AdRoll Advertising

I rarely take the time to write reviews, but this is definitely one of the worst-created platforms I've seen lately. It often doesn't work on my browser (chrome), it's incredible buggy, and often counter-intuitive. it's the only product where I will use a different browser to make things work, and something else will break. It never works the way I want it and in the meantime, the live chat agents are sending you 10 transcripts of your own frustration plus a customer survey. I can't put my finger on it, but this app just raises my blood pressure to boil.

Just getting started with this app, like it so far. Daniel Utzy Naturals

Can we leave zero stars? Adroll has a known issue with double reporting in Facebook. They did not tell me about this upfront, but had no problem taking my money for 40 days until I noticed and ran my own reports. So I shut off my FB ads and my web ads still have errors. Adroll is taking credit for sales that have not been generated. Simple match can show what all my ad funnels are generating for me. Adroll always had inflated numbers. No compensation offered. While I do not think they are intentionally trying to cause issues, it is clear that they do not care.

The Shopify app is flawed. We checked what they were reporting as conversions and confirmed that none of the customers they reported as converting actually came from their retargeting. This has been reported to Adroll and acknowledged as an error but so far, no explanation. Thoroughly check their conversion reports against your own data. Without accurate conversion reporting, the app is useless.

Very impressive retargeting results, a ROAS you wouldn't believe us reading this review. a 5.4 of 5 stars.

Kelsie was great to work with! Love the dashboard and ease of use!

VERY DISAPPOINTED they tempt you with a free $60 "try adroll for free" is what they claim, the reality? they charge your credit card each week without any consent or notification of how much it will be. $30 per week they have been charging me and i had no idea as i was told i had a $60 free trial and didn't agree to any further spend beyond that. This is my first bad experience with a shopify app and i would suggest you stay well clear!

Love Adroll, definitely the highest value PPC advertising! If you aren't using adroll you are leaving money on the table!

AdRoll has been a huge benefit for our store and for other stores we've built for our clients. The retargeting features are incredibly powerful and really do increase conversions. Great app, thanks guys!

Decent app for re-targeting users that have already been to your website.

Simple to use, found it useful for a new site, already starting to get asked how much Im spending on advertising, when i n reality it's $0. 5 Stars

Adroll is great and accounts for a lot of the extra business we receive from return customers. This app is extremely easy to install and the adroll website is even more user friendly. You can build your own ads, monitor statistics and more. We highly recommend it.