All reviews

Rating Breakdown

  • 5
    95% (882 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2023

The app is extremely powerful and a must have for e-commerce brands. Patti, their support rep was outstanding, and actually helped us configure things. I can't recommend this app, or their support team enough!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Patti was a great help and answered all my questions fast, efficiently while setting up funnels for me on both of my Shopify stores.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Pierre was very helpful on the Live Chat support and answered all my questions. I strongly recommend testing this app out

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

The App works really well, instantly increased our AOV. and the customer service is super fast and attentive!

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 3, 2023

Great app! The team behind did some design suggestions for free to help us improve our upsell offers. Really great service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2023

Patti is number one! The app works fine and the customer service is very good. Thank you guys and thanks Patti for your help!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 25, 2023

Great support and service provided. Recommended application and Pierre was awesome in helping us clarify our doubts.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome review, happy to hear Pierre was able to help you out! Let us know if you have any other doubts, or even suggestions! Happy to lend an ear. :)

5 / 5 Share

May 24, 2023

Best post purchase upsell app. They have split tests which are really important and their support is amazing. I love this app

Store

Inglows

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for the great review, you're truly the best! Love to hear how positive your experience is with us so far, hope you continue to love the app!

5 / 5 Share

May 21, 2023

The best upsell app you'll ever find! The customizations are so flexible and useful. I wouldn't look anywhere else. 10/10

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hey thanks so much for the great review! :) Glad to hear we're keeping our upsells flexy! Let us know if you need any assistance or have any questions, always happy to help out!

5 / 5 Share

May 17, 2023

Amazing experience with Patti at AfterSell. Her dedication, super fast support & genuine care truly stood out. Highly recommend AfterSell for exceptional customer service. Thank you, Patti, for your exceptional support!

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

Love to hear that Patti was able to help you out in a super fast and genuine way! We truly want to thank you for leaving that honest review, you're really helping us grow and we appreciate it! If you have any other questions, suggestions, or concerns just let us know! Always happy to help out. :)

5 / 5 Share

May 17, 2023

We're starting using the app, very good suport! They help me via chat with all my questions. Highly Recommended!

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

Thanks for the review! It makes us happy to hear how good the support is! We do our best! Hope you continue to love AfterSell, and that you have a great upcoming weekend!

5 / 5 Share

May 17, 2023

Pierrre was the best support member Ive ever had help me, his response time was super quick and he was very detailed and informative in the information he was giving me! Thank you very much it makes the app all that much better when the support team is super responsive !

Store

omniado

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Happy to hear Pierre was able to help you out so quickly and thoroughly! Hope you continue to enjoy AfterSell. Let us know if you have any questions or concerns! Always happy to help. :)

5 / 5 Share

May 17, 2023

Good quality app. The help is perfect and they know what they are doing. Just perfect how they helped me

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey thanks so much for the great review. Glad to hear our help is perfect! We strive for it. :) Let us know if you have any questions or suggestions!

5 / 5 Share

May 16, 2023

I have used a handful of post-purchase upsell tools to try and improve AOV while keeping my landing pages clean. Aftersell has gotten me more conversions in 24 hours than my other ones had in 2 months. This is my best guess as to why: Easy to optimize funnels, the thank you page allows you to embed AS into the right column to keep the left portion for my post-purchase survey to collect feedback and show customers their shipping information. Plus UTM parameters. Truthfully, I have no clue if my previous providers had this, but they make it so easy to select that I know if I want to run a specific funnel from a specific LP I have the confidence that AfterSell will show in the right place. The last issue from my other providers is sometimes it wouldn't trigger properly at all so even if it was just for a home screen/direct search checkout it wouldn't populate. Have yet to have an offer show up when it's supposed to + AS shows me which customers skipped, engaged, or purchased to line up with my orders. It's amazing. I originally made the switch based on the cheaper cost and the impressive brands they work with but will be a customer no matter what it costs because it drives immediate ROI for my business.

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! We all loved to read it, and really appreciate the time you took to write it! We're doing our best to be the best Post-Purchase (and Checkout Upsell) app out there, so it's nice to hear we're doing a great job! If you have any questions, suggestions, or concerns please don't be afraid to reach out. Always happy to help!

5 / 5 Share

May 13, 2023

App is extremely easy to use. Got upsells up-and-running in a matter of minutes. First upsell revenue came in shortly after. Plus, Patti and Pierre from the CS team are lightning fast with their responses. 10/10 couldn't recommend more!

Store

Adegen

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hey thanks for the great review! Glad to hear our CS team is super fast and managed to help you out! Same in regards to you getting some extra profits very shortly afterwards! Hope you continue having a great time with AfterSell!

5 / 5 Share

May 12, 2023

Great app, easy to use and setup. Pierre from customer support is very helpful and gives great tips on what funnels to setup!

Store

Marcozo

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey thanks so much for that awesome comment! It was a pleasure working with you as always! Let me know if you want anymore recommendations, always happy to take another look! :)

5 / 5 Share

May 9, 2023

Great App and nice support. It is easy to install and configure. It helps to increase the Cart Value and is very intuitive to use.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey thanks for the great review! Glad to hear we're so easy to use and that we're boosting your AOV! If you need any help or have any recommendations for us, feel free to let us know! Always happy to be of service. :)

5 / 5 Share

May 3, 2023

Brilliant support, Pierre was very helpful in particular. I'm finding the app very easy to use. Looking forward to seeing future results!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear we're easy to use, thanks so much for that compliment! We're also looking forward to seeing your results! Have a great time with AfterSell! :)

5 / 5 Share

May 1, 2023

Aftersell if great and all, but Patti is Bomb Dot Com! Super helpful and friendly and fun. Come for the App, but stay for the customer support!

Store

KANIBI

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Happy to hear Patti was such a gem, and was able to help you out while also being super friendly! Love to hear it! Let us know if you ever need anything else, always happy to help!

5 / 5 Share

April 28, 2023

Great app, decided to get it after I watch some youtube video, their automated funnel system is really good. They have the best post purchase upsell system I've ever seen, more than half of my customers are getting the upsells and it has drastically increased my AOV

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome compliment! We definitely tried to make our upsell editor super sleek and easy to use. Nobody likes a complicated system haha! Hope to continue seeing your AOV skyrocket!🚀 Oh and thanks for using AfterSell!