AdRoll Marketing & Advertising

Aug. 23, 2020

Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO

Aug. 20, 2020

Adroll has been the most consistently excellent user experience of any marketing strategy we use. We have an assigned account manager (Tracie) who actively wants to see us succeed. She checks in with me more than I contact her and we meet at minimum, once per quarter, to make sure our marketing strategies are working and we keep our content fresh. We see some excellent ROI and I would recommend adroll to anyone in any industry.

Aug. 17, 2020

AVOID AVOID AVOID! After reading some good reviews I signed up this evening (on the free Starter account) and created 2 remarketing campaigns (Facebook & Google) both $50 / day. Within 30 minutes my bank had reversed 3 transaction requests from Adroll totalling $1540! Seriously what! I obviously want no part of this and upon exploring their system figure out I can't even delete my account or delete my card. What is this! So now am going to bed wondering if they are going to empty my account over night. So messed up. Like I said: AVOID

Aug. 11, 2020

We use this app for digital display ads on third party websites, and it has really help supplement our paid strategy in addition to ads on social media. The interface is really easy to use and once you set it up, they just run automatically and it's an easy way to generate revenue without thinking about it constantly. We see at least a 3.5 ROAS every month and are very pleased with these results! It has also been very easy to get help from AdRoll, and Tracie especially has been super helpful with growing our strategy and encouraging us to try new kind of ads. I highly recommend AdRoll to anyone looking to grow their marketing strategy!

Aug. 5, 2020

AdRoll has been very helpful in running our Remarketing campaign for our Shopify Store. ROI has been positive and continues to get better as we refine our strategies with their recommendations. We will continue to use AdRoll

Aug. 4, 2020

Ive Just Used This app and the integration process is so much easy..also the customer support is so helpfull ewa helped me to optimise my retargeting campaign

July 30, 2020

We have used AdRoll for a few years now and have kept them between moving from Magento to BigCommerce and now Shopify. The experience is much better with Shopify and it was very easy to install. We use AdRoll almost exclusively for retargeting our web customers. I like that we can have all of our retargeting ads (web and Facebook/Instagram) all in one place. I have only had to use their customer service a few times and they were easy to work with and insightful. The last customer service person I spoke with actually reviewed some of the ads we were running, which had nothing to do with the problem I was having, and gave me some recommendations to make the ads better. It was nice to have someone that actually was interested in us being more effective and profitable. We will continue to use them in the future.

July 22, 2020

We've been client for Adroll for about 5 years. It's been generally very pleasure working with them and they have been delivering somewhere around 3x - 10x ROAS with their retargeting ads. My favorite part of Adroll is having the account manager (I think they call it customer success team) who can help us to come up with great strategies how to do retargeting campaign. We had 3 different campaign managers so far, and beside 1 that wasn't good that we only worked with for few months, 2 other account manager was fantastic. Carson Ward was one is our current campaign manager, and it's such a pleasure to work with him. He made amazing recommendation, the outcome that he brought to our digital marketing was very satisfactory. I'd highly recommend Adroll!

July 14, 2020

nooo!! don't add this app, i paid over 5 dollars for 1 click, be aware and don't use it. if i could i will give 0 stars to adroll

July 8, 2020

Adroll has an amazing team to work with, and a platform that we have found an incredible amount of success on!

June 29, 2020

Excellent customer service and results! Started getting conversions the first day with remarketing.

June 23, 2020

love AdRoll so far. Has increased my sales and is very easy to use with great customer service whenever needed.

May 21, 2020

Best customer service ever! Thanks Ewa for getting us on the right path with our candle ads! Can't wait to start seeing amazing results!

April 10, 2020

Trash app. NEVER USE IT, IF YOU EVER READ THIS MESSAGE. NEVER USE IT, IF YOU EVER READ THIS MESSAGE NEVER USE IT, IF YOU EVER READ THIS MESSAGE NEVER USE IT, IF YOU EVER READ THIS MESSAGE Trying to run my holster & magnet, and can't run. WHo want to read this ? " Thanks for chatting with me today! I just received an update from the policy team and they contested with our partnered ad networks voicing out your concerns. However, after a comprehensive review, they were stringent to the policies as outlined in this help article and unable to approve them. Sorry about that. We absolutely understand that some ad networks allow the ads but we can only run if they are viewable to all age groups. Gun or weapon-related publications may run on limited inventory and are subject to further review as long as there are no images of the Guns/tactical products or models pointing the guns in the ad banners and the landing pages including the home page. Here is the help article for reference. Additionally, any device/tactical products or image that discharges a projectile at high velocity with the potential to injure cannot be approved. Please note that we are at the mercy of what our ad networks approve as the ads run on their publisher sites. These are internal company requirements that we are to abide by at all times. They were created together with our Ad Network Partners and self-regulatory groups, such as the NAI. They are subject to change according to the ongoing market situation. Also, it is the Policy Team that makes decisions with the help of Ad networks regarding websites' eligibility to be advertised on the platform. I appreciate your kind understanding. I would also recommend taking a look at AdRoll's Trust Center, especially the Advertising Guidelines section for more information on the subject. Have a good day!"

March 30, 2020

Lack of control, my CPM or CPA could never be reached. In-fact changing the settings seemed to make no difference at all so not sure why they allow the ability to change CPM or target CPA when it does nothing.

Jan. 17, 2020

We used adroll for about 3 months and we were excited when we signed up, but it was a disaster for most of the journey. the results were poor with an average ROAS of less than 1. Our account manager promised a lot of things along the way that was never implemented. Calls were scheduled that was cancelled without notice or reason, so eventually, we had enough and uninstalled the app. Also, their reporting is off, so make sure you have your own tracking as well.

Dec. 13, 2019

Slows down website (so many request and pixels) + Super intrusive & non customizable consent collection

Nov. 12, 2019

I use this application but it is time for the software and platform experience to improve. They have very old ads, they must update the platform more, listen more to the client and stop seeing only their benefit. The ads show the comparative price instead of the actual price, it is a software disaster, they charge the money and the ads last forever to approve them, what kind of service is this? Shopify should not let these applications work under your shoulder, what they do is go to companies instead of helping them to get up. I do not recommend this application.

Oct. 24, 2019

Have found working with the Adroll team really beneficial. The platform is easy to use and the team are very supportive. They've taken the time to understand our business model and provide recommendations tailored to our needs.

Oct. 16, 2019

I've been using this app for about a year now, and I've received great customer support. The app is easy to use. I love the reporting!