One Click Upsell ‑ Zipify OCU for Shopify

One Click Upsell ‑ Zipify OCU

Boost AOV with AI post purchase upsell app & checkout...
Rating
4.6
Feedback
579
Reviews
Chart
#112
Shopify

All reviews

5 / 5 Share
March 9, 2021

Zipify is a great way to increase your average order value AVO. The app is very user-friendly app I would highly recommend it

Store Using app Total reviews Average rating
Built USA About 1 month 2 5.0
Developer Reply

Hey Built USA thanks for the great review. We really try to make it as plug and play as possible. Glad you're finding that to be the case! If you need anything just reach out. -Team Zipify

5 / 5 Share
Feb. 2, 2021

I love the Zipify/Smart Marketer family of products including the One-Click Upsell App. Their products work well, their help articles are well written, and when you need to contact them their customer service is absolutely world-class.

Store Using app Total reviews Average rating
Java Planet Coffee 3 months 14 4.6
Developer Reply

Java Planet Coffee thank you for the kind review! This is awesome. Thank you for being a supporter of all of our brands. If anything comes up just reach out. We're here to support you however we can! -Team Zipify

5 / 5 Share
Jan. 29, 2021

Okay this app is amazing! It's not clunky, it's easy to use, PLUS you don't have to create a different offer for separate products, you can select 10 products and apply a single offer to each. that makes my life SO MUCH EASIER than other upsell apps! I'm IN LOVE!

Store Using app Total reviews Average rating
The Sun Emporium 5 days 2 5.0
Developer Reply

Hey everyone at The Sun Emporium! This is an amazing review. Thank you so much for the feedback! Glad to hear everything is going well and you're finding OCU easy to use. We aim to please! :) Please reach out if you need anything! -Team Zipify

5 / 5 Share
Jan. 29, 2021

Works great. Nice to have a post purchase upsell that doesn't require customers to re-input payment info.

Store Using app Total reviews Average rating
Alaya Naturals 3 months 8 5.0
Developer Reply

Hey everyone at Alaya Naturals! Glad to hear you're loving OCU. We're excited to have you onboard. Please reach out if you have any questions! -Team Zipify

5 / 5 Share
Jan. 28, 2021

The app was easy to install and to configure. We say the first upsells on the first day and since then they have been coming. We love the pre and post payment upsell capabilities. Also the team is fast answering any questions and offer great additional tips and tricks during and after onboarding to not only make the most out of One Click Upsell but also in general on how to improve sales.

Store Using app Total reviews Average rating
Tico Coffee Roasters 2 months 14 4.9
Developer Reply

Hello everyone Tico Coffee Roasters! Thank you for the awesome review! So glad to hear that you've been loving both the functionality and support OCU provides. So glad to have you onboard! Just reach out if anything comes up. -Team Zipify

5 / 5 Share
Jan. 21, 2021

We're very happy with OCU. Since installing and setting it up back in Nov we've been able to achieve 10x ROI (incremental revenue / OCU spend) and increase our average order value by about 44%. From an ROI perspective it's a no-brainer. Also... - The app is easy to use - OCU team is very responsive when I've reached out with questions - Integration seems seamless. I haven't noticed any slowdown in site speed, bugs, etc. - OCU team has rolled out improvements; nice to see they are continually investing in the app to make it better. Would recommend to other Shopify DTC sellers!

Store Using app Total reviews Average rating
Doppeltree 3 months 12 4.8
Developer Reply

Hey Doppeltree! Thank you for an amazing review. So stoked to hear about your success with OCU. 10x ROI! That's awesome. So glad to hear you're doing well with OCU. Glad to have you as a user. Please reach out if you need anything! -Team Zipify

5 / 5 Share
Jan. 21, 2021

So far so good, day one of using the app. The support team answered my question via chat within 5 minutes, super helpful!

Store Using app Total reviews Average rating
Rey to Z 35 minutes 4 5.0
Developer Reply

Hey everyone at Rey to Z! This makes us so happy to hear. Having quick response times are what we aim for. If anything else comes up just let us know.

