AdRoll Advertising

I used this app to send our product feed directly from Shopify to Adroll, it worked well and I would recommend using it.

Spend $ 2000, only 25 website clicks. Very unsatisfied. Made 6 campaigns but nothing. This is disappointing and losing money.

Support is atrocious. They want a CC without showing dynamic ad previews. The customer support agent could not understand what was going on.

Wow, quite terrible service and questionable billing tactics at best... I suggest listening to the existing reviews and stay away.

Great service. The ads go to the right places and our CPA is the lowest so far from any service we used. This app plus a retargeting app is the perfect way to make quick conversions. Upping your AD spend here gives a good ROI so I wouldn't hesitate to give it a go. This is way better than FB ads (they were once good but not as effective anymore) SO I would invest more spends is AdRoll over direct FB platform. Thanks ADRoll !

awesome and easy to use. very effect tool when it comes to re marketing! highly recommended

Works good, not the best customer support for low budgets but still does the trick. Hoping to win that gift-card from writing a review! Can someone from adroll confirm that i'm entered to prove that this contest is real ;D

APP is Super easy to set up retargeting add on. it does more than just retargeting but you can start there. you already brought in the lead to your site, having something to bring them back is better than having nothing at all. our sales automatically grew once we added retargeting. yours will too.

This is such a good tool for marketing, however I am not sure why my facebook ads doesn't run during this 20 days. The support team was sharp to spot that It wasn't working and fixed it for me, however it is still not working. Despite that issue, I still give it a 5 stars.

AdRoll is a very user friendly service, that provides great ROI and real-time statistics.

It's a little confusing at times, but the customer service is excellent! And I'm quite happy with my ROI.

AdRoll is a great platform to extend your reach online and we mainly have used the retargeting portion of their platform. We really like our account manager and have seen very positive ROI figures (3x - 5x in the most conservative estimates, 10x - 15x in the more generous ones) from our spend. For the most part it's pretty hands off for a smaller team like ours and we appreciate all the support we get on the backend from them.

Awesome app and a must have for e commerce!

It definitely drives more sales than FB retargetting for me currently. However i wish it is more flexible for someone who has no time to dig deep into the details. www.phbeautiful.com

Great service all around! Love working with our account manager and staying up-to-date on innovative digital marketing solutions.

Amazingly quick integration and highly responsive tech support!

Adroll's platform is incredibly easy to use and understand. They incorporate quantifiable data with visuals that help you understand what's working, and what isn't. If I've ever had a question about anything I see in my account the support team has ALWAYS gotten back to me very quickly. Great product with a great team. I'm extremely please with they're platform.

The AdRoll team created my ads and had me up and running same day during a busy holiday season. Since starting re-targeting ads in Nov 2016, I have had a 2.3X return on investment with AdRoll. It's a no-brainer for any small or large business.

The absolute worst customer service of all time. PATHETIC If you think this is an option for you my advice is to make sure you learn as much as possible from your account rep you have the first 30 days; take notes and make sure your tracking pixels are working because afterward you are totally on your own. The online chat cannot answer questions. They will create a ticket and not follow up. AdRoll must be very successful for some because they do not care about helping you once you are a regular customer. I paused my campaign for several months and when I had more money to spend on a campaign the support was extremely negligent; they were unable to assist in making sure my tracking pixels were working properly. After 100,000+ ad impressions my ROI was literally 0%. Sign up at your own risk. FYI: when you do a search in their Help section under "cancel my account" there are no results!

I had high hopes for this but it didn't work out for my particular shop. I was told to try it longer and I would see results but I had already spent a lot of money and didn't even break even. If you have the extra funds, give it a try. But for now it didn't seem worth it for me.