Aftersell Post Purchase Upsell
All reviews
Hi Beard Club team! Thank you so much for the 5-star review! We're so happy to have you with us, and it really means a lot. We're always here whenever you need anything to keep your store growing💪
great app, excellent customer support. in particular dom was super helpful and responsive.
We're really glad you're enjoying the app, and that Dom was there to help you so quickly. Thanks a lot for taking the time to leave this review! 🙌
great customer experience and support team
Thank you so much for the kind words! 😊 We're really glad you've had a great experience with our team. Whether it's a quick question, help with a new offer, or ideas to grow your store, just reach out anytime. Our team is always happy to help.
Aftersell is already working well and paying itself after starting a couple of days ago. Mark was also great help when an issue presented itself and solved it.
Thank you so much for this review! 😊 It's great to hear Aftersell is already paying for itself after just a couple of days. That's an amazing start! We're also glad Mark could step in and sort out that issue for you. He'll be happy to hear this. We're just one chat away if anything ever comes up.
John was very helpful
Thank you for your review. We will be sure to pass this along to John.
Très bon service support : réactif, agréable et professionnel
Merci beaucoup pour ce gentil retour ! Nous sommes ravis d'apprendre que notre équipe support a été réactive, agréable et professionnelle avec vous. N'hésitez pas à nous recontacter si vous avez besoin de quoi que ce soit, nous sommes toujours disponibles !
Thank you so much for the 5-star review! 😊 We're so glad you're enjoying the app. If you ever need anything, we're always here to help.
Sasha was very responsive and provided helpful information! Answered all of our questions and went above and beyond with providing suggestions!
Thank you, Caden Lane! We'll make sure Sasha sees this, she'll be thrilled. Happy to help any time you want to try something new.
Great app and excellent support! We've been using AfterSell for quite some time, and our experience with the support team has been excellent. Jeswin was especially helpful, responsive, and willing to work with us to find a solution that made sense for our business. Really appreciate the level of customer service. Thank you, Jeswin!
Thank you so much, PURECLO! Finding a solution that fits your business is exactly what we aim for, and we'll pass your kind words straight to Jeswin Thanks for sticking with us this past year.
App is amazing. Support is spot on and very responsive (thanks Jeswin). You guys rock!
Thank you so much! We'll be sure to pass this along to Jeswin, he'll love hearing it. Glad the app's been a great fit for you, and we're always here if you need anything else. You rock too!
Una locura los precios y el abuso desmedido. Increible como se priorizan ellos y cobran por cada orden. Bendita iA va a remplazar a todos estos vividores.
Qué tal, soy Brandon, Support Lead en Aftersell. Muchas gracias por su reseña. Entiendo su frustración con el precio. Le agradezco que lo diga sin rodeos. Le envié un correo para platicarlo directamente y escuchar más sobre su caso.
Jeswin is super helpful. We have just implemented this and will see how the data turns out.
Thanks so much for the review! We'll pass the kind words on to Jeswin. Good luck with the rollout, we're around if you need anything as you start seeing the data come in.
Jeswin was awesome and the CX is superb.
Thank you ! Jeswin will be thrilled. Really glad the experience has been a great one for you!
perfect
Glad to have been able to help.
Charged for years despite not using the app I recently discovered that I’ve continued to be billed monthly for AfterSell despite not actively using the app for years. I’ve contacted support to resolve this - waiting to hear back.. I’m disappointed that these charges continued for so long and am hoping AfterSell will review the account usage and make this right. I’ll update this review to reflect how the team ultimately resolves the issue.
Hey Andrew! Brandon here - I'm the Support Lead for Aftersell. Great to connect with you! I appreciate you taking the time to leave us this review to bring awareness to your situation. I can see that you were chatting with the team a few hours back about things! I've sent you an email directly to help move things along quickly for you. Please keep an eye on your email inbox for my message and we'll get things resolved!
Atención rápida y clara. Resolvió mis dudas sobre el widget y los pagos. ¡Muy recomendable!
¡Muchas gracias por tus palabras! Nos alegra mucho haber podido resolver tus dudas sobre el widget y los pagos. Si surge cualquier otra cosa, aquí estamos siempre para ayudarte.
The person who helped me at 11pm my time was awesome. So patient and helpful despite me being totally clueless. again the person who helped me again the following day :)
Thank you so much for this! We'll pass the kind words along to the team, that's exactly the kind of patience we aim for! Glad you got sorted both times, and don't worry, no one's ever "totally clueless" to us, that's what we're here for.
I found a bug, let the support team know about it, and they got to work on a fix immediately! The app speaks for itself, phenomenal upsell features; but the devs behind it are amazing. Big shoutout to Mark for staying on top of the fix and providing updates.
Thank you so much for this, and for reporting the bug in the first place, that helps us catch things faster for everyone. We'll make sure Mark sees this, he'll really appreciate the shoutout. Really glad the upsell features are working well for you!
Mark was so great he fixed our issue in under 5 minutes !
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