5 / 5 Share
Jan. 21, 2021

Great support! I reached out with some questions I was having, and their team dug real deep to get to the bottom of it all!

Store Using app Total reviews Average rating
Developer Reply

Hey there! Thanks for the great review. So glad our team was able to help you resolve your issues. That's what we're here for. If anything else comes up, just reach out.

5 / 5 Share
Jan. 8, 2021

I freaking love this app. Probably the easiest money we have ever made and really helps up our AOV to cover acquisition costs enabling us to grow even more. I look forward to when it works with more payment gateways like Shop Pay, Paypal, etc.

Store Using app Total reviews Average rating
Yatta Golf 2 months 8 5.0
Developer Reply

Congratulations on your upsell revenue made with OCU! We love hearing success stories like yours and it's all about increasing that AOV. We're looking forward to Shopify rolling out new payment gateways as well and know that's on the roadmap.

5 / 5 Share
Dec. 17, 2020

very good app with great support and resources to help you maximise your upsells. has paid itself back within a few days. really enjoy the resources Ezra shares about this app and e-commerce in general.

Store Using app Total reviews Average rating
Jim and Tonic Distillery About 1 month 6 5.0
2 / 5 Share
April 6, 2021

Can you think of a solution where customers stop making the upsell purchase on accident? about 10-15% of upsells are canceled because customers didn't mean to buy. We even use the message fields to ensure customers understand its a second order. This creates extra work for us to cancel orders and not accidentally ship two orders to customers. UPDATE WARNING: 4/05 Just when you think the app can't get any worse, they are now adding products to the paid cart, and then OCU will remove it from the cart and refund customer. ShipStation won't recognize the change so this will lead us to send items unpaid for if you don't check every order manually.

Store Using app Total reviews Average rating
Lamborghini 5 months 2 3.5
Developer Reply

Hey Lamborghini thanks for leaving a review. We looked into your upsell offers and discussed this with the team to see about avoiding the high refund rate you are experiencing and we have a few recommendations for your offers... First, if you're going to offer one more of the same product then it's important to make it super clear that this is in addition to what they've already purchased. We can see you're doing some of that already! But a more clear headline that says something like, "Thank you for your order, your order is complete". We also recommend offering an upsell product that costs less than the original product they bought. Some may refund due to buyers remorse after seeing the final price of what they just bought. For example a wine glass set. If you are going to offer the same thing as they just bought, since it's a higher price point some more left right content explaining the offer and how it's in addition to the original order would be helpful. Give that a shot and see if refunds come down. -Team Zipify

5 / 5 Share
Dec. 10, 2020

Trying to get this to work. Their customer support (Paul) has been fantastic. Prompt responses to all my questions. Thank you.

Store Using app Total reviews Average rating
FlowerPower™ Feminine Health About 1 month 4 5.0
5 / 5 Share
Dec. 10, 2020

Amazing app and awesome support ! Provides upsell and downsell offers pre and post purchase which is pretty unique - Since the 1st day, I was seeing better AOV... WELL DONE

Store Using app Total reviews Average rating
Yeslicense 1 day 5 5.0
5 / 5 Share
Dec. 9, 2020

Tasha is a super star! Great addition to the team, polite and straight to the point, goes above and beyond to ACTUALLY meet your needs.

Store Using app Total reviews Average rating
MyCleanerFace.com About 1 month 9 5.0
5 / 5 Share
Nov. 30, 2020

This app is a game changer. Absolutely worth the investment, we’ve seen a massive boost in our AOV since installing and a considerable increase in revenue within the first 3 months. Can’t imagine running our store without this tool now. It’s also a pleasure to use– super easy to set up with a great deal of customisation options. Highly recommend giving it a try!

Store Using app Total reviews Average rating
TruthOriginsAU 22 days 3 5.0
Developer Reply

So good to hear that OCU is changing your business! Keep up the good work and keep us posted on how the app is working for you. Glad to have you onboard. -Team Zipify

5 / 5 Share
Nov. 27, 2020

Hands down best app of 2020. FIRE!!!! Easy to setup and really helps AOV. Truly a no brainer for any shopify store.

