this app to all.
Nov. 20, 2020
A must-have. Amazing reactive customer support. Increase sales without perturbing the first purchase. It worth the cost.
Nov. 17, 2020
I only installed a few days ago, I reached out to customer support to guide me through the activation process. I will update in a few days/week time and let you know how it worked out!
Sept. 15, 2021
Just wanted to update this review. I still hate this app. My AOV has declined by 35% since I switched from the legacy app but I figured with all the updates, maybe it was worth switching to. It wasn't. All of the funnels are the same, with the same design, and format, yet the take rate is so much lower. I'm not sure how anybody can take any of these positive reviews seriously because every store owner I've talked to has experienced the absolute same thing since the switch. To say I'm disappointed is an understatement.
Hey Simple Life Nutrition! After reviewing your support ticket it looks like you were able to get the problem figured out? Or are you still experiencing problems? Would love to make sure we get you the help you need to get this working.
March 21, 2021
UPDATE 3 - They changed the pricing tier to a much more reasonable and now I have no issues with this app. It works perfectly and generates you good money. There team is also very responsive! Unfortunately every time I try to make this app work, there is some issue. I was really hoping to use the native but it will not work with any discount app installed in your store. Im using upsell funnel engine, which is working perfectly but it won't allow OCU to even register the checkouts. Support couldn't figure it out. They need someone thats a more tech savvy and not just reading FAQs to you. Also pricing SUCKS, getting charged for your total orders and not the ones OCU made. Really takes a dent out of your wallet compared to other apps, but then again if it works it would be amazing. Update - Used the app after getting the issues fixed and starting making some sales. However The PRICING IS HORRIBLE! You are getting charged for sales and views that never happened with this app. I could understand getting charged for sales that were made using the app but the app shows to 20 percent of customers. That's right 1000 people checkout, 200 of those people will actually see the upsell and guess what your gonna get charged based on the 100k that was not made by this app. SO its a great app but situational and for some store might be wonderful. JUST FYI I made an extra 7,000 with OCU but with another upsell app I did $40k.
Hey everyone at Nebula Light, so sorry to hear about things not working out. I definite can understand the frustration. I reviewed the ticket it and it looks like the team was able to solve this for you. OCU and Upsell Funnel Engine conflict with each other's pre-purchase functionality and the best solution was to just not use OCU's pre-purchase functionality. Sorry for the inconvenience, but glad we got it solved for you. Outside of that I hope your experience with OCU has been great so far.
Nov. 12, 2020
THE BEST APP!! The support is amazing. This app is very useful and easily increases the average order value.