Aftersell Post Purchase Upsell
Aftersell Post Purchase Upsell & Checkout Upsell
Rating
4.8
feedback
726
chart
#406
All reviews
Nov. 19, 2025
Great for post purchase. Clean setup.
Thank you so much for the 5-star review! 😊 We're thrilled to hear you're enjoying Aftersell for your post-purchase experience and that the setup felt clean and easy. We really appreciate your support and are always here if you need anything! 💬✨
Nov. 18, 2025
Thank you so much for the kind words and 5-star rating! 🙌 We're so glad to hear you've been having a great experience with Aftersell over the past few months. If you ever need help or want to explore more ways to optimize your offers, we're always here for you! 💛💬
Nov. 18, 2025
Absolutely horrible customer service. The app itself does not work for some reasons and it's been two weeks now since their "engineering" team clearly understood the issue and promised to get back to us. The customer support reps give generic answers like ai bots. Will have to change post purchase app once again
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this situation must have been. This isn’t the level of support or reliability we ever want to deliver. Our team has already reached out directly to take a deeper look at your case so we can help move things forward and get everything working properly again. Thank you for sharing this feedback. It helps us improve both our communication and our product. 💬✨
Nov. 18, 2025
Hi there, thank you for taking the time to share your feedback! We’re sorry to hear that your experience hasn’t been where it should be, and we completely understand the frustration. Our team has reached out to get more details so we can better understand what’s happening on your store and help resolve things as quickly as possible. We truly appreciate you being with Aftersell for over a year and want to make sure you’re fully supported. 💬✨
Nov. 17, 2025
Thank you so much for your feedback! 😊 We're glad to hear you’ve had a positive experience overall and truly appreciate the 4-star rating. If there’s anything we can do to make your experience a perfect 5 stars, we’d love to hear from you. Our team is always here and happy to help! 💬✨
Nov. 15, 2025
The product page upsells have never allowed for me to make manual upsells. Only the automatic product selection works, which doesn't allow for me to pair specific products together for a product page upsell. The automatic upsells don't always make sense to offer, so having the ability to manually choose products to pair is important. I have reached out to support several times about this over the past several weeks and get strung along time after time with zero support. No urgency or care given to provide support and I have been using this app for months.
Thank you for taking the time to share this! I’m really sorry for how frustrating this has been. Our team has already reached out directly to take another look at how we can help get things resolved as quickly as possible. Thank you for sharing this feedback with us, it genuinely helps us improve. 💬✨
Nov. 14, 2025
The CX team was fast to respond and helped me fix my sh*t.
Thank you so much for the great review! 🙌 We're so glad our CX team was able to jump in quickly and get everything fixed for you. Fast and effective support is what we aim for, so it’s great to hear that reflected in your experience! 💬✨
Nov. 14, 2025
Thank you so much for the 5-star rating! 😊 We're thrilled to hear you're enjoying Aftersell and really appreciate your support these past couple of months. If you ever need anything or want help optimizing further, we're always here to help! 💛💬
Nov. 14, 2025
Really useful support, they go out of their way to actually help you solve any issues
Thank you so much for the wonderful feedback! 🙌 We're so happy to hear that our support team made such a positive impact and went the extra mile to help you out. That’s exactly the kind of experience we want every merchant to have! We truly appreciate your trust after a year with Aftersell and are always here whenever you need us. 💬✨
Nov. 12, 2025
Thank you so much for the 5-star rating! 😊 We're thrilled to hear that Aftersell is working great with your store and helping boost both traffic and conversions. We really appreciate your support and are always here if you ever need a hand. 🚀💬
Nov. 12, 2025
Good app for setting up after-purchase flows really fast. The A/B testing feature is great since we test a lot!
Thank you so much for the great feedback! 🙌 We're glad to hear that Aftersell makes setting up post-purchase flows quick and easy for your team, and that you’re enjoying the A/B testing feature. We truly appreciate your review and are excited to keep helping you optimize and grow! 💡💬
Nov. 9, 2025
This app works great with shopify store easy to work best bundles ever. The match off works well will boost your sales upon having traffic and conversion happens quickly.
Thank you so much for the amazing feedback! 🙌 We're so glad to hear that Aftersell is working great with your Shopify store and helping boost both traffic and conversions. That’s exactly the kind of success we love to see! We really appreciate your support and are always here if you ever need a hand. 🚀💬
Nov. 9, 2025
The support team was incredible! Dom helped me translate my copy from English to Spanish in minutes. Super fast, friendly, and professional service, they made everything easy. Highly recommend their support team!
Thank you so much for the wonderful review! 😊 We're thrilled to hear that Dom was able to help with your translations so quickly and make the process easy. She’ll be so happy to know her support made a difference! We truly appreciate your kind words and recommendation. We’re always here whenever you need us. 💛💬
Nov. 6, 2025
Thank you so much for the 5-star rating! 🙌 We’re so glad Aftersell has been working well for your store and truly appreciate your continued trust and support over the past few months. It’s great to have you with us, and we’re excited to keep helping you drive more results! 🚀💬
Nov. 6, 2025
I would LOVE to use the app - BUT the Customer Service is abolutely terrible! I am currently waiting for 45 Minutes for a "Team to Join" - BFCM is right around the corner and i have no time. Your tool can be as good as you want with this kind of service.
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating that must have been, especially with BFCM so close. This isn’t the level of service we aim to deliver, and your feedback is incredibly important to us. Our team has already reached out to you, to assist and ensure you get the help you need as quickly as possible. We truly appreciate your patience and hope we can turn this around for you. 💬✨
Nov. 4, 2025
The customer service Hailey helped me a lot to implement the solution in other stores, in addition to responding very quickly and answering all my questions. Really great service!!
Thank you so much for the wonderful review! 🙌 We're so glad to hear that Hailey was able to help you implement Aftersell smoothly and that her quick responses made a great impression. She’ll be thrilled to know her support meant so much! We really appreciate your kind words and are always here if you need anything. 💛💬
Nov. 4, 2025
STAY AWAY! DO NOT INSTALL - TOTAL SCAM There is no free trial; I was charged 130 euros the day I installed the app. To avoid headaches, don't bother using it. I see many people had the same issue; it was my mistake not checking the reviews more thoroughly! Total scam! Please stay away from this app. Do not engage in any way!
Store
SpaceTrips
Using app
5 months
Thank you so much for the 5-star rating! 😊 We’re so glad to hear you’re enjoying Aftersell and truly appreciate your continued support over the past few months. We’re always here if you ever need a hand! Wishing you continued success! 🚀💬
Nov. 2, 2025
Store
Dr. RestRight
Using app
6 days
Thank you so much for the amazing review! 🙌 We're thrilled to hear you’re loving Aftersell so far and really appreciate you taking the time to share your feedback. It’s wonderful having you with us, and we’re here anytime you need support. 💬✨
Nov. 1, 2025
Store
Paw Guardian
Using app
7 months
Thank you so much for the 5-star review! 💛 We’re so happy to know Aftersell has been a great fit for your business and that you’ve been with us for several months now. We really appreciate your trust and look forward to helping your store grow even more! 🚀💬