All reviews

Rating Breakdown

  • 5
    75% (249 ratings)
  • 4
    7% (22 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (6 ratings)
  • 1
    14% (45 ratings)

Reviews with Text

  • 98% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2020

the integration with Shopify is very easy and the support from Adroll has been very fast, efficient and friendly. It seems that Adroll really values the customer experience and the user experience of this platform

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

The system is user-friendly but the advice and best practices I receive from Tracie Hernandez help me make decisions over any period of time. When I need Tracie, I can count on her being there. thanks

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

AdRoll has helped us promote our business in a variety of ways. We appreciate being assigned an account manager so we know who to go to with questions. Our account manager Carson is extremely helpful in educating, understanding our companies needs and executing campaigns that do just that. They provide data to show how your campaigns are helping your business and provide feedback when changes may need to be made.

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 3, 2020

Working with the AdRoll team has been extremely valuable to our marketing strategies. The team truly wants to see you succeed and our account manager, Carson, checks in regularly for any questions and concerns we might have, and is always willing to offer trend insights. The platform is comprehensive and very user-friendly. AdRoll always working to expand its capabilities to offer more advanced options to its clients.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

Good ROAS during on season and great with helping with strategies for off season. They have been extremely supportive with follow ups and strategies, which is not like any of the other ad platforms we have used. They want to see you succeed. They constantly check in with me to see if I need anything and if I reach out to them, they are very fast in their response time. We highly recommend!

Using app

8 months

Total reviews

10

Average rating

4.0

5 / 5 Share

Oct. 28, 2020

I've been using Adroll for several years. The Adroll app is easy to set up and does what is expected.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

The AdRoll team has been amazing to work with. I didn't have time to fully manage and set up my ad campaigns so it's been great to have someone review and provide feedback on a regular basis.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

June 13, 2023

The adrol team seems to be experiencing cutbacks lately. We have been with them for years, but unfortunately have experienced a loss of personalized service. We received an email that our personal rep we have been with for yrs is "not working for the company anymore" and we were directed towards "general inquiries" for future assistance. Not pleased:(

Using app

Over 3 years

Total reviews

2

Average rating

1.5

5 / 5 Share

Oct. 27, 2020

Great App to help boost sales and get your ads seen over multiple networks. Great support and team to help get you started,

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Carson is the man. Great bi weekly calls and always keeping my display ads updated and working well.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Our support Rep Emerald has been so helpful in helping us understand the ins and outs of Adroll, her recommendations always raises our ROI and we trust her to make decisions for us. If you’re new to marketing or don’t have a department yet- Adroll will make targeting easy for you!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

Sept. 14, 2020

We often see an ROI of 10+ x's. Amber is an outstanding rep. Seamless integration with Shopify. Sometimes have issues getting ads approved as we are a men's swim / underwear brand however pleased with the service overall.

Using app

7 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 9, 2020

Robust platform with many options and great customer support. Our rep Carson has been outstanding. Switched over from another retargeting platform which has proven to be the right decision.

Store

Zutano

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

AdRoll's app is super easy to install and use. That said, their team has been incredibly hands-on and of extreme importance on the growth and scale of our business.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

The app is really easy to install and the company is a pleasure to work with. Our account rep Wes has been extremely helpful with our account. I’ve mainly been able to stay hands-off for the most part and focus on other things. Always suggest incremental budget increases after seeing success. Other companies I’ve worked with have been money-hungry and would push budgets up as fast as possible. Very happy with the service.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

The AdRoll app has increased our ROI dramatically. Their retargeting capabilities have re-engaged our audience that we believed to be lost. Our account manager, Carson Ward always takes the time to hop on a call and suggest new ways we can improve our marketing efforts. Would absolutely recommend AdRoll.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

The Adroll app is a great option for a one click install. Adroll is retargeting for your Shopify shop, and it's simple to use and cost effective.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

We have been using AdRoll across multiple brands for over a year now and have seen some amazing results! Their retargeting capabilities are second to none and ensure you are at the front of returning and new customers minds. We have seen accelerated growth and gained a better understanding of our consumers behaviours/needs. Would highly recommend to anyone looking at a platform with cost effective marketing campaigns.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Adroll has been a big help over the past year to help round out our small marketing team. They had provided us guidance and assistance in campaigns and strategies that have helped us navigate through a difficult and unpredictable 2020. We are looking to a fruitful holiday season.

Store

Jetty

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

We use AdRoll to manage all of our retargeting in one place (FB, Display Ads etc.) We understand the importance of staying front of mind of our customers through retargeting and through AdRoll we have been able to do this as effectively as possible. Shout out to our amazing account manager Diksha for genuinely caring about our business & working with us to get the best outcome!

Store

OiOi

Using app

5 months

Total reviews

4

Average rating

5.0