Store Using app Total reviews Average rating
WhiskeyBarrelRings.com 3 days 1 5.0
Developer Reply

Glad to hear OCU is working well for you! Keep us posted if you need anything from the team!

5 / 5 Share
Nov. 14, 2021

Just wanted to update my review to give more praise to the improvements OCU team have made to their app. I love the multi-product offer upsells. It's had conversions right away after setting up one funnel the other day. I can see they're taking feedback and this directly addresses my suggestion in the previous review I wrote. I love that they're adapting and adding features which help stores with large SKU numbers and product varieties. I can't wait to see what's next! I also have to give huge praise to the support team. A few months ago, I had an issue with my store that noone else could help with. I was at my wits end. However their team was so kind to help me check my store with staff that had Android phones due to a theme issue I had. The issue I had wasn't specific to OCU and they didn't need to help me with it, but they did. I am so grateful. OCU has some of the top Shopify app support I've had the pleasure of working with! ----- Have been using this app since November 2020 and I really appreciate the various improvements that have been made to OCU over the months. I like how there is staff ready to help and always get back to me within a few hours. They also keep me updated with ongoing cases. OCU has helped with increasing our store revenue. I think while our store has way to many designs to leverage the upsells to a huge % take rate due to how specific our designs are. It has still helped. The new pricing structure also makes me feel comfortable that OCU is charging what they've helped me to earn in extra revenue. I'm looking forward to all the updates and constant improvements going on with OCU. Can't wait to see what OCU's team comes up with next. :)

Store Using app Total reviews Average rating
Flair Fighter 12 months 15 4.3
2 / 5 Share
Nov. 24, 2020

Recently OCU has merged with Shopify, which at first was very exciting for us. Unfortunately, after discovering the app for 5-10 minutes our team quickly realized that the integration is far from being a well-developed Shopify App. The post-purchase page has very little customization. It's so basic, you may think that it's spammy and only something drop shipping stores might use. I do not recommend this app. I will re-review once the company emails me with significant updates as I am truly excited to hopefully see a strong customization function. Brands.. Need to stay on brand. Good luck.

Store Using app Total reviews Average rating
PaliRoots 13 days 5 2.8
Developer Reply

Hey PaliRoots sorry to hear you're disappointed with the app. Unfortunately the features you're talking about aren't a limitation of OCU, they're a limitation of what Shopify allows. They do this so that the offer pages are more consistent with Shopify checkout and less promotional. We worked really hard to get as much flexibility in there for the reasons you listed...but ultimately it was up to them to limit it to what you see. That all being said, we have actually seen an increase in conversion with these new, faster offer pages. Plus we will be adding new functionality within the Shopify guidelines as Shopify allows. We hope you'll not only revisit this review with this new insight but you'll also give OCU a shot to see if it can still help you boost your AOV. -Team Zipify

5 / 5 Share
Nov. 21, 2020

This app is a total no brainer. The native version needs some additional work with more trigger segmentation and payment implementation but I'm told it's forthcoming. Very excited to have this additional tool in my arsenal and finally working with native checkout.

Store Using app Total reviews Average rating
ShootingTargets7 19 days 11 4.6
1 / 5 Share
Sept. 15, 2021

Just wanted to update this review. I still hate this app. My AOV has declined by 35% since I switched from the legacy app but I figured with all the updates, maybe it was worth switching to. It wasn't. All of the funnels are the same, with the same design, and format, yet the take rate is so much lower. I'm not sure how anybody can take any of these positive reviews seriously because every store owner I've talked to has experienced the absolute same thing since the switch. To say I'm disappointed is an understatement.

Store Using app Total reviews Average rating
Simple Life Nutrition 17 days 3 1.0
Developer Reply

Hey Simple Life Nutrition! After reviewing your support ticket it looks like you were able to get the problem figured out? Or are you still experiencing problems? Would love to make sure we get you the help you need to get this working.

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